Everything went off pretty seamlessly excellent job they were very informative with everything our puppy is as beautiful as she was in the pictures and they stay with you every step of the way
All went smoothly and very well a pleasure
The customer service was excellent. The follow up amazing. Most importantly the puppy was happy and healthy and looked exactly as she did in the photo
Great communication! Very helpful, very thorough, great experience!
We got our little addition to the family just as described and with no delay from the date we were told. Our pup is healthy and perfect. PuppySpot goes a long way to guarantee that they select breeders with good breeding practices and it shows. We are confident we will enjoy our little companion for many years to come.
Throughout the entire process Janella and everyone at PuppySpot were friendly and went above and beyond to help me bring little Charlotte home. Highly recommended!
WE PURCHASED MITZI FEMALE CHARCOAL LAB WE NAMED HER EMBER SHE IS EVERYTHING AND MORE .WE HAD A REALLY BAD EXPERIENCE WITH A BACKYARD BREEDER MY WIFE AND I WILL NEVER MAKE THAT MISTAKE AGAIN THE PEOPLE WE DEALT WITH AT PUPPYSPOT MADE US FEEL LIKE WE WERE PART OF A FAMILY THE EXTRA MONEY WE PAID FOR EMBER WAS A DEAL ONCE I SAW HER EYES THROUGH HER CARRIER AT UNITED CARGO AT SAN FRANCISCO WE WOULD HAVE PAID DOUBLE THAT PRICE IN THE FIRST TWO WEEKS SHE HAS BROUGHT SUCH JOY AND LOVE TO OUR HEARTS IF ANYONE ASK WHERE WE ADOPTED WE WILL SAY PUPPYSPOT.COM THE ONLY PLACE TO GET A HEALTHY HAPPY AND SOCIALIZED PUPPY .A BIG THANK YOU TO THE BREEDER FOR BRINGING US TOGETHER.
The rating is due to the quality of the puppy. Unfortunately, we had mandatory evacuation, due to a hurricane, and was not at my home until a few hours before the puppy arrived. I had cancelled the original flight due to the hurricane and did not get the message regarding her arrival until I returned. I just wonder what would have happened to her if I had not been able to pick her up.
Ruth - We are glad to hear you and your family are safe after the hurricane! We rely on our customers to communicate changes in travel availability†and were happy to reschedule your puppy's flight to accommodate the mandatory evacuation. Additionally, rest assured that a puppy will never travel without confirmation from his or her new owner of the pick up time and location.†
Everything went very smoothly. Had multiple emails and calls on what to expect. Very unstressful event.
I love the puppy is beautiful and playfull is over me all the time I am at home
Unmatched pet quality, shipping, difficult to reconnect with the assigned pet representative. Medical insurance policy code not active and hard to understand.
Wonderful communication, especially since I had to wait for my pup to gain enough weight to travel, and then his flight was cancelled due to a hurricane. It felt like they loved and cared for my puppy as much as I did.
Very thorough, friendly, informative staff. We love our new puppy, Maisy! Thank you!
I am very satisfied with with my puppy. Travel handle his transportation very well. I would recommend puppy spot service again.
You were on top of the process from start to finish. Even though a hurricane interrupted delivery of the puppy, you were able to accomplish everything perfectly.
Been informed from start to finish, even through a hurricane there was always contact from another roll over site, making sure the the transit went smoothly. A plus in my book. Since the puppy was in the near by area I lived not effected by the hurricane in which I had to meet to pick up, but the communication was excellent. Puppy was ill from the long drive back and change of environment and differ taste of food, but over all he is doing great thus far nothing major as I got a AKC purebred as stated. Would recommend this site if you want a real fine line puppy instead of a mutt. As Purebred-breeders which recently changed their name to Puppy Spot they say what they really say and stand behind it too. I was skeptical at first as I did my due diligence and saw all the negative views I was leery to get a puppy from here. I even called up and stated what I read on their site and questioned it. Puppy Spot assured they screen thoroughly all breeders making sure they are legit and legal on what they say. With that said some angry birds made some rude remarks as they did not get their approval. So I paid for my puppy and I am glad I did as arrival he is so smart and learns quickly too. He is already potty trained in 2 days of working with him not weeks like other breeds that are not derived from a fine heritage line. Yeah! So give these guys a call for your puppy shopping, the money may be high , but well worth the investment. Your answer is NO I was not told to say this either. I am just like you all who read this to see if this is right to do and move forward site for a new puppy. You can even call me if you want to, but go through Puppy Site first for the number as they screen all calls so my phone doesn't blow up for phonies. I know you can relate to that. Good Luck!
I was let down with my first choice because your pet counselor didn't get back to me in time and he was sold. Again I was let down when your company refused to work with the breeder, which was decided at the last minute. It took me a whole day to procure yet another pug and the photos weren't varied enough. I am not very pleased with the benefits that were offered as you go through a 3rd party contact. All said, I love my new baby furball!
Elizabeth - We're very happy to hear you're bonding with your†pup and that our Puppy Concierge team was on hand to ultimately help find the right puppy for you. We sincerely appreciate your feedback, as we rely on our customers to help improve our service in the future.
Because you are professional in what you are doing.Really puppy is first class. Thank you very much :)
your advisors helped with avery difficult time in our lives, the loss of our 14year old yorkie. Having our new little Sammie has helped in the healing process. Thank you and God Bless Sincerely Terrie and David
Everyone I dealt with were excellent, reassuring and very helpful!! I would recommend PuppySpot to anyone wishing to find the perfect pup!! Bella Rayn is a sweetheart!! We have only had her one week today!! We are in LOVE!! Thank you for helping us find her!!