NEVER DEALT WITH AN ONLINE ANIMAL TRADER BEFORE BUT THEY WERE VERY HELPFUL AND KNOWLEDGEABLE
Responsive; helpful; considerate
My beautiful new puppy arrived healthy and happy. Very good customer service, lots of communication and advice from all of the representatives at Puppyspot. I was worried about travel arrangements but everything went exactly as planned. Couldn't be happier.
Honest, knowledgeable & caring staff I ever had the pleasure of working with. Exceeded my expectations.
The people are very friendly the service was impeccable a customer service was fantastic
what a great experience. and then the follow up is wonderful. they truly care/
Delivery was convenient and Puppy is precious
Reps on phone very informative, cooperative and upbeat with lots of personality. The reps at Delta cargo were rude and surely
Communication and help was great!!
Super friendly and great staff
Very friendly and helpful. I was kept informed throughout the whole process.
Friendly and helpful
Quick curtious service
very good services great pupply i love him he loves me vey happy
This was a great experience! Honest service and very well organized. I highly recommend it. Thanks for my puppy red poodle.
They were wonderful from the moment I contacted them to the moment I picked her up.
I thought the delivery was when you said it would be. He came in very good shape , a little damp but whatcan you expect from a puppy that traveled so far and a new experience for him. i just l;ove him and he is my shadow so I am sure he loves me. He loves to be held and puts up with being brushed. lol
Everyone I spoke to was extremely friendly and professional. Any question I had, they either knew the answer or got back the same day with the answer. Because it turned out that my puppy Rose, had a small medical issue, they were on the phone to talk to me about it before we went any further with the process. Turns out it was not a deal breaker. I appreciated the flow of information from them to me very much.
Awesome phone support throughout. My concern is with the breeder, who sent Quincy with major yeast infections in both ears. And even though he was 16 weeks old, no effort at all had been made to leash train or potty train him. We are having a tough time getting him to go for walks or to differentiate between going outside and going in the house. The breeder said she was so very busy she didn't have time to do anything with him. I think he spent a lot of time in the crate. If you don't have time for your dogs you have too many. PuppySpot was great, but I have to hold them responsible for the breedersthey use. On a bright note, we adore Quincy and we are so glad to have him in our family. He is affectionate and not afraid of anything.