PuppySpot was pleasant and helpful in every way. People were available for questions and reminders throughout the day and evening - even on weekends! Complicated travel arrangements for my tiny puppy were scheduled twice because of very cold Indiana weather. PuppySpot always put the health and care of the puppy first.
I received different puppy than was advertised. Waiting for answers from PuppySpot for 2 weeks. No resolution. Extremely disappointed.
Sergey - We are truly surprised to learn you feel like you received the wrong puppy. We take pride in the honest, responsible and trusted approach we use to help puppy parents meet their new furry best friend. We are confident you received the correct puppy however, we never want a puppy parent to feel deceived. Once we received your feedback a team member quickly reached out to you to address your concerns, request updated photos and has been working closely with you since. It is important to us that you too, are confident that you received the exact puppy you requested. Our service extends well beyond the delivery of your new pup and we're committed to being here for you until your concerns have been resolved and throughout your puppy parent journey!
The moment I saw thisbaby, I knew she what I had been waiting for a year. When getting great the airport ,I for teary eyed. She has never had a problem with me or anyone else. Slept all night from the get go. she goes out with any problems or crying. Ready to go out,from the start. She's so much no than I had excepted. She's so smart, and l was surprised, when I new she was so smart it was a cinch to train. She learns so fast I don't have time to treat her. All she wants is a rub love for scrated. And if course all the glory. My l
Jackson whom we received from you is a loving happy engery package Golden that has stolen our hearts and that of our 5 year Golden, Cooper. Whatever your doing in the breeding proces do not change it we are forever thankful and greatfull for Jackson
PuppySpot was recommended to me by a close friend who also purchased a puppy from them. Absolutely excellent and outstanding service. Felt like a VIP from the first phone call to the last. Great follow through and communication. I would def. buy another puppy from them in the future. I highly recommend them.
We found the joy of our life, Cora Jean, a 8wks old little princess Yorkie Poo, through Brenda who went above and beyond to assure us and to make the process simple as simple can be the puppy was in great health as when we got her we took her to be checked and the vet said she was well cared for. We are so happy with working with Brenda and getting a very healthy and joy to our life, little precious puppy. Thank you Brenda for making us feel comfortable with purchasing a puppy online and making us feel safe and trusting. If anyone is a bit afraid of buying a puppy online you can rest assured that Brenda, our breeder and Puppy Spot are top notch, and took care of everything. Paul and Anna
I don't write a ton of reviews, but the entire PuppySpot team deserves this! A huge thank you for making this a seamless process - from discussing what we were looking for through the logistics of picking her up from the airport, this was an incredible experience. We couldn't be happier with our new addition to the family. Thank you PuppySpot!
This was such a great experience. Great follow through from beginning to end and provided much needed information. Kisha is the best!
Wanted to drop a line and say how efficient and kind all the staff was at puppy spot.I had just lost my 2 year old aussie to epilepsy and you guys stepped up and helped my family recover from the loss .Professional,precise service outstanding communication and direction. When an animal is going to another country I know the parameters are a lot more involved it went flawlessly and he arrived heathy and happy cant say enough THANK YOU ALL
We were very pleased with the easy process and outstanding puppy we got! He has already become an indispensable part of our family!
I can’t say enough good things about Puppyspot. We found our boy on the website and absolutely fell in love with him. From the moment we inquired about him to the moment he was in our arms, Puppyspot was there. During the process, a flight to bring our boy to us was canceled. I was upset but knew they couldn’t control it. Every single person I spoke with was cheerful and kept apologizing for it. They answered all of my crazy questions with a positive attitude. I haven’t had such great customer service in years. Thank you Puppyspot, for our boy and for your great staff!
I was concerned but everything went smoothly and I love my puppy. She is perfect.
PuppySpot has been wonderful to work with. They were very helpful and always there for you. Even after getting Joey they are there to help you with what ever you might need. I would highly recommend them to anyone to help find the right puppy for you. We used a puppy nanny to bring our little boy to us and he was wonderful and Joey was very happy and a big hit on the plane. They did a great job
Ths was the best experience we have ever had. Everyone was amazing and answered all our questuons and concerns. Thank you puppy spot.
Everyone was very helpful! We got all of our questions answered, and everything we needed was right here for us. All of the specialists were knowledgeable and attentive and friendly. Thanks so much. We really love our new doggie!