I thought it was great they helped me with everything up till I get the puppy and even after I would tell everyone to come here
Wow! Great service, great people and we love our puppy. Tuck is healthy and fun, my 3 girls are in love. Couldnt have asked for a better experience.
Only concerned to answer questions until I paid. After payment highly negligent. Requests not taken into consideration
Meenakshi -† We're sorry to hear you have such a negative view of PuppySpot, as we strive to provide our customers with a personalized experience. From speaking with you during our customary communication shortly after your puppy arrived, we're happy to report she arrived healthy and is adjusting well to her new home. While our primary objective is to place healthy puppies in happy homes, our goal is to make sure you're happy, too, which is why shortly after receiving your review, a member of our dedicated Customer Advocate team reached out to learn more about your experience and see how we can do better in the future. Your relationship began, it did not end, when we placed one of our puppies in your home, so please don't hesitate to reach out if there's anything we can do to be helpful.
From begining to the end, PuppySpot's customer service was beyond excellent. They showed the highest level of care and concern for my family and my beautiful new puppy Jackson. They immediately called back when we left voice messages and they also called to check us after we our very happy and healthy Jackson arrived. Jackson is 10 weeks old now and we love him dearly. Thank you PuppySpot!
Outstanding experience! Highly recommend. The attached video is from one hour after I picked her up from the airport.
Wonderful experience from day one. To have so many choices without going from one place to another. To know instantly that the purchase was within my budget. Post deciding on Heidi, PuppySpot was there right up to the minute Heidi was in our arms. There always was an immediate response to any questions I had. kept me up to date all the way. And finally, my family and my multiple animals could not be happier. Thank you!
I had a good experience... costumer service was great and I love my puppy.
There was an issue with our puppy having a minor surgery but the team was very attentive before she shipped. Praying it remains a minor thing.
I was nervous about purchasing a puppy in this manner; however, after finding scam after scam from local ads, I decided to trust the reviews I read--I am sure glad I did! We love our puppy!! It helped to see pics of the parents and a video of him prior to purchasing. Everything went smoothly. PuppySpot stayed in touch with me throughout the process and checked up on us after receiving our puppy. If it wasn't for PuppySpot, I don't know how we would have found such a sweet puppy just like we were looking for!
Amazing company and great customer service! Would totally use them again.
Excellent organization. Everyone we came in contact was truly a professional. We are completely satisfied with our toy poodle.
The purchase went well, the shipping was a little problem. I was first told they couldn't ship to Aspen, because United was not pet friendly, and he would have to spend one night in a kennel, not arriving until the next day. This was unacceptable, and I let them know. Later, they called, and said he would be arriving in Aspen on Thursday, which I wanted in the first place. We love the Pup, and he is doing well Thanks Wyland
So happy with new puppy, he settling in nicely .
The entire experience from speaking to Andrew who told us to reserve Kira if she's the one, to organizing her Travel, to picking up our spotlessly clean puppy at the airport. Unbelievable! The follow up messages have been very helpful. As far as your breeder choice, it is obvious that Kira was in good hands. She is now, after two weeks, fully paper trained and sleeping on her own on our first floor. She loves to be groomed, and she is eating well having gained 3/4 of a pound in two weeks. Loves the vet, including her shot! Amazing little girl.
I had a very great experience through the whole process of purchasing and receiving our new puppy. The representatives were very friendly and knowledgeable.
Excellent company would highly recommend ! 5 star rating. Thank you!
The people I Dealt with were very professional And helpful. My family loves Amorete She is a sweet puppy and we love her. Thank you, Georgia *personal details removed by Feefo*
Everything was fine until after I got my puppy Sophia. I never received her papers and I am still waiting. I already paid for AKC registry but I need her registration number. I finally got a hold of your customer service and was told the breeder would send it to them in about a week. I paid a lot of money for her but now that she is here puppy spot and the breader have dropped the ball. She also had tape worms and my vet said this was from fleas. She had several types of worms and is still not finished with her medicine. The vet has been treating her since she got here. She came with worms but I had no idea she had them so bad it would take this long to get rid of them. She has to take one more dose of medicine now to be sure they are gone. Her papers should have come immediately after she arrived. I shouldn't of had to call to get them and it's been way over a month since she arrived. You got your money immediately but I am still waiting for you to follow through with what you had promished me. I am very disappointed!!!!!! Extremely disappointed in you, however Sophia is a doll. Please get this done. Respectfully, Nancy *personal details removed by Feefo*