PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,400 verified reviews

13,400 Reviews

  • 5 Stars
    10,327
  • 4 Stars
    1,608
  • 3 Stars
    623
  • 2 Stars
    329
  • 1 Stars
    513
01/09/2017
Sharon G.
Maryland | Breed: Shiba Inu

I found the whole PuppySpot experience to be exceptionally organized and ea...

I found the whole PuppySpot experience to be exceptionally organized and easy! My puppy has settled in very well and has already learned many tricks and behaviors in the 2 weeks I've had him.I

01/09/2017
Morgan M.
Rhode Island | Breed: Shorkie

We love our new fur baby!

Such a pleasure working with PuppySpot! They were always keeping me up to date with phone calls and emails through the entire process. It got a little confusing as my puppy's scheduled arrival continued to change, but the process was pretty smooth! My puppy is wonderful, loving, beautiful and we are so happy to have him!!

01/09/2017
Jeanne C.
Oklahoma | Breed: Boston Terrier

I was disappointed to be unable to go see the puppies before I chose one. G...

I was disappointed to be unable to go see the puppies before I chose one. Good phone and email contact though.

01/09/2017
William B.
Ohio | Breed: Havanese

Great customer service and excellent follow up on our baby.

Great support and very kind, personable people. We really appreciated the concern and follow up for our new family member. Oakley, now named Annie Oakley, is doing great! She's very sweet and has adopted us quickly. Thank you so much!

01/09/2017
Michael Z.
Florida |

Everything was great up to the travel arrangements. Things were not so good...

Everything was great up to the travel arrangements. Things were not so good after that.

01/09/2017
Leonhard B.
Maine | Breed: Beagle

Excellent service by PuppySpot

They kept me informed and delivered my healthy puppy for Christmas.

01/09/2017
Alvin O.
Texas | Breed: Goldendoodle

Excellent service by PuppySpot

everything went well

01/09/2017
Susan S.
Nevada | Breed: Yorkshire Terrier

Working with Puppy Spot was a wonderful experience. Gazetta and Tony were G...

Working with Puppy Spot was a wonderful experience. Gazetta and Tony were GREAT! Please thank them again for me!

01/09/2017
Dale H.
Arizona | Breed: German Shepherd Dog

Excellent service by PuppySpot

very helpfull, very nice to me, thank you

01/09/2017
Brenda F.
Texas | Breed: Morkie

It seems when I asked why the price went up when I summited so I was told

When I got the puppy she was in her carrier which smelled like pee.. I was told she would be traveling with 2 people to take care of her. The paperwork taped to the carrier show the last time she had been attended to was 11:00 that morning just before the flight left. I was also told that she would have a chip. When I took her to the vet he said no chip.

PuppySpot Customer Advocate

Brenda - Thank you for posting your review. We are further researching it and will reach out to you directly, but wanted to let you know your puppy traveled via United Airlines' industry-leading PetSafe travel program, which provides temperature- and pressure-controlled travel to all of their live animals. Your puppy was checked by a PetSafe team member during her layover in Chicago and was provided with fresh water at that time, which may explain her accident in her crate. The reason we know so much about the travel process is because the care, health and safety of our puppies are our primary concern and we know traveling can be scary for first timers, whether they have two legs or four. Most importantly, we're very happy to hear your puppy arrived safely and is adjusting well to her new home. In terms of the microchip, a Customer Advocate supervisor has reached out to you and will continue to work with you to resolve that issue as soon as possible. When you find a puppy at PuppySpot, you are doing more than buying a puppy, you are joining our community. So, please keep in mind that our Customer Advocate team is here and committed to providing you exceptional service not only now, but in the future, so please do not hesitate to reach out to us directly should you have any other questions.

01/09/2017
Flavio M.
Maryland | Breed: German Shepherd Dog

We are very happy with Puppy Spot's Service.

Excellent customer service! Professionalism. And great satisfaction from our part.

01/09/2017
Thomas H.
California | Breed: Beagle

Jessica and her believable approach and courtesy sold the dog.

every correspondence and communication and expected delivery of purchase and pet was beyond top notch marketing approach, courtesy, competence, I haven't been more impressed of a broker of any kind in years. Jessica in Utah sold the dog "oliver", via her competence and warmth.

01/09/2017
David A. P.
New York | Breed: Dachshund

All my questiones were answered and everything went as smooth as could be. ...

All my questiones were answered and everything went as smooth as could be. Zoe is an amazing puppy. Thank you so much!

01/09/2017
Walter R.
California | Breed: Labrador Retriever

The dog came with giardia which we are dealing with. We love the dog and ap...

The dog came with giardia which we are dealing with. We love the dog and appreciate the service you provided And we were a bit surprise that we received advertisement with her picture AFTER we had purchased.

01/09/2017
Jane M.
North Carolina | Breed: Shichon

Love my puppy. She arrived in excellent health. Very happy and I would re...

Love my puppy. She arrived in excellent health. Very happy and I would recommend your website.

01/09/2017
Karen X.
New York | Breed: German Shepherd Dog

Great service, good quality puppy, smart and beautiful, comes with bloodlin...

Great service, good quality puppy, smart and beautiful, comes with bloodline chart and vet certificate, easy to manage adding a new member to the family. I'm very happy.

01/08/2017
Monica M.
Maryland | Breed: Shih Tzu

Excellent service by PuppySpot

Fantastic

01/08/2017
Doreen M.
New Jersey | Breed: Pug

We got a pug for Christmas! Everything went wonderfully! She is a great p...

We got a pug for Christmas! Everything went wonderfully! She is a great pup with the cutest personality ever! Checked out great at the vet and is bringing so much joy! The puppyspot was wonderful and I highly recommend their services

01/08/2017
Matthew M.
Florida | Breed: Golden Retriever

Awesome Experience

This could not have been a better experience! I highly recommend!

01/08/2017
Daniel A.
Florida | Breed: Boxer

We are very happy with Lillie, our new baby boxer.

Bottom line: the puppy is an adorable little monster, and of course everybody adores her. She is beautiful, very smart and growing rapidly. She has already conquered the entire family and knows her home perfectly.