PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,016 verified reviews

13,016 Reviews

  • 5 Stars
    10,029
  • 4 Stars
    1,566
  • 3 Stars
    599
  • 2 Stars
    321
  • 1 Star
    501
12/05/2016
Edward L.
Colorado | Breed: Cocker Spaniel

other than a few commo glitches everything was wonderful. my new puppy, Ann...

other than a few commo glitches everything was wonderful. my new puppy, Anne is getting along well and seems to be thriving. eating well and playing hard and being a joy to me. thanks puppy spot

12/05/2016
Manny E.
Texas | Breed: Cocker Spaniel

ALMOST PERFECT!

It's actually VERY GOOD service. The only issue I have is that sometimes - pre-purchase, a buyer wants to KNOW THE DISPOSITION of the puppies. Some a buyer doesn't want the ultra-yappy APLHA, or the Scared at everything OMEGA puppy. There needs to be a channel by which prospective buyers can talk to the breeders ask them for their honest opinion on the puppies behaviors. *Of course, the breeders need to be ethical and honest in their responses to the prospective buyers. My puppy - a Parti B/W American Cocker Spaniel is a pistol! yet there weren't any comments about her "place" or rank in her litter. Make it a number scale:One being the dominant one, lower numbers being the most timid. Example: "Male dog is rated a 1/5"; or "She is a 4/5".

12/05/2016
Jenette M.
Missouri | Breed: Poodle

PUPPY IS GREAT!! THE WHOLE PROCESS WAS SMOOTH AND WE ARE DELIGHTED WITH RES...

PUPPY IS GREAT!! THE WHOLE PROCESS WAS SMOOTH AND WE ARE DELIGHTED WITH RESULTS.

12/05/2016
Nan Cuzzolina C.
California | Breed: Poodle

Excellent service and support. All questions were answered and everyone wa...

Excellent service and support. All questions were answered and everyone was so kind and helpful. Thanksyou

12/05/2016
Adriana C.
New Jersey | Breed: Labradoodle

fantastic

it was a great experience! they were easy to deal with and they cared a lot about their puppies. I stil keep in touch and send loads of pictures, it's almost like an extended family. They helped me get my perfect baby/companion!

12/05/2016
Eva O.
Illinois | Breed: Siberian Husky

Customer service was very helpful. I was always informed of each process

Awesome place to buy a puppy

12/04/2016
Charlie J H.
New York | Breed: Morkie

Our contact was Jordan he was extremely helpful. The whole experience was ...

Our contact was Jordan he was extremely helpful. The whole experience was seamless. The whole staff was Welcoming, very courteous and informative.

12/04/2016
Robert W.
Minnesota | Breed: Bulldog

Excellent, professional, considerate

Staff was very attentive and efficient. Arrangements were well planned and executed. Communications were clear and informative. Received my puppy quickly and safely. The entire process was far easier than I anticipated.

12/04/2016
Robert K.
Oregon | Breed: Havanese

Excellent service and puppy care

Our puppy counselor was excellent, very responsive, very helpful. Transporting our puppy across the country was simple and easy. Our puppy arrived safe and sound and in very good health. We are very pleased.

12/03/2016
Steven H.
Maryland | Breed: Cockapoo

We're happy to have him!

I'm very happy with our new addition. He's happy, an striving. There was one slight hiccup with customer service. When one of the puppies in his litter came down with a little virus. We could've had better communication with keeping us updated. Other than that we are thrilled to have him an love him a lot!

12/03/2016
Jill L.

Excellent service by PuppySpot

Felt like we mattered! We were cared for!

12/03/2016
Jacqueline V.
Pennsylvania | Breed: Rottweiler

Fell in love with my rock soon as I seen him I knew I just had to have him ...

Fell in love with my rock soon as I seen him I knew I just had to have him he got to me on time and all but I was saddened to find out at his first vet check that he had fleas and not only that had ear mites too which in his checkup before getting to me said he was in great condition n ready to go upset because I was lied to but happy that I could help my baby feel better

PuppySpot Customer Advocate

Jacqueline - Thanks very much for your feedback. PuppySpot is founded on the belief that owners deserve to experience trust, confidence and transparency when searching for their new companions and we would not - and did not - not lie to you at any point during your experience with us. Given your puppy's pre-flight nose-to-tail health exam administered by an independent licensed veterinarian indicated neither of the issues you described, we were just as surprised and concerned as you were to find that your puppy had flea and ear mite issues shortly after arriving to you. That said, you did the absolute right thing by contacting us immediately. As soon as we heard from you, our internal Health team quickly jumped in to see how we could help. Above and beyond ensuring your puppy's health concerns are being taken care of, we have also been in contact with the veterinarian who gave the original examination and the puppy's breeder. Most importantly, we are very happy to hear that your puppy is doing well and we are committed to continuing to stay in close contact with you to ensure the situation is resolved to your and your puppy's satisfaction.

12/02/2016
Karen B.
California | Breed: Labradoodle

Very Sstisfied!!

Puppy Spot made finding and adopting my sweet pup so easy! I was able to get to know the breeder, too.

12/02/2016
Kimber Lee H.
Michigan | Breed: Maltese

great

was wonderfull

12/02/2016
Caresse M.
Washington | Breed: Golden Retriever

Great communication, Service, and of course PUPPIES!

5 star service from the entire Puppy Spot team! We love our new fur baby!

12/02/2016
Tasha W.
California | Breed: Yorkshire Terrier

Good service by PuppySpot

We love our new puppy she is a great addition to the family community.

12/02/2016
Jacqueline W.
Florida | Breed: Shiba Inu

My puppy was sent to me on the day promised and he is exactly what I wanted

Fantastic

12/02/2016
Donna Rae S.
Florida | Breed: Boston Terrier

Perfect

Absolutely perfect.Everything went as planned. My boy is fabulous!

12/02/2016
Bula S.
Pennsylvania | Breed: Doberman Pinscher

good experience

everyone was helpful in making all the arrangements to get my puppy to me in good health and to make things as easy as possible. I am really pleased with him and am glad I decided tp get him. Thank you so much for your help.

12/02/2016
Coty C.
Indiana | Breed: German Shepherd Dog

Excellent service by PuppySpot

simply wonderful