PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,174 verified reviews

13,174 Reviews

  • 5 Stars
    10,126
  • 4 Stars
    1,585
  • 3 Stars
    622
  • 2 Stars
    329
  • 1 Stars
    512
01/11/2017
Russell P.
Massachusetts | Breed: Border Collie

Suzie is a great dog and lot of energy but quite destructive and instructio...

Suzie is a great dog and lot of energy but quite destructive and instructions on how to train the dog to be calmer.

01/11/2017
Jamie S.
Maine | Breed: Pomeranian

Get service. Destiny answered every question quickly and accurately. Fast s...

Get service. Destiny answered every question quickly and accurately. Fast service, got the puppy before Christmas when I paid for him not even a week before.

01/11/2017
Robert A K.
New Jersey | Breed: Yorkshire Terrier

Very good!!

We thought that the entire experience was very good. Your follow-up was right on point and we love our little pooch. Thanks for everything.

01/11/2017
Becky C.
Washington | Breed: French Bulldog

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l was so happy with Puppy Spot I am now recommending friends.

01/11/2017
David N.
New York | Breed: Boston Terrier

We love our Orie and our happy we found Puppyspot!

The service was excellent! The customer service was caring, very efficient and comforting. Great follow up and always there to help when I needed it. I would recommend to anyone! We love our Orie formally known as Emma??

01/11/2017
Michele K.
Massachusetts | Breed: Labradoodle

Excellent!

Service was just excellent with updates concerning food, travel, pet health, vet visits etc. PuppySpot provided seamless travel arrangements and were available by telephone and email for any questions, details, communications with the breeder, schedule changes and any other questions I had

01/10/2017
Ray d.
Pennsylvania | Breed: Bulldog

Excellent service by PuppySpot

Wonderfull to deal with

01/09/2017
Katherine S.
Colorado | Breed: Goldendoodle

We were looking for a very specific puppy to surprise our children with on ...

We were looking for a very specific puppy to surprise our children with on Christmas Morning. We looked through every goldendoodle breeder in our home state to find one that was 8-10 weeks old on Christmas Day. .. to no avail... I found Puppyspot and was immediately impressed. We found a puppy that could be shipped to us on December 23rd, perfect timing. The surprise went off without a hitch, we couldn't have done it without the help of several GREAT people at Puppyspot. We got positive emails from the

01/09/2017
Alfred D.
Delaware | Breed: Great Dane

Good service by PuppySpot

Very thorough and friendly service.

01/09/2017
Tracy H.
Massachusetts | Breed: Havanese

LOVE my Havanese, Judah!!!!

Dwayne, the rep from PuppySpot, was excellent to work with from initial contact to final purchase. I was not happy with the travel department. Their initial email came thru in regular in-box, follow-up email came to junk mail. This was unfortunate as I was unaware there was a change in arrival date for my puppy.

01/09/2017
Tyler S.
Minnesota | Breed: Golden Retriever

Good! It was my first experience with purchasing a puppy on the internet an...

Good! It was my first experience with purchasing a puppy on the internet and puppy spot made it quick and easy! We love our puppy Kevin

01/09/2017
Perry W.
California | Breed: Jack Russell Terrier

Excellent service by PuppySpot

Every thing worked out very well!

01/09/2017
Kathy B.
New York | Breed: Goldendoodle

Perfect in every way!

It was a perfect experience from start to finish. PuppySpot handled everything in a prompt efficient manner. We are so pleased with our new pup, Gemma, (was Quinella). Just wish I knew where her littermates went so that we could keep in touch!

01/09/2017
Jim S.
California | Breed: Goldendoodle

Working on problems, Corona, California

The Breeder Did not send a healthy Puppy (Worms) and did not send all the dog papers promised. I will change this rating when and if I get the requested paperwork. The Puppy required two trips to the vet to make it well. The puppy is adorable.

PuppySpot Customer Advocate

Jim - We appreciate you taking the time to provide feedback about your experience. Like all PuppySpot puppies, your puppy underwent two mandated nose-to-tail exams by two separate licensed veterinarians (the breeder's before the puppy flew to you and yours after your puppy arrived). Neither exam indicated your puppy was anything but healthy, so we were surprised to hear your puppy had been diagnosed with worms two weeks after arriving home. That said, you did the right thing by notifying us and our Health team was quick to jump in to see how we could help. And, while you decided to forego the additional help, we're very glad to hear your puppy is feeling better. After speaking with you shortly after receiving your feedback, we understand you had some additional questions about your puppy's registration and that our Customer Advocate team has addressed those as well. As you have experienced, we are about much more than just helping find you a puppy, we are a dog loving community that's always here to help. So, please do not ever hesitate to reach out to us if there is anything else we can do to be helpful.

01/09/2017
Sharon G.
Maryland | Breed: Shiba Inu

I found the whole PuppySpot experience to be exceptionally organized and ea...

I found the whole PuppySpot experience to be exceptionally organized and easy! My puppy has settled in very well and has already learned many tricks and behaviors in the 2 weeks I've had him.I

01/09/2017
Morgan M.
Rhode Island | Breed: Shorkie

We love our new fur baby!

Such a pleasure working with PuppySpot! They were always keeping me up to date with phone calls and emails through the entire process. It got a little confusing as my puppy's scheduled arrival continued to change, but the process was pretty smooth! My puppy is wonderful, loving, beautiful and we are so happy to have him!!

01/09/2017
Jeanne C.
Oklahoma | Breed: Boston Terrier

I was disappointed to be unable to go see the puppies before I chose one. G...

I was disappointed to be unable to go see the puppies before I chose one. Good phone and email contact though.

01/09/2017
William B.
Ohio | Breed: Havanese

Great customer service and excellent follow up on our baby.

Great support and very kind, personable people. We really appreciated the concern and follow up for our new family member. Oakley, now named Annie Oakley, is doing great! She's very sweet and has adopted us quickly. Thank you so much!

01/09/2017
Michael Z.
Florida |

Everything was great up to the travel arrangements. Things were not so good...

Everything was great up to the travel arrangements. Things were not so good after that.

01/09/2017
Leonhard B.
Maine | Breed: Beagle

Excellent service by PuppySpot

They kept me informed and delivered my healthy puppy for Christmas.