Our experience dealing with Puppy Spot was wonderful! We were very pleased with the service we were given and even more pleased with our new puppy, Elsa. She is very loving and sweet and we couldn't be any happier with our selection.
Very helpful staff. Asked if I knew how to care for a puppy and if I was ready to make a commitment required. I purchased a Westie through your service 11 yes ago and she has been a "Princess". So far the Havanese is melding into the household beautifully. The only thing I would change is if your staff would discuss the type of dog. Each breed has its pros and cons and where it fits. Some may look cute but don't work with children or might need ALOT of exercise.
I think everything was good except there was nothing telling us how much food to give our puppy. Also, I the amount of money we spent we could have been given a little more puppy food instead of just a small zip lock bag.
Puppyspot was professional, attentive to every detail and delivered a yellow lab perfect in every way. I am so pleasantly surprised.
I was not really ready to get a new dog until I pulled up puppyspot on my laptop well let me tell you as soon as I saw Cassandra I knew I just had to have her then I saw Crystal and she just had to come to me .Iam very please how professional your team is and how much you care about all the puppies.Iam very impressed how you deal with the breeders and buyers I have told many of my friends about puppyspot and even given out your address and phone number .Keep up the good work and Please tell Greg Liberman he has a great teamand he should be very proud of all of you working for him thank you again Patricia Brown
We received our puppy in a timely manner, he is well adjusted but came with some gastrointestinal parasites that we had to buy medications for.
Very professional and thorough. A business with INTEGRITY!
PuppySpot was okay - but we were shocked to find out the day before our pup arrived that he was being flown from Fresno, CA. We feel like we were led to believe he was being flown from Ft. Lauderdale, FL! The puppy is cute, but is so hyper (more than we have ever seen before) we are concerned of what we have gotten ourselves into. My husband is almost 72 and I'm 70.......so we're unsure if we did the right thing at this time in our lives. Hasn't turned out like we expected.
Martha - Thanks very much for taking the time to provide feedback on your experience. We're sorry for any misunderstanding surrounding the location of your puppy - PuppySpot values transparency and we would never intentionally mislead a customer. PuppySpot has relationships with vetted, responsible breeders across the country and†we coordinate your pup's travel home, whether that be near or far. We often use air travel, which is a very common and safe means for transportation. After speaking with you shortly after†receiving†your review, we're glad to have cleared up any miscommunication and are pleased to hear your puppy is adjusting well to his new home and will begin training classes soon! We are here for you as a resource any time, so please don't hesitate to reach out if we can be helpful in any way.
the people at puppy spot were attentive, always available, called back and followed thru when they said they would. answered dozens of questions on the phone and thru email. they were patient , and with the health issue we had with our pup they were instumental in assisting us with the breederm questions and answers , even calling a few days later to check up.
I felt that instructions were clear and that Terie worked extremely well with my dog. She is a great trainer and I would recommend her to anyone!
I WAS VERY SATISFIED WITH THE WAY THE PEOPLE AT PUPPY SPOT HANDLED THE PURCHASE OF MY NEW PUPPY.THEY WERE VERY LOVING, CARING AND PROFESSIONAL. I GIVE THEM THE HIGHEST RECOMMENDATION THAT COULD BE AWARDED. THANK YOU PUPPY SPOT.
Remy is a happy and health puppy. Thanks PuppySpot
My puppy is beautiful and so much fun. I was a little concerned when I picked him up from the airport as the crate was very cold and he was definitely cold. Other than that.....very pleased
The puppy was not at all as advertised and you already know this.
From the first phone call to the last it was a complete pleasure you have made my entire family happy again
Excellent!!! Constant communication from beginning till we pick up CharChi at the airport. Very helpful advice from now and through the next few months. We love our new little guy! Thank you so much for all your help in matching us up.