PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 11,941 verified reviews

11,941 Reviews

  • 5 Stars
    9,156
  • 4 Stars
    1,444
  • 3 Stars
    572
  • 2 Stars
    301
  • 1 Star
    468
11/11/2016
Susan J.
Colorado | Breed: Poodle

Would highly recommend for searching for a new puppy.

No nonsense approach with customers. Puppies are adorable and in excellent health. Travel arrangements were much appreciated for the money.

11/11/2016
Lucy G.
Massachusetts | Breed: Miniature Schnauzer

Exceptional service

I received exceptional service from choosing the right puppy to organizing the flight travel plans and right on down to the exact delivery time! I was able to track my puppy's location at all times which made me confident and trusting of PuppySpot. My puppy Punkin, now Lexie, arrived safely, happy and healthy! Since I had a very positive experience, I purchased another puppy Jax, kept the name, and received the same exceptional service!! The staff is outstanding and compassionate in providing a safe and secure travel arrangements along with very social, happy and healthy puppies! Thank you to all the PuppySpot staff for your sincere dedication in proving me with two adorable healthy puppies!! I recommend PuppySpot highly!

11/11/2016
Michele P.
New York | Breed: Morkie

Very thorough and responsive. Friendly, helpful and positive communications...

Very thorough and responsive. Friendly, helpful and positive communications.

11/11/2016
Kirsys B.
New York | Breed: Maltese

Seamless beginnings

Good progression & very supportive well-directed walk through process.

11/11/2016
Linda M.
Oregon | Breed: Chihuahua

Thank You Alot

They were wonderful. Totally kept me up to date and very respectful.

11/11/2016
Barbara D. D.
Arizona | Breed: Havanese

Great company

I had such a great experience when we got our first puppy, we had no concerns about returning when we purchased our 2nd furbaby. Both puppies arrived as promised and in excellent health. Even my vet was impressed! Do not hesitate to use this company if you are considering a new furry family member!

11/11/2016
Stephen T.
Texas | Breed: Siberian Husky

Great experience with Puppy Spot

Puppy Spot was the best. They took care of all the details and answered all our questions. If they didn't know the answer they got with the breeder and found out what we wanted to know. Would use Puppy Spot again.

11/11/2016
Christopher N.
California | Breed: Beagle

Great customer experience. Constant contact made regarding the purchase, an...

Great customer experience. Constant contact made regarding the purchase, and then to ensure followup on all docs, etc.

11/11/2016
James W.
Florida | Breed: German Shepherd Dog

SHE IS ROYALTY

DUTCHESS (JOSYLN) has been a major blessing and addition to our family....everyone is captivated by her

11/10/2016
Jennie F.
Colorado | Breed: Havanese

Very helpful, kept in touch with me, answered my questions and I got to tal...

Very helpful, kept in touch with me, answered my questions and I got to talk to the breeder which was helpful

11/10/2016
William K S.
Tennessee | Breed: German Shepherd Dog

Excellent service by PuppySpot

Third puppy great experience!

11/10/2016
Jonathan D.
California | Breed: Boxer

had a bad experience but good customer service.

This company used to be purebred breeders and had to change their name due to numerous complaints. I understand why after buying my puppy from them. They falsely advertised the picture of the boxer I purchased (for $2,200 after shipping, mind you) and I even contacted the breeder and she promised me the puppy she was sending was the same puppy from the advertised picture. She also promised me the puppy has "lots of white" on his chest which was also a blatant lie. The puppy I received was not the puppy from the picture and barely has any white on his chest at all. The breeder blatantly lied to me. It's been a week and a half since I contacted puppy spot about this issue and no one is making any effort to resolve this problem for me. I keep getting "you will hear back in a day or two" and I end up having to call in to check up because I never hear back. Go find a breeder online or use a different company. Nothing but bad reviews on purebred breeders it's no wonder they changed their name to puppy spot to try and hide from who they truly are. They mark up the prices of their puppies so much it's ridiculous. I paid $1000 for my female boxer who has 6 generations of championship bloodlines from a breeder in my same state. I was expecting a stud for this price, and was supposed to receive one based on the pictures I saw. Only to be lied to and mislead by a scandalous company and breeder.

PuppySpot Customer Advocate

Jonathan - We're happy we were able to speak with you recently and resolve your concerns. The††PuppySpot name was not created to hide from anything. Rather, the name and††brand reflect not only a change in leadership and vision that occurred more††than a year ago, but better represents the company, our values and our††mission. The PuppySpot brand, with puppies at the center, is rooted in the††belief that dogs should be celebrated and owners deserve to experience trust††and confidence when searching for their new companions. We are communicative††and we do not ask for that trust, rather we earn it through transparency and††action.†††

11/10/2016
Teresa S.
New York | Breed: Yorkshire Terrier

Best site ever.

Everything about this site is absolutely amazing. I'd recommend it to anyone! The staff is very helpful and friendly and my puppy is perfect.

11/10/2016
Ronald C.
New Hampshire | Breed: Cocker Spaniel

Happy

Very thorough process. The only drawback was the time he flew in. Scheduled for 10:06 PM and didn't arrive until midnight.

11/09/2016
Susan N.
Washington | Breed: Morkie

The team were thorough and guided me through the adoption process without a...

The team were thorough and guided me through the adoption process without any problems. Everything went according to schedule and I love my new puppy!

11/09/2016
Adrien R.
British Columbia | Breed: Siberian Husky

Excellent service by PuppySpot

Really good service and my dog is amazing :)

11/09/2016
Sundeep G.
California | Breed: English Springer Spaniel

Wouldn't go anywhere else.

Awesome. Love my little guy. The process was so easy. Everybody was super informative and helpful.

11/09/2016
Donald B.
Florida | Breed: Rottweiler

PuppySpots service was great.

Very easy to work with. Everyone was very friendly. Everything went much faster then I thought it would. The breeder called me very early and notified me of a flight change, and I appreciated that very much. The puppy is wonderful.

11/08/2016
Kathleen H.
Ontario | Breed: Australian Shepherd

Excellent service

They were informative easy to work with and delivered a beautiful puppy

11/08/2016
Karin M.
Florida | Breed: Shichon

Excellent service by PuppySpot

Trusted you and now have a wonderful puppy to complete my family.