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PuppySpot Reviews
PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.
Rocky
I had a lot of anxiety about purchasing from a pet broker, sending my pet by plane, would he be healthy, etc etc... But it went extremely smooth, and the staff at PuppySpot were very encouraging and helpful every step of the way. They responded to every question and addressed my fears about the process. They were awesome! Rocky is a healthy active and smart Cavachon, very playful and also a great lap dog. Couldn’t be happier. Thank you PuppySpot!
Great service. They made the
Great service. They made the whole process very easy.
Pomsky
Customer service was amazing!!! We love our Summer! She completes our little family. ❤️
Poor communication
I love my dog and all turned out good in the long run; however there was a lot of miscommunication through out the process. It took a long time for chat response from the various puppy managers. I ended up having to cancel my flight to pick up the puppy as I was told to get a flight then told I got the flight too early. I lost $600 as the airline would not give a refund. I had to wait on hold for over 50 min to talk directly to puppy spot and then their phones weren't working...cutting out. Very annoying after paying 3400.00 for the puppy. The breeder was great...puppyspot was annoying
PuppySpot Customer Advocate
Katherine - We are truly sorry for what sounds like a confusing and frustrating experience. Our primary concern is always the health and well-being of your puppy. As we navigate through current travel restrictions, our team is especially busy working hard to make sure puppies arrive home healthy, happy, and as quickly as possible, and we understand your frustration having to be on hold or wait on a response on a few occasions. That said, our team was quick to get back to you each time and provide updates as requested and when needed. Logistics aside, we are thrilled to hear that you love and are happy with your little one, and as promised, we will continue to be here for you both throughout your puppy parent journey!
PuppySpot answered all questions to
PuppySpot answered all questions to the best of their ability. The delivery of our pup was at 3am so it was a little inconvenient. With that said. We received the best natured, sweetest, most obedient (for a puppy) Boxer a couple could ask for. He was 11 weeks when he finally made it to us so we are thinking that had some to do with it however it would be unfair if we didn’t recognize the breeders for this as well! He is a healthy, beautiful, sweet little boy! We couldn’t be happier with him.
Excellent service
Excellent service
Great Service
We received Nala and couldn’t be happier! She is healthy, playful, and beautiful. PuppySpot was a great source for us to get our second German Shepard and we would recommend them to anyone.
Perfect
We love Kayla she is super sweet super social and very well behaved.
Very helpful and organized.
Very helpful and organized.
Our Puppy
Our experience in getting our puppy was great. Continued communication on progress and even when travel got cancelled the first time and rescheduled. Would have liked some more pictures during our wait.
Duke
Duke is the newest member to our family. We love him very much. Thank you Puppyspot!
Awesome Service & Breeders
Let just start with what was my biggest concern. PuppySpot is not a puppy farm nor are their breeders - period! We are so happy with the level of professionalism that they provided in assisting us to acquire the perfect GSD puppy for our home. They are actively engaged with the breeders and all were very responsible in a timely manner with any questions or concerns we had. Acquiring our healthy puppy was a smooth and easy. Our vet was shocked how well our dog's history, med paperwork was update to date and accurate. We will be using this service again.
Our little Cash
PuppySpot has been a dream to work with. They kept us very informed with how our puppy was doing, right up to the time we brought him home. I would recommend them to Everyone!!!
Jordan was great
Jordan was an excellent puppy account manager. He helped my family as we considered multiple different puppies. I appreciated him connecting me to the breeder when I had questions about our final selected pup. And he was very helpful as we worked through the final travel arrangements, which were impacted by COVID-19 restrictions.
Excellent Service - Great Process
I couldn't have been happier with the whole process of adopting my puppy through you. It is so professional and I felt like every box was checked and the breeder had to follow all of the best practices in order to sell through you which made me confident I was getting a legitimate healthy puppy. The shipping went off without a hitch and she was happy and healthy when I arrived. All of the handlers at the airlines were trying to buy her from me. She was too cute. I would definitely recommend puppyspot to anyone wanting to get a pure bred puppy of their choice.
Purchasing a Puppy
Puppy Spot was amazing. They helped us in every step in getting our puppy home. They met their deadlines and were very understanding to the current pandemic situation. Our Morgan is healthy and happy and has been a great addition to our family. Thank you Puppy Spot from making the transition for the puppy and us a great experience.
Frankoie
Frankie has been an amazing addition to our family during such crazy times. The breeder drove 1/2 way to NJ to meet us in OH and it was flawless. This is my 2nd puppy from PuppySpot and we are delighted. Thanks PuppySpot!
Puppy spot
Excellent experience. Second time using the company. Very organized
Reliable in a time of uncertainty
I found Ellie as things were unfolding with the virus. They told him she would arrive a week from one when I called and I wasn’t certain that would happen, given the flight cancellations and uncertainty. Well, it did! I got Ellie just when I was supposed to and she’s been an incredible companion. They did all the work with the breeder and that made the process very seamless. Thank you
Good service, Great Dog
Purchased a Frenchie for my father from PuppySpot. There was some initial mixups with the delivery that were promptly addressed and taken care of. My father is in love with his new puppy!