Yvonne - Thank you for your feedback. We're excited about your new puppy parent journey and will continue to be here for you and your new puppy, every step of the way!
PuppySpot Customer Advocate
Robert - Thank you for your feedback. Welcome to the PuppySpot family!
PuppySpot Reviews
4.6/5
Based on 5583 verified reviews
See What Families Say About PuppySpot!
Display Reviews with Photos
Texas
11/14/2018
Yvonne J.
Breed: Yorkshire Terrier
Good not be better
It was so nice having a middle man to walk us through this exciting experience. We were totally comfortable going to the airport to get our baby! She is totally perfect in every way!
Oregon
11/14/2018
Robert A.
Breed: Labradoodle
very happy........
very happy........
Wisconsin
11/14/2018
Kurt H.
Breed: Shiba Inu
Awesome service!
I felt very welcomed into the PuppySpot community. Any questions I had were answered by their customer service! Easy to call and get advice.
PuppySpot Customer Advocate
Kurt - Thank you for your feedback. We're thrilled to welcome you into the PuppySpot family and as promised, we will continue to be here for you and your little one, every step of the way!
California
11/14/2018
Joe L.
Breed: Cavalier King Charles Spaniel
Very pleased with Puppy Spot.
Very pleased with Puppy Spot.
PuppySpot Customer Advocate
Joe - Thank you for trusting us to fetch your new best friend! Welcome to the PuppySpot family!
Illinois
11/14/2018
Peter K.
Breed: Labradoodle
Great experience and we have
Great experience and we have a healthy and happy puppy!
PuppySpot Customer Advocate
Peter - Thank you for your feedback. The health and well-being of our puppies are our top priority, and we're thrilled to know, your new pup arrived healthy and happy! Welcome to the PuppySpot family!
South Carolina
11/14/2018
John M.
Breed: Pomeranian
customer service
Excellent service and coordination from initial contact to receipt of your new pet. Would recommend to anyone. Somewhat pricey but worth it to know your pet comes from a reputable breeder who is just as concerned as you are about your pet's health.
PuppySpot Customer Advocate
John - Thanks very much for your feedback and congratulations on your new best friend! Our goal is to be the best place to find your new furry family member. What we do involves a lot more than just coordinating travel arrangements and providing our industry-leading health guarantee. We also screen and qualify our breeders and handle all of the research for you, so you can focus on what really matters: the joy of a new puppy. We'll continue to be here throughout your puppy parent journey, so don't be a stranger if we can be helpful in any way!
Arizona
11/14/2018
Jerry M.
Breed: Goldendoodle
Lived up to their promise-
So far we have been delighted with the service and responsiveness to our requests. Best of all we love our little Mac( now Max)! He is sweet and loving. Seems to be learning quickly. He is so playful and loves his toys. A happy boy makes happy pet parents!
PuppySpot Customer Advocate
Jerry - Congratulations on your new furry family member! It delights us to know, we were able to provide such a positive experience for you and your family. As promised, we will continue to be here for you and Max, throughout your puppy parent journey!
Washington
11/14/2018
Tanya H.
Breed: Labradoodle
Great experience
Puppy spot was great - communication was great and entire process went smoothly! We are in love with our Labradoodle ❤
PuppySpot Customer Advocate
Tanya - Thank you for your feedback and adorable pics of your new furry family member! We're so happy to see that your new pup is healthy, happy and already bonding with her new "furever" family. Welcome to the PuppySpot family!
Oklahoma
11/13/2018
Lynda L.
Breed: Chihuahua
Paris
My puppy, Paris, came in healthy and happy. No problems. Service was good by PuppySpot with attention to details.
PuppySpot Customer Advocate
Lynda - Thank you for your feedback. We're so happy to hear that your new puppy arrived healthy and happy! We are more than an online service, we are a community, your community, and we will continue to be here for you and Paris every step of the way!
Texas
11/13/2018
Karan M.
Breed: Goldendoodle
Lexi
She is everything I thought she would be thank you
PuppySpot Customer Advocate
Karan - Congratulations on your new best friend, Lexi! We're so happy she is adjusting in her "furever" home so well. Welcome to the PuppySpot family!
Illinois
11/13/2018
Erin G.
Breed: Boston Terrier
Amazing people!
Amazing people!
PuppySpot Customer Advocate
Erin - Thank you for your feedback. Welcome to the PuppySpot family!
Maryland
11/13/2018
Robert S.
Breed: Goldendoodle
Makes selecting and purchasing a puppy easy
Great service and advice. Easy process. Great follow up.
PuppySpot Customer Advocate
Robert - Thank you for your feedback. Our team members work hard to provide a smooth and stress-free experience for all of our prospective puppy parents. As promised, we will continue to be here for you and your pup, every step of the way!
California
11/13/2018
Richard B.
Breed: Shetland Sheepdog
Kippy
We received such good service from Puppy Spot, and we received an adorable, affectionate, and lively little puppy from Puppy Spot. We're very happy. Denise and Richard Blakewell
PuppySpot Customer Advocate
Richard - Thank you for your kind words. It's feedback like yours that let us know we're on the right track! We're so happy that your new furry family member is happy and already bringing joy into your home. Welcome to the PuppySpot family!
Arkansas
11/13/2018
Thomas G.
Breed: Labrador Retriever
Trudy
It was very easy and you were helpful with any questions I had.thank you very much
PuppySpot Customer Advocate
Thomas - Thank you for your feedback. You've joined a community and we'll continue to be here for you and your little one, throughout your puppy parent journey!
California
11/13/2018
Lorie P.
Breed: Labrador Retriever
Is been a good experience
Is been a good experience
PuppySpot Customer Advocate
Lorie - Thank you for trusting us to fetch your new best friend. Welcome to the PuppySpot family!
Washington
11/13/2018
Kym F.
Breed: Labrador Retriever
Puppyspot was fabulous
Puppyspot was wonderful to work with. Their staff was helpful, patient and supportive. We love our new family member Rex. Thank you Puppyspot. Kym
PuppySpot Customer Advocate
Kym - Thank you for the adorable "pupdate" of your new furry family member, Rex. We appreciate your feedback and are thrilled to hear how loved your new puppy already is. Welcome to the PuppySpot family!
Arizona
11/13/2018
Robert K.
Breed: Dachshund
Wonderful Experience
Incredible. We lost a 15 yr old. Our house was so empty. We found a perfect girl. Customer Service was FANTASTIC starting from day 1 and continues to now. Our pup is going on 9 weeks. Healthy, happy, and joy! First time dog owners need this service. I just cannot say enough about the GREAT relationship with Puppy Spot.
PuppySpot Customer Advocate
Robert - Thank you very much for your feedback. We're very sorry for your recent loss. While we know that your loss could never be replaced, we appreciate you trusting us to help you find your new puppy. You've joined a community and we will continue to be here for you and your little one throughout your puppy parent journey!
Georgia
11/13/2018
Kiernan C.
Breed: Beagle
Charley
A great experience in which they delivered on every representation. And the quality of the puppy was awesome. I would use Puppy Spot again without question.
PuppySpot Customer Advocate
Kiernan - Congratulations on your new best friend, Charley! Our team works hard to provide a great and smooth experience for all of our puppy parents, and we're grateful for the opportunity to provide exactly that for you. Welcome to the PuppySpot family!
Florida
11/13/2018
Yobby T.
Breed: Dachshund
Customer service is not aggressive as sales agent Puppyspot
The first time I bought a puppy on this website, all the puppies were cute and adorable. When my puppy arrived on the first day his condition was not healthy, coughing up phlegm. I tried to contact Puppspot all the responses and the actions they gave were slow. When I ask for a reimbursement, the customer service team is very slow in responding. it has been a few days of non-response after I sent a complete email with Invoice and information from Vet in accordance with Puppyspot's advice. I try to call them back but still they said i have to wait until somebody from Puppyspot call me back, my point is why all the customer service not aggressive as the Puppspot sales agent?? Sales agent call me every single day to make sure i buy the puppy :(
PuppySpot Customer Advocate
Yobby - We really appreciate you taking the time to share your candid feedback. Without it, we can't do better for our puppy parents, breeders and puppies. We're sorry for what sounds like the exact opposite of the experience we strive for. We want our puppy parents to feel confident about their decision to welcome home a furry family member and we never want any member of our community to have trouble getting in touch with our team. We were surprised to learn that your little one wasn't feeling well shortly after arriving home since his pre-travel health exam by a licensed veterinarian didn't indicate any issues. You did the absolute right thing by letting us know there may be a problem and our dedicated health team has been working closely with you to learn more, address your concerns, and most importantly, see how we can help. Our relationship began when your pup came home and we'll be here for you throughout your puppy parent journey.
Oklahoma
11/13/2018
Phyllis E.
Breed: Chihuahua
I rate puppy spot 5
I rate puppy spot 5 stars.
PuppySpot Customer Advocate
Phyllis - Thank you for your feedback. Welcome to the PuppySpot family!
PuppySpot Customer Advocate
Yvonne - Thank you for your feedback. We're excited about your new puppy parent journey and will continue to be here for you and your new puppy, every step of the way!