PuppySpot reviews

From my very first contact, the service reps at PuppySpot couldn't have been more responsive, caring, and helpful. I had an issue with the first pup I selected and the puppy care specialist were completely understanding and immediately helped me find another pup and ...

They answered the questions we had in a timely manner and thoroughly. The worst part was for our puppy. That was when he traveled all day long via car and planes. We hated that he had a connecting flight coming from Indiana. However I called Delta baggage during the ...

There was tremendous help during the purchasing process. However, after payment for my puppy, the enthusiastic response to my questions, became less so. As I would be on vacation when receiving my puppy, I was rather anxious about his flight to me in plenty of time b...

I?m not sure what all of the bad reviews are about on the BBB website. Puppyspot was awesome for my family. From the original call all the way through the delivery of our Cocker Spaniel we had constant communication. Our puppy arrived the day that was originally sche...

Wonderful service. Wonderful experience working from the person that help me to get my dog Zoey to the person in charge to give me the details of her flight.

The call center was very helpful, and a specific puppy concierge would contact you to help through the process (hi Calvin!). My puppy showed up in perfect health, and, while her travel date did get delayed a few days (too hot/ flights were cancelled due to storms), t...

Very attentive, friendly and well informed.

They helped me with everything in the process of getting my new puppy. I am so in love with her and very thankful for the chance of getting to know my best friend! I would recommend them 100%

Excellent service from start to finish! Jordan was patient and answered all my questions. Response time was almost immediate. We have the most adorable fur baby thanks to all the wonderful people at Puppyspot!

I was in such despair after losing my 13year old retriever to cancer!! I tried to adopt adult dog but they would not let me because I had an unneutered dog at home !! I was devastated then I found puppy spot changed my life I have a new little guy he is wonderful cho...

Thank you for your assistance in purchasing my puppy. You answered all my questions promptly and when I wanted to speak with the breeder, you called her right away and got back to me. I was hesitant to go through Puppyspot after reading some reviews. It is a shame th...

Great communication and follow-up from the initial conversation until I received my new sweetie!