Based on 6190 verified reviews
Breed: Border Collie
We are so in love with our new puppy. She is so sweet and gets along with her two brother and sister pups as well.
Breed: Border Collie
Everything went great except for flight problems I would definitely use puppy spot again.
Breed: Border Collie
Everything was a smooth transfer and xena aka bell is a happy healthy puppy. Airline delay a bit worrisome and rescheduled to 1145 not so good. We got home at 140 a.m. not puppy spot fault
Gail - We understand the frustration of last minute travel changes, however, your puppy's flight was canceled due to circumstances out of our control. Once we received the new flight details we quickly contacted you to update you with the new arrival time of your puppy. We truly apologize for any inconvenience this may have caused. We're happy to hear that your puppy arrived safely and is already thriving in her forever home! Your feedback is important to us, not only because we take our role seriously and want you to have the best experience possible, but also because it gives us a chance to learn and improve. You joined a community when we matched you with your pup, so please don't ever hesitate to reach out if there's anything you need in your puppy parent journey!
Breed: Border Collie
The process was painless. The attention to detail was evident. Puppy spot covers every little detail.i would not have hessitate to use them again and for any of my friends I would surely recommend puppy spot,
Michael - Thank you for your feedback and adorable "pupdate." We truly appreciate your eagerness to recommend us to family and friends. You've joined a community, so please don't hesitate to contact us with any questions or concerns. Welcome to the PuppySpot family!
Breed: Border Collie
Bery helpful and friendly
William - We appreciate your feedback. You've joined a community, so please don't hesitate to reach out with any questions, anytime!
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PuppySpot Customer Advocate
Alan - Thank you for trusting us to fetch your new best friend! We're glad you had a great experience, however, we're sorry for any inconvenience caused by the last minute travel change from the airline. Your feedback is important to us, not only because we take our role seriously and want you to have the best experience possible, but also because it gives us a chance to learn and improve. We will be sure to share your feedback with the airline so that they can improve too. You joined a community when we matched you with your pup, and our team will be with you every step of the way in your puppy's treatment.