No nonsense approach with customers. Puppies are adorable and in excellent health. Travel arrangements were much appreciated for the money.
I received exceptional service from choosing the right puppy to organizing the flight travel plans and right on down to the exact delivery time! I was able to track my puppy's location at all times which made me confident and trusting of PuppySpot. My puppy Punkin, now Lexie, arrived safely, happy and healthy! Since I had a very positive experience, I purchased another puppy Jax, kept the name, and received the same exceptional service!! The staff is outstanding and compassionate in providing a safe and secure travel arrangements along with very social, happy and healthy puppies! Thank you to all the PuppySpot staff for your sincere dedication in proving me with two adorable healthy puppies!! I recommend PuppySpot highly!
Very thorough and responsive. Friendly, helpful and positive communications.
Good progression & very supportive well-directed walk through process.
They were wonderful. Totally kept me up to date and very respectful.
I had such a great experience when we got our first puppy, we had no concerns about returning when we purchased our 2nd furbaby. Both puppies arrived as promised and in excellent health. Even my vet was impressed! Do not hesitate to use this company if you are considering a new furry family member!
Puppy Spot was the best. They took care of all the details and answered all our questions. If they didn't know the answer they got with the breeder and found out what we wanted to know. Would use Puppy Spot again.
Great customer experience. Constant contact made regarding the purchase, and then to ensure followup on all docs, etc.
DUTCHESS (JOSYLN) has been a major blessing and addition to our family....everyone is captivated by her
Very helpful, kept in touch with me, answered my questions and I got to talk to the breeder which was helpful
Third puppy great experience!
This company used to be purebred breeders and had to change their name due to numerous complaints. I understand why after buying my puppy from them. They falsely advertised the picture of the boxer I purchased (for $2,200 after shipping, mind you) and I even contacted the breeder and she promised me the puppy she was sending was the same puppy from the advertised picture. She also promised me the puppy has "lots of white" on his chest which was also a blatant lie. The puppy I received was not the puppy from the picture and barely has any white on his chest at all. The breeder blatantly lied to me. It's been a week and a half since I contacted puppy spot about this issue and no one is making any effort to resolve this problem for me. I keep getting "you will hear back in a day or two" and I end up having to call in to check up because I never hear back. Go find a breeder online or use a different company. Nothing but bad reviews on purebred breeders it's no wonder they changed their name to puppy spot to try and hide from who they truly are. They mark up the prices of their puppies so much it's ridiculous. I paid $1000 for my female boxer who has 6 generations of championship bloodlines from a breeder in my same state. I was expecting a stud for this price, and was supposed to receive one based on the pictures I saw. Only to be lied to and mislead by a scandalous company and breeder.
Jonathan - We're happy we were able to speak with you recently and resolve your concerns. The††PuppySpot name was not created to hide from anything. Rather, the name and††brand reflect not only a change in leadership and vision that occurred more††than a year ago, but better represents the company, our values and our††mission. The PuppySpot brand, with puppies at the center, is rooted in the††belief that dogs should be celebrated and owners deserve to experience trust††and confidence when searching for their new companions. We are communicative††and we do not ask for that trust, rather we earn it through transparency and††action.†††
Everything about this site is absolutely amazing. I'd recommend it to anyone! The staff is very helpful and friendly and my puppy is perfect.
Very thorough process. The only drawback was the time he flew in. Scheduled for 10:06 PM and didn't arrive until midnight.
The team were thorough and guided me through the adoption process without any problems. Everything went according to schedule and I love my new puppy!
Really good service and my dog is amazing :)
Awesome. Love my little guy. The process was so easy. Everybody was super informative and helpful.
Very easy to work with. Everyone was very friendly. Everything went much faster then I thought it would. The breeder called me very early and notified me of a flight change, and I appreciated that very much. The puppy is wonderful.
They were informative easy to work with and delivered a beautiful puppy
Trusted you and now have a wonderful puppy to complete my family.