It was the best experience with the unknown I've never dealt with them before and they made it easy!
I spoke with Jordan, a puppy concierge, a few times spanning many months about our desire to adopt a puppy. He exhibited a comprehensive knowledge about the puppies, discretely helped us narrow our focus on the type of dog that would suit our lifestyle and age, and had a ton of patience, to boot! From a wide selection available, we were able to pinpoint the exact puppy meeting our needs and that came in under the price we were expecting to pay. The next chapter was working with the travel department to assure we would get our puppy to our home safely. The staff was superb and demonstrated the care for our puppy from the breeder to our home. The final chapter was the follow-through, not only to make sure we had the proper coaching to help our puppy adapt to our care, but also to assure that she would grow up to be a healthy and happy dog. All in all, a fantastic journey and a great value!
It was a great experience and they answered my questions and kept me up to date on my puppy arrival and about his parents. I would certainly buy again from you guys.
exelent service they answered any questions I had
This is Bette, not Don. I thought buying a puppy from Puppy Spot, never having heard of it, was very scary. I do not order off the internet. The next morning, Sunday, I received an e-mail from the CEO of the company. Felt much better. Tuesday, another e-mail giving me her ID number, airbill number, flight number and the time she would be arriving on United Airlines. Really felt much better !!! Went to the #8 baggage office, girls there were very helpful. Had puppy in my hands probably within 15 minutes after arriving at the airport. Yes, I would recommend Puppy Spot to a friend. Both my husband and have been very pleased with the folks we had spoken with about our little girl arriving here. And a couple of days later, a man called and we had a nice conversation about Baylee! So glad we bought her.
Very positive experience. Spoke to a couple different customer reps and both answered all my questions. I was a little hesitant to buy our little puppy without seeing him and meeting him and the breeder in person, but honestly, everything that Leandra said was 100% spot on , and she was really good at giving us so much information that it made us 100% comfortable in making our decision. Our puppy was flown to us from MO to OH and arrived on the day we agreed upon , safe and sound, clean and so happy!! We would definitely use puppy spot again if we were to buy another puppy.
Great experience and wonderful puppy!!
Due to a family member illness we had to change the flight a couple times. Puppy spot did a great job of keeping me up to date on when the puppy would be ready to ship. He is doing great and growing very fast. Thanks
Very happy with the selection of golden retriever puppy. Also, good communication between puppy spot and my self. I rreferred my sister to puppy spot and she also selected and bought puppy. Good job!!
Everyone was very helpful with the purchase of m puppy and making sure all my questions and concerns were answered.
GREAT EXPERIENCE! ! WONDERFUL CUSTOMER SERVICE !!VERY PROFESSIONAL! ! WE LOVE OUR PUP..WORTH EVERY PENNY WE PAID FOR HER!
Great all around experience. Everyone was so helpful, and we got a great puppy.
Excellent choice for my Golden Retriever
Still waiting to hear what food to give my new puppy. We were told one brand by email and the sample that was sent with him was a different brand. We spoke to Roxanne about this issue and she said she'd get back to us but hasn't. Our poor puppy is not taking it well. I don't want to keep changing his food in hoping one brand will finally be the answer. Please get back to us.