Puppy spot made the purchase easier than I thought it would be to by a puppy from another state. We are thankful for all the information and work they did to get Lola home tho us
Since it it impossible to puppies or young dogs in my state I appreciate the ability of my 90 year old mother to enjoy a pet that will outlive her time.
I found my DREAM dog, now named Corn Dog (Corny for short) through Tiffany at PuppySpot. She was so amazing that I recommended her to my friend, who adopted my dog's brother! :) I love my new best friend and the puppy spot process was helpful, easy, communicative and just wonderful. Highly recommend them.
He might not be 100% healthy but he's still a furry companion.
Alfonso - Thank you so much for trusting PuppySpot to find your new best friend! The health of our puppies is our #1 priority, which is why we offer an industry-leading health guarantee to our customers. Just like your puppy, all PuppySpot puppies undergo a mandated pre-travel nose to tail exam performed by a licensed veterinarian. We take pride in offering prospective puppy parents a trusted, transparent way to finding a furry family member, which is why we contacted you as soon as we found out your pup had coccidia, a common and treatable puppyhood condition. After our recent conversation with you, we’re happy to hear that your new puppy is doing well and is already so loved by his new forever family. PuppySpot is a community and we’ll continue to be here with you every step of the way.
I wanted a medium sized dog and my local shelters only had large. I decided to purchase a younger, medium sized dog and landed on the breed, Shiba Inu. These dogs are hard to find in my region of the world and I eventually found an advertisement from PuppySpot. I looked into it and almost immediately got a phone call from them with details about the Shiba Inu I found on their site. The process was thorough and relatively smooth. I currently have the Shiba Inu I wanted.
puppy Rocky came two days early no phone call to me thank god my neighbor was there to get him
David - While we're pleased to know your puppy arrived home healthy and happy (our #1 priority), we're confused by your feedback. Our records indicate that your puppy traveled within the time frame provided to you. A member of our team has been trying to get in touch with you to learn more about your experience and see where we may have failed you. We look forward to speaking with you soon!
Buddy has been a perfect beagle puppy and great edition to our family. Thank you PuppySpot for all your great help and follow up to make this experience awesome!
Great Puppy and Communication up until purchase was made. Radio silence and very poor updates from anyone on the flight status and when to expect to puppy to show up. I could not get a hold of anyone via phone after speaking. If you run into this, use a different phone to call them. They somehow filter out if they have you locked in to a purchase. We did finally get on touch with someone (different phone) who was VERY helpful and made things right. Puppy is awesome and healthy, which is most important.
Jamie - Thanks for your honest feedback. It's important to us, not only because we take our role seriously and want you to have the best experience possible, but also because it gives us a chance to learn and improve. It's part of our process to confirm travel details with puppy parents 48 hours before a puppy is scheduled to travel for a couple of different reasons, most importantly being your puppy is seen by a licensed veterinarian a few days before traveling to be sure she was healthy for her big journey home. That said, we never want a customer to feel as if they’re not able to get updated information and we're sorry that was the case for you at any point. A member of our team has been trying to get in touch with you to learn more and see how we can do better in the future. We look forward to speaking with you soon and we’ll continue to be here for you and your beautiful pup!
From my first interaction with Puppy Spot personnel to after the arrival of my beautiful Murphy they have been so wonderful. They are so excellent from purchase to delivery. They are so wonderful in matching me with a breeder and making sure I was ready for him and that was kept safe and healthy I highly recommend them and the breeders they associate with!
Staff was there every step of the way, from picking our puppy to delivery. No need to reach out to them, they were on top of it, phone and e mails. We were assisted by Jeffrey, explained everything in detail before decision.
Thanks she is adjusting well. Phil Rapp
Very thorough arrangement for purchasing a good match of puppy and family. Gave it a four stars because puppy came to us with positive coccidia and hot positive garida that wasn’t picked up on her exam before transferring her to us.
Marion - We were just as shocked and concerned as you to learn that your puppy was not feeling well shortly after she arrived since her mandated pre-travel nose-to-tail exam performed by a licensed veterinarian indicated she was 100% healthy at the time. As unfortunate as it is, puppies sometimes get sick and we understand that it must be difficult for our puppy parents as well, which is why our service extends well beyond the delivery of your puppy and we have a dedicated Health Team to resolve any issues our puppy parents may have. Our team was quick to reach out to learn more about your situation and have been working closely with you since. PuppySpot is a community and we’ll continue to be here with you every step of the way.