Extremely professional and attentive to answering all of our questions about the breeder and assuring the health of our beautiful new French Bulldog puppy.
It was great. They answered all questions I had.
The staff at Puppy Spot were very responsive and helpful throughout the entire process. Our German Shepard puppy was better than expected. Thank you all for your guidance and assistance.
The overall experience was great !
Except for flight confusion, little Ben is a wonderful addition to our family. The whole process was seem less. We are very satisfied. Ben is just a little doll!
Great advice, friendly caring customer service, regular updates about trael, etc --- and a perfect puppy. We love her!
Excellent experience throughout the process from the first contact through the follow up call once the puppy arrived.
I have to say that the customer service is excellent...my experience was hard because our pup got very sick on the travel. I would recommend to drive to pick up.
Sara - Thank you for your feedback. We really appreciate both your comments as well as the trust you placed in us. We were very concerned to hear your puppy wasn't feeling well shortly after she arrived and you did the right thing by reaching out to us. Our mission is to make lives better by placing healthy puppies into happy homes, and, even though your puppy cleared her pre-travel nose-to-tail health exam, as soon as you notified us that there might be an issue, our internal Health team was quick to jump into action to see what we could do to help. Through our constant communication with you, we are extremely pleased to know your puppy is now in good health and high spirits. And, it is important to note that we are not only here for you at the start of your journey as a puppy parent, but throughout that journey, so please do not hesitate to reach back out to us in the future if there is anything we can do to be helpful.
He came to me perfect. You have been there for all questions and updates.
I bought my first dog from you when you were called purebred breeders. I was very impressed with her as I am with Gil. It's hard to pick a dog that you haven't met,but so far so good I am extremely happy in my life is full of laughter and fun with my doggies.
Very good experience. Will use again if the need is there.
Very communicative and informative throughout the transaction. Constant emails and follow up with phone calls and vice versa. Pleasure to deal with Puppyspot. Made the entire experience quick, easy and relaxing!
Excellent service with excellent communication throughout the process.
The puppy spot experience was very professional. Every one was very friendly.
Darby came from a wonderful home, she was well loved and pampered.The breeder went out of her way to make sure Darby had a safe flight, sending her with a special blanket with her mamas scent along with her favorite toy . We were sent a wonderful packet of information on golden doodles . Just can't say enough about Darbys breeder. Darby is a wonderful little lady and she surprises us everyday with a new trick. She is a loving sweet heart looking forward to see her grow.
Very professional, Your service was great, We love our puppy.She arrived in very good spirits, not stressed at all by the round about plane trip. Somewhat over priced, but we think she is worth it.
Our puppy, Trever, is wonderful!! He is adorable, healthy and happy. It has been a wonderful experience!!
Absolutely Amazing. Never did i thought we would find the perfect dog for my son and his needs.
We got Excellent service every question we had got answered! When we finally adopted our puppy the travel department continued that great service until our puppy was safely at home.