We lost Murphy unexpectedly one day in January. We searched every local and nearby state breeders, knowing our other dog was in great mourning, over losing his companion...we hoped for a puppy, similar breed to Murphy. We came upon PuppySpot, and searched the beautiful dogs available for adoption! After speaking with a PuppySpot representative several times, she helped narrow down our choices. One week after sadly losing our boy Murphy, we were holding our new puppy, Marco! He came home to a loving big brother, who started to perk up soon afterward. Thank you, thank you, thank you ?
Everyone was very helpful kind,curtious, and very friendly.
Excellent customer service
They were so amazing and i will never use another site they went above and beyond for me and i had some crazy request
Great from beginning to end
This is our second time using PuppySpot and we love it! The staff is very nice and helpful and our puppies are very healthy with wonderful temperaments. We will never use anyone else.
We were hesitant at first but, after reading several reviews and conducting our own due diligence we found out that Puppyspot's process from initial contact all the way to checking back with you after you've had your new family member for a couple of weeks felt seamless. The details are all there. They make you feel very comfortable and we asked many questions, all answered. Sometimes you have specific needs which point you to a particular breed so we found exactly what we needed and both parties (pup plus us) couldn't be happier!
We found a puppy that was born on the day our previous dog was killed. It was meant to be! It was such an easy process-Puppyspot was wonderful and I would use them again!
Beautiful little creature. I have named her Maicie and she adds a richness to the household. Thank you PuppySpot. Walt Tichenor
They helped me getting Luna and when she came here, she was healthy and in good conditions.. efficient and caring service!
We were kept informed every step of the process, from our expressing interest to Airport pick-up. But it didn't end there: The follow-up phone calls (2) were great. Best of all, we?re in love with our new addition!
Everything was done just as they said it would be. The puppy was delivered on time and all of their instructions were clear and precise. They were very helpful with every step of the process.
Jordan answered all of my questions and was really knowledgeable and easy to talk with. It was a pleasure buying my second puppy through Puppyspot!
Good customer service. My only complaint is paying 80$ for the initial vet visit after already paying too much for the dog. It should have been included in the price. EDIT: after posting this review PuppySpot contacted me promptly and resolved this issue. Very satisfied with this company.
The service was EXCELLENT!!! They were positive, up-beat & answered all our questions. The follow through was prompt. Puppy Spot gave us the appropriate information to make our puppy travel smooth.
Excellent service, highest level of professionalism, made the process of getting a puppy from a good breeder very easy and enjoyable.
Overall everything was very easy and they talked me through everything and answered all my questions! They made sure I had everything I needed to get my puppy as fast as possible!
I had a wonderful experience with PuppySpot. Edward was very helpful in my finding the dog I wanted. My only concern was with the airlines which I know that is not PuppySpots problem. Rosa(Ro-sa) as we named her was in her kennel for over 5hours at the airport in San Franciso, when we got her she was soaking wet and thirsty. Hopefully she was checked on but the signs didn't show that.
Ramona - We take the care, health and safety of our puppies during travel very seriously, as we know traveling alone can be scary for first timers, whether they have two legs or four, and we appreciate your feedback about Rosa's travel experience. We want to assure you she was well cared for during her travels and a member of our team will be in touch with you shortly to learn more and see how we can help. Our relationship began when you found Rosa on PuppySpot. so please don't ever hesitate to reach out if there's anything you ever need.†
Deena was so helpful. The team did a great job assuring safe arrival of our pup, Emmie and she is a delight. Thank you so much. Debbie
Debbie - You are very welcome! We're thrilled to know Emmie is doing so well in her forever home and your experience is just what we strive for. As you know, we're here for you as you need us, so please reach out if there's anything we can do to be helpful.†