Puppy Mill bred. Pedigree is heart breaking. Heath issues. Scammed!! Not a 3000 now almost 4000 dog.
Wendy - We were shocked to receive your feedback. Our goal is to match our prospective puppy parents with their healthy and happy puppy and want to assure you that we have not, nor ever will work with a puppy mill. PuppySpot has a zero-tolerance for puppy mills or substandard breeding practices of any kind. We thoroughly screen every breeder who joins our network, so much so, that only 10% of applicants are invited to become part of the PuppySpot community. The health and well-being of our puppies is our TOP priority. We were just as surprised and concerned as you to learn that your puppy was not feeling well shortly after she arrived since her mandated pre-travel nose-to-tail exam performed by a licensed veterinarian indicated she was 100% healthy at the time. As unfortunate as it is, puppies sometimes get sick and we understand that it must be difficult for our puppy parents as well which is why our service extends well beyond the delivery of your puppy. Our health team was quick to reach out to you to learn more and see how we could help. We stand by our health guarantee and as we've mentioned in our recent conversation with you, we will happily address your pup's medical bills with proper documentation from your Vet. Unfortunately, we have yet to receive any records. PuppySpot is a community and we’ll continue to be here for you until all concerns have been resolved.
Love my puppy. Would have liked to have met the mother. Also talked more with the breeder.
Donna - Thanks for your feedback. We're happy to hear that your puppy is already so loved by her new family! We are always happy to connect our prospective puppy parents with their puppy's breeder via conference call before a puppy arrives and then more directly shortly after. We're surprised to learn you felt this was not an option. Our relationship began when we matched you with your puppy, so please don't ever hesitate to get in touch, if there's anything we can do to be helpful.
I adopted Heidi from Puppy Spot and they were good to their word with everything and helped me get her situated. She is THE sweetest most amiable Bernese Mountain Puppy and had all her shots and vet visits. She was well cared for and I couldn't be happier with their help and quickness at bringing me my perfect puppy.
Best experience ever!
Made our experience very easy and enjoyable, he was very prompt in responding to our questions, and walked us through the whole process! Would request him again! Thanks Jeff
We are happy with Puppy spot and our new puppy
We had no problems
Very helpful, keeps you informed every step of the way until you receive your puppy.
My family and I had a great experience with puppyspot from beginning to end and recieved an awesome puppy that you can totally tell came from a good breeder I will never use another person or place to buy a puppy
Puppy spot made the purchase easier than I thought it would be to by a puppy from another state. We are thankful for all the information and work they did to get Lola home tho us
Since it it impossible to puppies or young dogs in my state I appreciate the ability of my 90 year old mother to enjoy a pet that will outlive her time.
I found my DREAM dog, now named Corn Dog (Corny for short) through Tiffany at PuppySpot. She was so amazing that I recommended her to my friend, who adopted my dog's brother! :) I love my new best friend and the puppy spot process was helpful, easy, communicative and just wonderful. Highly recommend them.
He might not be 100% healthy but he's still a furry companion.
Alfonso - Thank you so much for trusting PuppySpot to find your new best friend! The health of our puppies is our #1 priority, which is why we offer an industry-leading health guarantee to our customers. Just like your puppy, all PuppySpot puppies undergo a mandated pre-travel nose to tail exam performed by a licensed veterinarian. We take pride in offering prospective puppy parents a trusted, transparent way to finding a furry family member, which is why we contacted you as soon as we found out your pup had coccidia, a common and treatable puppyhood condition. After our recent conversation with you, we’re happy to hear that your new puppy is doing well and is already so loved by his new forever family. PuppySpot is a community and we’ll continue to be here with you every step of the way.