Customer Reviews

Since 2005, PuppySpot has been America's leading puppy adoption service for one simple reason: we are 100% committed to the happiness of our families and the puppies they adopt from us. With over 20 years of 5-star reviews, our commitment is clear. But even though we call ourselves the Perfect Puppy People, we know we’re not always perfect: we still have work to do improving every part of the experience. So if you decide to adopt a puppy through us, we hope you’ll share the truth and help us be even better at what we do. 

PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first. Don't take our word for it, here's what our families have to say about PuppySpot.

4.6 / 5
Based on 17,034 verified reviews

17,034 verified reviews

  • 5 Stars
    13,400
  • 4 Stars
    1,916
  • 3 Stars
    729
  • 2 Stars
    383
  • 1 Stars
    606
07/08/2025
Franklin B.
Virginia | Breed: Pug

Pug Fection

perfect delivery and arrival of the 3 pugs we got.

07/02/2025
Denise B.
Illinois | Breed: Golden Retriever

Smooth Experience

This is my second puppy and both experiences have been great. Quick to respond and the puppies have been exactly as indicated.

06/30/2025
Mary T.
Massachusetts | Breed: Labrador Retriever

I love m6 new pup

I love m6 new pup and the business I’ve done with you.

06/30/2025
Norma L.
California | Breed: Maltipoo

Kalee - Maltipoo

Everything happened just like they said it would, and the communication was on point. We are very happy with our new puppy. The only thing that could have improved was the option to have them groomed before delivery.

06/28/2025
LaNette L.
Oregon | Breed: Poodle

So happy to have Gracie

Gracie is an amazing toy poodle! She is such a loving and darling addition to my family. Thank you for all that you do!!

06/28/2025
Sally S.
Oregon | Breed: Shih-Poo

Happy is very Happy

Happy, formally Jazzy, is the sweetest puppy. She’s adapted extremely well and quickly. I give full credit to the breeder and Puppy Spot! She is already very social and love everyone, especially other dogs and it doesn’t matter how big they are; the bigger the better. Thank you for providing me with such a special dog.

06/28/2025
Larona J.
New Hampshire | Breed: Boston Terrier

Puppy spot!!!

Very happy with our new puppy.

06/28/2025
"Gene" Walt L.
North Carolina | Breed: German Shepherd Dog

Another outstanding purchase!

Gunther was our second fur baby purchased from Puppy Spot and the ordeal was nothing short of outstanding. The service and communication that we got from Liz was beyond exceptional and our new baby is just what we expected and wanted him to be. I personally would not go anywhere else for the purchase of a new family member.

06/25/2025
Veronica M.
Mississippi | Breed: Bulldog

Best decision

Every step of the process was easy!. My family and I are in love with Rolo.

06/23/2025
David C.
Arizona | Breed: Bernese Mountain Dog

Perfection

This was so seamless and easy. Our puppy got to us clean, happy and full of energy. The gentleman that dropped her off was fantastic. I would recommend you to anyone and everyone. You stayed in complete contact with us and answered all my texts. It was a wonderful experience. Thank you so much.

06/21/2025
Carol M.
Connecticut | Breed: Golden Retriever

Mostly a happy experience

I am very pleased with Puppy Spot. Our little lady is everything we had hoped she would be and more. The only complaint I have is that it took a month to get her. But I am still guving 5 stars because it worked out very well in the end.

06/15/2025
Maurice R.
California | Breed: Havanese

Execeptional Service

Professional customer service. Staff and breeder really care about their fur babies. Puppy Spot provided me with all the essential supplies needed before the arrival of my new puppy. Transport team was absolutely Friendly and professional. I highy recommend Puppy Spot as a leader in customer service.

06/14/2025
Kelly M.
Georgia | Breed: Siberian Husky

Stormi Moon

Stormi was well prepared for the 10 hour drive home. He was EXCELLENT! He was at first very skittish but warmed up to me while I would seat on the ground with River Stormi would come to me. No longer skittish just full of energy. River Blu and Stormi Moon are best friends. She has brought the good up and of River Blu

06/13/2025
Jazzmin Marie H.
Louisiana | Breed: Cavapoo

5 star experts

I’m beyond thrilled to share my experience with The Puppy Spot! From start to finish, the process of bringing home my new fur baby, Loki, was smooth, professional, and filled with care. The Puppy Spot team kept me updated every step of the way—from his vet checks to travel arrangements—making sure I felt confident and prepared to welcome him home. When Loki arrived, he was happy, healthy, and absolutely perfect! You could tell he had been loved and well cared for before reaching my arms. Their customer service was top-tier. They answered every question I had and truly made me feel supported as a new pup parent. Loki has adjusted beautifully, and he’s already such a joyful part of our family. Thank you, Puppy Spot, for helping me find my perfect match. I couldn’t imagine life without my sweet boy, Loki!

06/13/2025
David L.
Vermont | Breed: Yorkshire Terrier

Milo our Yorkshire Terrier

PuppySpot was very helpful every step of the way. I called a few times with questions and they answered them very quickly.

06/12/2025
Nayat D.
New Jersey | Breed: Labrador Retriever

Puppy

A wonderful process and the breeder was excellent. Very friendly and helpful.

06/11/2025
Ida S.
New York | Breed: Goldendoodle

Amazing to work with

Puppy spot was responsive to all of my questions and kept me up to date with the process.

06/11/2025
DONNA V.
Alabama | Breed: Poodle

Nala

My experience has been great with puppy spot. I was updated on Nala as needed. They were professional with my updates and assured me that Nala would be delivered on time. She is a wonderful, playful puppy.

06/10/2025
Heather D.
California | Breed: Poodle

My sweet cricket

Love my new puppy. She’s everything I wanted and more.

06/10/2025
Maria G.
California | Breed: Pembroke Welsh Corgi

Happy with our Corgi puppy in California!!

Thank you PuppySpot for our corgi! She is doing well in our home and we are all learning from each other her patterns and habits. She is such a cutie! She loves to be cuddled and held…so far she is a joy!

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