Dionne G.

Goldendoodle

From the moment when I pressed the button to select my new fur baby, someone on your staff has been in contact with me. All of my questions were promptly answered and your patience with my over exuberant excitement was wonderful! Even now that I have had my beautiful baby Lucy for two weeks now someone from puppy spot has kept in contact to see how everything is going. It is going GRRRREAT! Thank you so much for all you have done and for all you keep doing!

07/29/2020

Tiziana M.

Goldendoodle

Pros: We lucked out with our puppy, couldn't be happier with him. Communication with reps from puppyspot was timely and they were professional. Cons: The pricing was a little steep, and we were prohibited from talking to the breeder (all communications have to be vetted through puppyspot) and without video calls, it's a gamble on what type of puppy you're receiving re: temperament, shedding, etc. The 3rd party delivery service details were a little deceiving. We were told that the puppy would be cared for by someone for the duration of the trip, while another rep drives (so 2 reps in van not just one) but turned out, the only person tending to the puppy was the solo driver. Also, the van with the puppies inside, stunk! You can expect that but ee had to do immediately bath our puppy because the smell from the carrier van was a little ripe. Also, our puppy was underweight by a couple of pounds, according to the vet we saw the next day.

07/26/2020

Bill G.

Goldendoodle

Overall I was very happy with the result - we got a beautiful pup and the delivery was great. I think there could be improvement in the periodic updates from the breeder. We practically had to beg for pix (after 14 days) and they were never updated on the PuppySpot app. Qs asked via the app were addressed promptly.

07/22/2020