I was very satisfied with the delivery from PuppySpot. They brought our puppy right to our door along with his vet paper work. We really love our new lab! He is so sweet and a very healthy boy! He is very friendly and active and loves his new family and home. He also gets along well with our other dog. I definitely recommend PuppySpot!
I liked working with puppy spot. He was a great experience, although my dog did arrive dirty with feces and urine he had messed his cage and it was terrible but overall puppy spot was a great communicator and company
Jennifer - While we are happy you had a positive experience with our team, we are sorry to hear how your puppy arrived. Travel can be scary for our little ones, which is why he may have had an accident on his way home. We're happy that Wally is now thriving with his new furever family!
All went exactly as said. Sammy arrived well and happy. Everyone I spoke to was friendly and co operative. It was a very good experience. Thank you for everything.
Puppyspot was very responsive until we got our puppy and I asked for reimbursement for medical expenses due to ear mites/yeast infection. I have not heard back from them in over a month even though I emailed twice. Puppyspot does not honor their guarantee! Also, I was told that our Yorkie was expected to be around 10 lbs fully grown, (by the Puppyspot Manager and the breeder) which is big by Yorkie standards, but we had a Yorkie before who was around 10 lbs and were okay with that. The puppy is now 6 1/2 months old and 18 lbs ... and he still has growing to do. Beware of Puppyspot and their false promises.
Mary - We were just as shocked and concerned as you to learn that your puppy was not feeling well shortly after he arrived since his mandated pre-travel nose-to-tail exam performed by a licensed veterinarian indicated he was 100% healthy at the time. Our team was quick to reach out to learn more about your situation and see how we could help. We offered to cover all of the associated vet bills on treating your puppy, and as promised have processed your refund. We will continue to be at your side throughout your puppy parent journey, so please do not hesitate to let us know if you need anything.
We were a little worried when we tried to arrange to pick up our puppy but we were told it was too late to change. $ was not the issue. She was delivered to us in a van with 20 other animals but seems to have faired well. She is happy, well adjusted and not at all affected by the experience. The driver was great and really seemed to care.
Talked with Toni, very helpful and knowledgeable. Mollie is a great puppy.
Bob Massachusets Professional--Reliable
Very responsive and timely with my questions. Ensured that our pup arrived safely and healthy.
This is our second puppy from PuppySpot. The experience was great, everyone was helpful and we could not be happier with our puppies! Highly recommend!
This is my second puppy from Puppyspot in the last 15 months. Both dogs were delivered as promised, are healthy and great additions to our family.
Great experience all the way around!
Great customer service!
We used PuppySpot because we were having trouble finding the dog we wanted. The selection was fantastic. However, the price was considerable. We had a few issues with extra fees which were satisfactorily resolved. We are delighted with our puppy, and the breeder was excellent, but we would have really appreciated being able to communicate with the breeder when making a decision. Overall, we are satisfied customers.
We Love the puppy! Thank you! She is so cute! Happiness and Joy is in our home!
I worked with Edwin who was fabulous. We found the little puppy we wanted and Edwin made everything work for us. He was diligent, friendly, thorough and courteous. It was a joy working with him. We picked up our puppy instead of having her delivered as we didn’t want to wait for her. I would definitely recommend using Puppy Spot to find your next furry family member!