PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,016 verified reviews

13,016 Reviews

  • 5 Stars
    10,029
  • 4 Stars
    1,566
  • 3 Stars
    599
  • 2 Stars
    321
  • 1 Star
    501
12/07/2016
Maurice R.
Florida |

THANKS FOR MY BEAGLE MAX (JAXSON)

Service was great! Everything was given as said. All my questions were always asked. The texting feature is awesome

12/07/2016
Susan H G.
Virginia | Breed: Labrador Retriever

Love everything about our experience!

Our experience was fantastic! Our contact at Puppy Spot responded to our request in a timely fashion, answered all of our questions, coordinated a conversation between myself and the breeder, and facilitated a happy exchange. We are completely smitten with our adorable, sweet, new puppy!

12/07/2016
Gerald E.
Illinois | Breed: Shih Tzu

Always felt in the loop. We were kept up to date on all aspects.

Very professional service and staff.

12/07/2016
Stefanie S.
California | Breed: Boston Terrier

You guys are awesome. The process was super easy. Our puppy is super adora...

You guys are awesome. The process was super easy. Our puppy is super adorable. I would totally do it again.

12/06/2016
Gail B.
Texas | Breed: Beagle

All was excellent until we got home with the puppy and noted a caugh and ra

All was excellent until we got home with the puppy and noted a caugh and rattle in her lungs. She also had some missing /broken coat on her back. The vet we saw within 24 hours of arrival also noted these conditions at evaluation and noted such on your forms. The vet here has also treated her twice for wormy belly. On the plus side, she has been with us for two weeks, has gained a pound and acclimating very well. She is a real cutie with a major personality.

12/06/2016
Timothy F.
West Virginia | Breed: Boxer

Excellent service by PuppySpot

She very clean puppy and had good smell to her.very healthy.

12/06/2016
Maria De Lourdes T.
Ontario | Breed: Bulldog

Friendly staff. Easy to select and buy. Will be great to provide better pho...

Friendly staff. Easy to select and buy. Will be great to provide better photos and v�deos. As well information of the breed and parents.

12/06/2016
Debra E.
Georgia | Breed: Shih Tzu

The company itself always keep in contact

Quake the Shiz Tzu is the puppy I purchased I love him he's a bundle of joy and he had a face only a Mother could love lol

12/06/2016
Steve J.
Mississippi | Breed: Poodle

Our puppy, "Trump," is a dream. We love him!

We were concerned with buying online, not knowing if we were truly getting our puppy from the picture. Also concerned with not being able to speak directly to the breeder. After some concerns, and threats to cancel transaction, we were able to speak to the breeder and our fears were put to rest. The only complaint, this should have been in place from the beginning.

12/06/2016
Dana J.
Missouri | Breed: Maltese

Wonderful experience!

Had a wonderful experience...Puppyspot personnel were outstanding...personable, helpful, courteous, and professional. Our breeder delivered a beautiful pup which was an excellent representative of the Maltese line. We would highly recommend Puppyspot, based on our experience and results! Thank you!!

12/06/2016
Raymond V.
New Jersey | Breed: Boxer

Very professional and love the puppy!

Very professional and easy to deal with.

12/06/2016
Richard U.
California | Breed: Miniature Schnauzer

From start to finish it was all great. Our new puppy filled a unexpected vo...

From start to finish it was all great. Our new puppy filled a unexpected void that had come up, and we are having a great time with her. You did every thing right and we thank you Dick and janice

12/05/2016
Sam G.
New Mexico | Breed: Golden Retriever

Excellent service by PuppySpot

Great service. Too many sales pitches.

12/05/2016
Steven S.
Texas | Breed: Maltipoo

Easy purchase and helpful staff

Web site worked fine. Support staff was helpful and responsive. We received weekly photos of our maltipoo. Our puppy arrived healthy and on-time.

12/05/2016
Craig M.
Nevada | Breed: German Shepherd Dog

Professional. Even when u all screwed up and I lost my first choice. Ended ...

Professional. Even when u all screwed up and I lost my first choice. Ended up ok

12/05/2016
Olga B.
Florida | Breed: Poodle

Everything went smoothly and our puppy is in great health. We are very ha...

Everything went smoothly and our puppy is in great health. We are very happy.

12/05/2016
Robert E H.
North Carolina | Breed: Labrador Retriever

Poor service by PuppySpot

Yellow Lab ... Elliott. Haven't recieved warranty...please send!

PuppySpot Customer Advocate

Robert - Rest assured, you have your guarantee. Our process is very simple and transparent. At the end of our mandated health protocol, the guarantee is automatically triggered without you having to do anything else. And, we will be happy to resend the terms of the guarantee that were also a part of the original agreement with us. Please do not hesitate to reach out to us with any other questions.

12/05/2016
Fausto M.
New York | Breed: Goldendoodle

Quick, straightforward, and a great pooch!

The process was very straightforward and efficient, the team was helpful in both selection and execution/logistics...and while only 12 weeks old, the puppy is perfection. What more can you ask for?

12/05/2016
Kelly M.
Connecticut | Breed: Labrador Retriever

Everyone was so nice and quick to answer any questions that I had. The bre...

Everyone was so nice and quick to answer any questions that I had. The breeder that they worked with for our puppy is very caring and reputable. That was very important to us in choosing our dog. We received a happy and healthy little boy puppy and couldn't be more thrilled with him!

12/05/2016
Angela H.
North Carolina | Breed: Morkie

I love my Morkie puppy and with PuppySpot the whole process was very easy! ...

I love my Morkie puppy and with PuppySpot the whole process was very easy! I really like how often they communicated with me from the time I bought her until she arrived and even after.