We worked with Jeff at puppyspot! He was so helpful to my husband and I. He always got back to us as soon as he could and never later than one business day of our calls and emails. We were very nervous to have little Eddie (10 week Labradoodle) fly from Louisiana all the way to Rochester, Hills MI. We opted to have a friendly Carrier accompany him on the plan so he would not be in a cage and/or be traumatized from the experience. The carriers name was Sarah, and she sent us several photos and videos of little Eddie the whole way through his travels at the airport, walking, sleeping, playing and drinking water. It really put my husband, kids and me at ease. Eddie is the perfect dog and was exactly what we were looking for. He was exactly what the breeder has said about him! Cuddle, loves to be held, not too hyper, not too docile, just right :) He has been with us for 1 week already. He has adapted so well to his new family and home. He came to us very socialized. He feels so comfortable with everything and everybody. He is great around lots of people, dogs, movement and excellent with traveling! This was very important to me when I was looking for the right fit for us, as he will often travel with me to work. Today is his first day at work at Jordan Mac Studios, in Troy MI and he loves it! Special thank you to Jeff and Sarah! My advice, don't be afraid to ask a lot of questions about your new puppy and DEFINITELY opt for a carrier if your dog will be traveling on a plan.
They cover everything. The process to adopt our fur baby was so easy. They took care of everything. Very happy
The service you offer is beyond compare. Everyone I dealt with was so helpful, courteous and professional. I would recommend your company to anyone looking for a pedigreed dog. My pup made the transition into my home with ease. Although he only arrived four days ago, he is an important part of the family. He had his vet appointment and all checked out. I love my new Maltese. I am grateful that I found your organization. Keep up the excellent work. I cannot begin to tell you how much happiness you give your clients. Diane Kraemer
The process was smooth sailing and without much friction. The puppy concierge I talked to was phenomenal and my puppy manager was great! There were a couple conflicts when it came to him traveling, but they were all normal and to be expected with the level of unpredictable that airway travel can be. Now I have he sweetest little puppy who is perfect for my family thanks to puppy spot.
The puppy I got is more than I expected and the way puppyspot handled the whole thing made no work for me what a great group of people they are I can not thank them enough. If I ever get another pup they would be the first ones I would go to. Thank you. Jerry
Was definitely apprehensive about buying our first puppy online, but the experience was so easy that I would recommend to anyone.
So so helpful! Incredible experience
I was pleased to find the perfect puppy (Lacey, a Cavapoo), happy the breeder agreed to wait a couple of weeks for me to return from a cruise, delighted with the wonderful pup, seemingly unphased by the long trip, but the best part was that the flight was re-routed so that the one stop could be where there were no thunderstorms and tornados, making Lacey's arrival pretty close to the scheduled time (we are an hour from our airport so still had a way to go). Lacey was so happy to see me, so much that the air freight employees laughed at how hard her tail was thumping the sides of the crate. She seemed thrilled that I was going to take her home, where she made herself right at home in our home and our hearts. Thanks so much, Puppyspot!
Puppy Spot is a very professional service, when looking for your best friend. They make finding your puppy a very pleasurable experience.
PuppySpot was fantastic!! I’m so glad I found this amazing company. We are head over heels in love with Bruno He arrived on time and the airline was so careful and extremely prompt with transporting him. PuppySpot is the best way to ensure you are going to a legit breeder and getting a loving pet
I have to say, I was a little skeptical and nervous about buying a puppy on line but PUPPY SPOT delivered. Not only are they the real deal but our puppy is perfect!! She is completely healthy and has passed all vet checks. The breeders did such a great job. She is loving, cuddly and so playful. We are madly in love with our newest addition to the family. Puppy Spot does a great job with communication as well. I appreciated our weekly updates and updated pictures along the way too. Thank you Puppy Spot!! Jim and Kellie Malamatenios
I picked out a pup and paid for her with the help of Aneel. Unbeknownst to us, this pup had sold whike we were in the phone. I was incredibly sad when Mikalia phoned to tell me. Everyone at puppyspot turned over backwards to help me find a different pup that I felt a connection with. Between Wil, Mikalia, and Aneel I was paired with a new pup. This pup was way past my budget but Wil worked some magic and made her the same price as the original pup. Fast forward 3 weeks, I am meant to have this second pup. I fell head over heels in love with her. What happened with my first pup was an anomaly at puppyspot. It was no one's fault it was simply a timing issue. But if that had not happened I would not have my Chantilly (known as Annie on puppyspot) and my heart would not be exploding with gratefulness that puppyspot made it possible for Chantilly to be mine. It all more than worked out in the end. I am thrilled with my bichonpoo and with puppyspot, especially with Wil. Chantilly's full name is "Chantilly WILlow" because Wil made was amazing. Buy from puppyspot. They are trustworthy and they handle their customers with immense care.
I was a bit skeptical of buying a puppy without getting to hold it first, and having it shipped to us on an airplane, but PuppySpot delivered on all their promises. I read some online reviews that made me nervous, but after talking with the folks at PuppySpot I decided to take a chance and it paid off. We love our little puppy. She arrived healthy and looking exactly as in the photos. they also did a great job of communicating through the whole process, which wasn't long at all for us. they gave helpful advice so we felt prepared and it really helped
Were most pleased with her as she is as described in your puppy selection. She arrived safely at Boise Idaho. Her cage was clean and she was roaring to get out. What a bundle of joy she is which will give us much joy in our hearts as our last Dashy Hanns Did for 13 years.
All in all the process of getting my new puppy was a good experience. Communication from puppy spot personnel could have been better, but i am happy and our beautiful Doberman puppy arrived happy & healthy, thanks puppy spot for making this possible.
Jack - Thank you so much for taking the time to share your feedback - it was our absolute pleasure to match you with your sweet and loving pup! Your feedback is important to us, not only because we take our role seriously and want you to have the best experience possible, but also because it gives us a chance to learn and improve. Our relationship began when we matched you with your puppy, so please do not hesitate to reach out if there’s anything that you need in your puppy parent journey.