PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,327 verified reviews

13,327 Reviews

  • 5 Stars
    10,260
  • 4 Stars
    1,603
  • 3 Stars
    623
  • 2 Stars
    329
  • 1 Stars
    512
01/09/2017
Walter R.
California | Breed: Labrador Retriever

The dog came with giardia which we are dealing with. We love the dog and ap...

The dog came with giardia which we are dealing with. We love the dog and appreciate the service you provided And we were a bit surprise that we received advertisement with her picture AFTER we had purchased.

01/09/2017
Jane M.
North Carolina | Breed: Shichon

Love my puppy. She arrived in excellent health. Very happy and I would re...

Love my puppy. She arrived in excellent health. Very happy and I would recommend your website.

01/09/2017
Karen X.
New York | Breed: German Shepherd Dog

Great service, good quality puppy, smart and beautiful, comes with bloodlin...

Great service, good quality puppy, smart and beautiful, comes with bloodline chart and vet certificate, easy to manage adding a new member to the family. I'm very happy.

01/08/2017
Monica M.
Maryland | Breed: Shih Tzu

Excellent service by PuppySpot

Fantastic

01/08/2017
Doreen M.
New Jersey | Breed: Pug

We got a pug for Christmas! Everything went wonderfully! She is a great p...

We got a pug for Christmas! Everything went wonderfully! She is a great pup with the cutest personality ever! Checked out great at the vet and is bringing so much joy! The puppyspot was wonderful and I highly recommend their services

01/08/2017
Matthew M.
Florida | Breed: Golden Retriever

Awesome Experience

This could not have been a better experience! I highly recommend!

01/08/2017
Daniel A.
Florida | Breed: Boxer

We are very happy with Lillie, our new baby boxer.

Bottom line: the puppy is an adorable little monster, and of course everybody adores her. She is beautiful, very smart and growing rapidly. She has already conquered the entire family and knows her home perfectly.

01/08/2017
Vanessa C.
California | Breed: Labradoodle

A++ quality puppies and service

I will defenetely use again! My pupoy is great

01/08/2017
Lesley V.

Excellent company. They were so very helpful through entire process!

Excellent service. I was concerned in the beginning because I had never heard about puppy spot. The process was super easy and everyone was so helpful. We are in love with our new perfect little puppy. I will always use puppy spot to help us find our new family members.

01/08/2017
Myles L.
Arizona | Breed: Shiba Inu

Exceeded my expectations! A totally great experience from beginning to end ...

Exceeded my expectations! A totally great experience from beginning to end and it still hasn't ended!!!!

01/08/2017
Kathy G. K.
Pennsylvania | Breed: Boston Terrier

They were very good to work with.....Informative, helpful and not pushy. A...

They were very good to work with.....Informative, helpful and not pushy. And when I received my puppy, she was bright eyed and healthy. The vet says she is perfect!! and I am in LOVE!!

01/08/2017
Ruth B.
Georgia | Breed: Coton de Tulear

Very good

Communication between parties was great

01/08/2017
Danielle B.
New York | Breed: Yorkshire Terrier

He's just perfect

They were absolutely amazing fro The beginning up until the very end just one thing bothered me when my husband picked the dog at the airport they did not ask to see id and that bothered me a littlr

01/08/2017
Lindsay B.
Massachusetts | Breed: Chihuahua

I had a great experience with puppy spot! They made it so easy and walked y...

I had a great experience with puppy spot! They made it so easy and walked you through the process step by step. They kept me informed and sent new pictures as my puppy was getting old enough to come home! I would definitely go through puppy spot again for our next pooch! I have already told friends and family!

01/08/2017
Laine H.
Nevada | Breed: Yorkshire Terrier

Your sales rep was awsome. Your follow up team leaves much to be desired!!!...

Your sales rep was awsome. Your follow up team leaves much to be desired!!!

PuppySpot Customer Advocate

Laine - Thanks for your review. First and foremost, we were happy to hear from the follow-up call we placed as soon as your puppy arrived home that your puppy arrived happy and healthy. Secondly, we rely on valuable feedback like yours to continue to provide a high level of service to all of our customers. To that end, a member of our Customer Advocate team will reach out to you to make sure we can better understand where we fell short in your experience since your relationship with us began, it did not end, when we matched you with your puppy, and we are here to support you throughout your puppy parent journey.

01/08/2017
Eleanor P H.
Texas | Breed: Golden Retriever

Excellent customer service! I worked with Jenna and she was great! She fo...

Excellent customer service! I worked with Jenna and she was great! She followed through in all her promises! Couldn't be more satisfied!

01/08/2017
Damaris D.
California | Breed: Goldendoodle

Good service by PuppySpot

Very nice rep on the phone and follow up after I purchased the puppy.

01/08/2017
Kelly V.
Indiana | Breed: Goldendoodle

Counselor was so patient and helpful in our selecting the puppy. The custo...

Counselor was so patient and helpful in our selecting the puppy. The customer service manager assured us about the breeder and any concerns we had. Our puppy is perfect! Thank you!

01/08/2017
Mary B.
California | Breed: Shih Tzu

I got my baby and I love her and you guys made it all possible with profess...

I got my baby and I love her and you guys made it all possible with professionalism, and great customer service.

01/08/2017
Richard J. N.
Georgia | Breed: Shichon

Puppy Spots people are awesome this is the 3rd puppy I have got from them a...

Puppy Spots people are awesome this is the 3rd puppy I have got from them and will get another when needed They are very helpful