PuppySpot was a joy to work with and helped me find the newest love of our lives, our little Lady. We couldn't be happier with the process and the ease of working with all the staff.
I am so happy with my new toy poodle, I've had him to the vet multiple times always with a great assessment! He is happy and healthy, every time we are out people stop (even pulling over in their cars) to ask me about him and where I found him. I am only disappointed in the travel arrangements for delivering my puppy. He came from the Midwest to me in the South East, having to make connecting flights, totaling over 8 hours of travel time. He was only 8 weeks, and although the breeder believed he was old enough to leave his mother the long travel by himself was very, very stressful to him. I wish there were other options for travel, either keeping the puppy with the breeder longer, or arranging a human to fly with the puppy.
We found the employee we spoke with on the phone to be pleasant, informative and accommodating. He connected us with the breeder and processed our purchase in a timely manner. He showed us pictures of the parents. We have renamed our newfie "Otis." He is playful, adorable and growing nicely. I t has been an overall positive experience.
Puppyspot with everything we had expected very quick and conscientious service. We ended up with a new family member Sophie who is working out excellent. We thank you for all your help.
very pleased with the customer service and personal response from my first inquiry about my puppy. they informed me of issues I needed to be concerned with gave info on the dogs parents and registry was very pleased .would like to say he's adjusting very well . I now know we did the right thing buy choosing the poppy spot .the breeder was very helpful and professional thanks again craig / yvette
Anybody I spoke with on the phone was always so helpful and polite. I was so anxious about getting a puppy and they answered my questions (no matter how many times I asked). The puppy I received was just perfect and what we wanted.
They have great follow up and since you cannot actually see the dog, they provide info and videos....I thought it may be a crap shoot but my little puppy is all I hoped he would be and I didn't go through a puppy mill....Which was a big thing for me. David was awesome
I have to say my whole experience with puppy spot has been a wonderful. From looking and asking questions I was given lots of imformation and all my questions answered with superior customer service. Now my puppy OMG my daughter loves her we have some training to get through but extremely happy. Thank you so much to all the staff and breeder
Overall the process went very smoothly. We are very pleased with our puppy. She is exactly how she was described to us. The only disappointment was that we didn't receive a video of her in time for Christmas, and we were hoping to show our children that morning as we couldn't receive her by then. So far, she has been very healthy and happy!
Everyone at puppyspot was always helpful,kind,and very pleasant. I would recommend puppyspot to anyone. I would also like to thank them for helping me to find the perfect addition to our family. We absolutely love our german shepherd puppy,and are bonding well. THANK YOU BARB
PuppySpot provided a great selection of pups, and was helpful and responsive in the decision process. Our pup arrived healthy and ready to love. Recommendations: 1. Additional videos would have been helpful to assess the dog's temperament considering we couldn't meet her in person. 2. More info about the parent's health history would be helpful. 3. Additional breeder info and den conditions/photos would be helpful. 4. PuppySpot recommended a specific puppy food that did not match what the breeder shipped with the pup. There should be alignment on food between the breeder and company so the dog has a consistent diet.
PuppySpot made it really easy for me to find the puppy of my dreams! The website is detailed and simple to work and the customer support team is amazing. They were always very prompt with responses. Once I decided on a puppy, the process to bring my new Shiba Inu home was quick. They answered all my questions and kept in contact at all times. I am in NJ and "Buddy" (NOW GAMBIT) was coming home from Indiana. Due to a climate acclimation on his vet report, I got nervous when Gambit couldn't get on the flight to come home on the first delivery date. But they kept me reassured that Gambit will be coming home as soon as they get the paperwork corrected. I was very impressed with how close they stayed in contact with me; killing all doubt and worries I had about the situation. They did warn me that Gambit had Giardia (common in puppies) and that they would send medication with him. But by the time he got to me, he didn't have Giardia anymore! Aside from being scared on the flight over, he was very healthy and exactly how they described him. HE IS SO PERFECT! I could not be any happier & will definitely recommend PuppySpot to anyone looking for a new fur baby! I am so impressed with the whole company and will be using them again when Gambit needs a sibling later!
This was a wonderful experience, everything was thorough but still easy. Everyone was so knowledgeable and nice. My pekinese puppy is absolutely perfect. He s healthy, smart, and has a wonderful personality. I was wary in the beginning but the staff quickly took away any fears I had. I would recommend this service to everyone. I have found my best friend.
the attention and Contac's all through the whole presses
From the very beginning, I experienced nothing but the highest form of professionalism. I was kept up to speed throughout every step and was so surprised at how classy and , knowledgeable and easy to talk with were the employees. We love our pup. So much and he truly seems to feel at home.
It was a great experience. We love our new puppy, she is so sweet.
GREAT! Everyone was knowledgeable and friendly.
Very friendly and ask a veriety of questions to make sure puppy's are going to a good home....