The purchase of our puppy was an incredible experience. We were kept up to date with his growth and health information. Thank goodness we purchased the new puppy package. He arrived at our house with everything we new parents needed. He is the sweetest little guy we could ever hoped for and PuppySpot was great!
I was nervous about buying a puppy over the internet. I researched PuppySpot and had confidence that they were legitimate, so I went for it and purchased a Shichon. It was pricey but I am pleased to say that the whole experience was very positive. I have a healthy, happy pup who is not a product of a puppy mill. I give them 5 stars.
My consultant was great but the company way over chargeded us for a dog that is clearly from a puppy mill. $9,000 Is a joke from puppy spot by the time the fees and everything added up! It’s no better than any puppy mill just a huge price tag. Plus terrible communication once my payment went through
Wendy - We're disappointed to hear you have such a negative view of PuppySpot. We are proud to offer prospective puppy parents a trusted, transparent way to finding a furry family member and we stand behind our team and breeder community's dedication to providing just that. Our service extends well beyond the delivery of a puppy and we have a dedicated team to help resolve any issues our customers may have. Our team has been quick to try to not only understand your issue but also see how we can help. A member of our dedicated team has been working hard to try and turn your experience around and we are disappointed to hear we have been unable to do so thus far. That said, we'll continue to be here for you whenever you need us.
Amazing service, wonderful dog!
Absolutely thrilled with our new Puppy~! Although we felt that there were a couple disconnects in PuppySpot's internal communication channels -- one which nearly jeopardized the whole adoption -- we were very happy using PuppySpot as our puppy adoption agency. And once when we were introduced to the Breeder, we knew we'd made the right choice -- Highly recommend!
Very easy, smooth experience with Petspot. Always available to answer questions and give support. Very good at communications via email, as well. My only complaint is I called to have the Breader start calling our dog the name we picked out, and she never received that request from us.
Good experience. Love our puppy. He’s going to vet next week. Everything was professionally handled.
So much more than expected
We have been very happy with the puppy spot from the beginning till the end. Very professional and caring service. I am highly recommending puppy spot to all puppy lovers
very good experience... our puppy arrived and we love her
Great follow up excellent serviced
Responsive and did a great job preparing for puppy’s arrival!
Very professional and keep the buyer informed each step of the way
I have up and down feelings about Puppy Spot process. Everything was great except for the delivery process and updates which would have taken at least 6 weeks from the time our puppy was ready. Could have been much better .Therefore i traveled halfway across the country to pick our puppy up as a result. Having said that , worth every mile and every dollar as our new family addition now owns our hearts. She is everything we Corgi loving parents could ever ask for. Such a great dog in every way and healthy. Thank you Puppy Spot for refunding my delivery charges before i even make it home with the puppy. Although , perhaps a bit expensive, PuppySpot is worth looking into.
Anthony - Thanks very much for your candid feedback. We work very hard to ensure our puppy parents are prepared for their newest furry family member and we’re disappointed to learn we let you down. We understand how exciting it must have been waiting for your pup to come home to you and we should have done a better job at communicating and sharing updates on your pup prior to her arrival. You’ve joined a community, so please don’t hesitate to reach out if there’s anything you ever need throughout your puppy parent journey!