PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 11,669 verified reviews

11,669 Reviews

  • 5 Stars
    8,963
  • 4 Stars
    1,406
  • 3 Stars
    556
  • 2 Stars
    287
  • 1 Star
    457
03/17/2017
Mary Jane R.
Texas | Breed: German Shepherd Dog

Positive experience all the way around.

This is the first time we have used an online method to get a dog. We were really, really worried we would get a puppy mill dog but after dealing with all the people at Puppy Spot, the professional communication, and meeting the breeder, we are very pleased with our darling. We chose to drive up and pick up our darling because we did not want her traumatized with airlines. She is adjusting to our home or maybe I should say training us well. I would strongly consider obtaining another pet from Puppy Spot based on our experience. They were available with extended hours, did what they said they would do and served as an intermediary between us and the Breeder. Dealing with the breeder was a positive experience as well. We did not find out until picking her up that her parents were Champions and the Breeder was well known in that part of the country. Excellent company. Had absolutely no problems and we love our darling.

03/17/2017
Sandra S.
California | Breed: Pomeranian

PuppySpot was awesome! From my first contact to the actual purchase of our...

PuppySpot was awesome! From my first contact to the actual purchase of our darling teacup Pomeranian everyone showed such professionalism. They answered all questions and if they didn't know they found out and got back to me promptly. Information was given thoroughly regarding flights, etc. PuppySpot had it all covered and I would definitely use them again and would recommend them highly.

PuppySpot Customer Advocate

Sandra - Thanks very much for the feedback. Your experience is what we strive for, and please remember that our relationship with you began, it did not end, when you found your puppy on PuppySpot. So, you should never hesitate to reach out to us if there is ever anything we can do to help you in your puppy journey.

03/17/2017
Robert R.
Michigan | Breed: German Shepherd Dog

Everyone that I spoke with was very helpful , The puppy is amazing and I wo...

Everyone that I spoke with was very helpful , The puppy is amazing and I would use Puppy Spot again

03/17/2017
Carlos L.
Washington | Breed: Pembroke Welsh Corgi

Excellent service by PuppySpot

We are in love with our puppy and PuppySpot made it possible!

PuppySpot Customer Advocate

Carlos, thanks very much for the feedback. Now, you know why we love what we do. Thanks also for sharing the great picture. We always love to see how our puppies are doing in their forever homes.

03/17/2017
Janet B.
California | Breed: Australian Shepherd

I needed my puppy shipped to me by air and they made it happen into a small...

I needed my puppy shipped to me by air and they made it happen into a small rural airport. I called several times to ask how that worked and they assured me that she would travel safely all the way. They called me to be sure everything would be good.

PuppySpot Customer Advocate

Thanks so much for the feedback, Janet. We really appreciate it. Our dedicated Travel Agents are great what they do, which is just one of the reasons we are able to ensure we find the right puppy for you regardless of where you or your breeder live.

03/16/2017
Ricky M.
Arizona | Breed: Jack Russell Terrier

The experience was very positive and I appreciate the high standard of care...

The experience was very positive and I appreciate the high standard of care that PuppySpot gives. Knowing the Breeders have requirements and expectations to meet puts my mind at ease, where I don't have to second guess about the future health of my new addition to my family. The most important part is our puppy's well being is priority for PuppySpot.

03/16/2017
Michele S.
California | Breed: Labrador Retriever

I am very pleased with my new puppy of three weeks. The company does the wo...

I am very pleased with my new puppy of three weeks. The company does the work for you by working with top breeders. Everyone is always friendly, knowledgeable and ready to answer questions. It was a wonderful experience.

03/16/2017
Stephen C.
California | Breed: Boston Terrier

Excellent service by PuppySpot

Very professional.

03/16/2017
Kevin E.
Alabama | Breed: Golden Retriever

great experience

we were well informed every step

03/16/2017
Andrew L.
California | Breed: Labrador Retriever

Excellent service by PuppySpot

Good customer service

03/16/2017
Laurie H.
Washington | Breed: Havanese

Love my new puppy - Oliver! Everything went smoothly! Sweetest puppy ever!...

Love my new puppy - Oliver! Everything went smoothly! Sweetest puppy ever!

PuppySpot Customer Advocate

Laurie - Thanks for reaching out with your feedback and we are glad Oliver is setting in so nicely. Remember, our relationship with you began, it did not end, when you found Oliver on PuppySpot, so you should never hesitate to reach out to our Customer Advocate team if there is ever anything we can do to be helpful.

03/16/2017
Ramon C.
Virginia | Breed: Boston Terrier

All the help we needed at a price we could live with !

Outstanding Service ! We Love Our Puppyspot Staff

03/16/2017
Sean M.
Pennsylvania | Breed: Havanese

Easy process - we love our new puppy!!

The entire process went very smoothly. We love our new puppy.

03/16/2017
Irene G.
Illinois | Breed: Yorkshire Terrier

Professional friendly staff, exceptional service

professional, friendly and helpful staff. Great product

03/15/2017
Debi M.
Delaware | Breed: Chihuahua

They kept me quite informed as we went thru the process of travel. They had...

They kept me quite informed as we went thru the process of travel. They had told me i was pre approved. What they didn't tell me that besides what the puppy cost, I'd be paying anothe 1.5 times more for the puppy. If i would have known that I would have not gotten puppy. Luckily. I had some savings. Rocco aka Stewart is a sweet boy. Mostly potty trained now to go outside

03/15/2017
Raymond A R.
New Jersey | Breed: Siberian Husky

We love our new puppy. Communication throughout the purchase was excellent....

We love our new puppy. Communication throughout the purchase was excellent. Customer service representatives were informative and helpful. The only issue from a five star review was on the bio of our puppy ( Sam now Kodi) was the father was listed at 75-80 lbs. when we received the papers the sire was listed by the breeder at 49 lbs.

03/15/2017
Linda Kay D.
Nebraska | Breed: Yorkshire Terrier

This is a fantastic place to buy a puppy. The first puppy I was looking for...

This is a fantastic place to buy a puppy. The first puppy I was looking for had a health issue and they called me and told me about it and said to pay that kind of money on a dog that isn't right would be crazy. I agreed so picked out another one and it was fantastic I love that pup the breeders really outdid there so when they were taking care of it . The staff went out of their way for me.

PuppySpot Customer Advocate

Linda, thanks for the note. As you experienced, we are committed to doing everything we can to ensure we place healthy puppies into happy homes. Thanks for sending us so many great pictures and please do not hesitate to reach out if there is ever anything else we can do to help.

03/15/2017
Angelina Marie B.
California | Breed: Boxer

We had a wonderful experience with our purchase from puppyspot! Our salesp...

We had a wonderful experience with our purchase from puppyspot! Our salesperson, Guy, was so kind, helpful, and informative throughout the whole process. Our boxer, Hudson, is such a beautiful dog. He has a great temperament and is a wonderful addition to our family. We will definitely refer our friends and family to puppyspot.

PuppySpot Customer Advocate

Thanks so much for sending us the feedback and picture of Hudson. We will absolutely let Guy know he provided the service we strive for. Also, remember that you are now a part of our special community, so you should feel free to reach out to us if there is ever anything we can do to be helpful.

03/15/2017
Deborah Q.
Illinois | Breed: Labradoodle

Excellent service by PuppySpot

Very professional, and responsive

03/14/2017
Edna Melina H.
California | Breed: Poodle

Unhealthy puppy

My puppy was extremely under weight. He was nothing but bones

PuppySpot Customer Advocate

Edna - We are very troubled to hear your puppy arrived weighing less than anticipated, as he underwent a mandated nose-to-tail health examination by a licensed veterinarian prior to traveling home, which did not indicate he was anything but an ideal, healthy weight. That said, you did the right thing by alerting us that there may be an issue and our health team has been quick to learn more and see how we can help. While we're confident we'll be able to resolve the issue at hand, you should never hesitate to reach out to our dedicated team of dog lovers if there's anything we can ever do to be helpful.