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The PuppySpot process
From choosing your new best friend to welcoming them home—here’s what to expect.
Step 1
Find your perfect puppy
Browse a variety of puppies by breed, color, gender, and age, or get help from a Puppy Concierge. Our nationwide certified breeders exceed federal government standards and are screened regularly for ethical practices.
Step 2
Reserve & pick delivery
Reserve your perfect puppy online or with a Concierge, and choose your preferred delivery method and secure payment option.
Step 3
Health & readiness check
Every puppy undergoes a comprehensive “nose-to-tail” health evaluation, backed by our industry-leading 10-year health commitment. You will receive a final health clearance right before delivery.
Step 4
Delivery coordination & arrival
We arrange white-glove delivery in a climate controlled vehicle to your home or a nearby location.
Step 5
Support for life
Our relationship doesn’t end at delivery. We will provide continued guidance, care tips, and essentials to help you and your puppy thrive.