Had a very good experience
Didn’t get my discount for purchasing two puppies through this sight. As well as the whole travel process was a nightmare.
Peter - Thank you for trusting us twice to find your new furry family member. Bringing a new puppy home should be a joy, not a headache, and we're sorry for the confusion surrounding your puppy's arrival. We understand it’s a huge privilege to be a part of helping you select your new family member and we could have done a better job communicating and coordinating your pups travel with you. Shortly after receiving your feedback, a member of our team was quick to reach out to learn more and has been working closely with you since. You joined a community when we matched you with your pups, and our team will be with you until all concerns have been resolved.
Great until puppy arrived. Then no contact what so ever. Had a question and was told that someone from puppy spot would be calling me. Guess what? no phone call.
Elliot - We truly appreciate you for trusting us to fetch your new best friend and we are glad that you had a positive experience with PuppySpot. More importantly, we are happy to know that your puppy arrived happy and healthy, as that is our top priority. With that said, we never want a puppy parent to feel that they are unable to reach us at any point during their experience. As soon as we received your feedback, a team member quickly reached out to you, to learn more and answer any questions you may have. From our recent communication with you, we are thrilled to hear that your pup is doing great and is thriving in her new forever home! Our relationship just began, we will continue to be here for you whenever you need us throughout your puppy parent journey!
We absolutely love our puppy Winnie :). She is so beautiful and came super healthy and with no issues from the puppy spot. Thanks !!!!
Earle is a very friendly playful and lovable puppy. We love him very much.
puppy sport covered all my concerns as well as educated myself on questions I had to care for my beautiful Goldendoodle. She has brought so much joy to our family.
Found my dream pup and the service was phenomenal
Excellent company ! Finds quality breeders . Provides ample information & guidance when selecting a puppy . Their service is outstanding . I highly recommend PuppySpot !
Puppy spot was great
I was skeptical of trying to purchase our puppy online. However, every step of the way, PuppySpot was AMAZING! They were very professional, answered even on a Saturday morning, and very understanding, even after we called to change our puppy selection! The finance company made the payments for our puppy very affordable. All in all, we are very satisfied with the service. Our search, purchasing our puppy, to the final day of his arrival was seamless. PuppySpot answered any questions we had and were very professional throughout the entire process. I did read some negative reviews, however, my own personal experience was awesome. I would highly recommend PuppySpot for your furry new family member!
Judith - Thank you for trusting us to fetch your new best friend. Welcome to the PuppySpot family!
We purchased Ernie (Jack Russell Terrier) in late November but made arrangements to have the breeder keep him until our Christmas vacation in late December. PuppySpot kept us regularly informed and facilitated the meeting with the breeder. We are very happy with our new family addition. Thank you PuppySpot for doing a great job helping us locate a cute and loving puppy.
My family and I were looking at adding a puppy to our home. I came across Puppy Spot on the web and the representatives were very good at helping me with finding the right puppy for our family. The purchase process was very simple and easy to get through. Puppy Spot endured we were prepared for the arrival of our new puppy by providing tips and updates on the status of our puppy week to week. I recommend this agency if you want a easy process of getting a new puppy.
Our dog Lacey
Puppy is great! Only problem is he had a parasite upon well vet check after we got him home. Still waiting for meds to be filled since pharmacy had to make it for him on a weekend.
Anita - Thank you for trusting us to help you find your new best friend! We were sorry to hear that your pup was diagnosed with Giardia, a common and treatable puppyhood condition. As living breathing beings, as unfortunate as it is, puppies sometimes get sick which is why our service extends way beyond just the delivery of your puppy, and we have a dedicated health team to address any concerns our puppy parents may have. You were right to let us know as soon as you thought there was an issue and a member of our team was quick to reach out to learn more, see how we could help, and have been working closely with you since. PuppySpot is a community and we’ll continue to be here with you every step of the way.