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PuppySpot Reviews
PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.
Love our new baby!!!
Love our new baby!!!
Our new fur baby
Our experience with PuppySpot was excellent. We found our perfect puppy and they helped all along the way. Our puppy chaperone for flight was amazing. We couldn’t have asked for more!
Pleased with Puppy spot
Communication was great ! We love our little beagle puppy Stella !
Oriell H - Review
Oriell H was our puppy manager. Her professionalism and deep caring about Greta must be recognized. We were so fortunate to have her. She always responded to our inquiries on a timely basis. We thank her for all her time and work.
Great overall
Overall a great experience and very helpful in all the questions that needed answering. But we picked a German Shepherd black and red color and when the puppy arrived she was a Black and Tan. Very misleading and not expecting what was listed. Other than that the puppy and experience were great.
PuppySpot Customer Advocate
Vijaya - Our top priority and mission is to place healthy puppies into happy homes and we're glad that's just how your puppy arrived: healthy and happy. That said, we want to make sure you're happy, too. We cannot guarantee the size, weight or even coat color of any of our puppies, as they are living, breathing beings, each with different genetic makeup. A member of our dedicated aftercare team will be in touch with you soon to learn more about your experience and see how we can help. You joined a community when you found your puppy on PuppySpot, so please don't hesitate to reach out if there's anything you ever need during your puppy parent journey.
Happy puppy
The main thing is my puppy arrived happy and healthy. She is more than I could have hoped for. The staff of puppy spot were informative and personable and available to answer all my questions. Thanks Puppy Spot.
Purchase of Sadie
Overall, we were very pleased with the service we received from PuppySpot, with the exception of their follow ups. We never spoke with the same person, although all were knowledge and as helpful as they could be. The arrangements to get the puppy to us were not what we expected, as the flight reservations were canceled two times due to an issue that as the professionals at this, PuppySpot should have known about. But, she is with us now, and overall we are satisfied. We would only recommend that after the sale, PuppySpot stay in better contact with the purchaser until the puppy arrives at their new home.
PuppySpot Customer Advocate
Richard - We're so happy to hear Sadie is doing so well in her forever home! We're also glad that you enjoyed our service. We understand the anticipation of wanting your new puppy home and we apologize for your inconvenience due to the flight delays. Just as with humans, puppies’ flights can be delayed for a variety of different reasons, like weather conditions, as was the case with your puppy. As soon as your puppy's breeder notified us of the delay, our team quickly reached out to provide an update. Although we understand the frustration of travel delays we always keep the safety and best interest in mind when booking travel for all PuppySpot puppies. Logistics aside, we're excited that your puppy arrived happy and healthy and we will continue to be here for you throughout your puppy parent journey.
Pomsky
I love the dog, got him in perfect health and condition. PuppySpot has been there if I had any questions or needed anything. Good company to buy from. Dogs are pretty expensive but everything puppyspot offers makes it worth it.
Great Experience
I am thoroughly pleased with this experience. The care taken in explaining the service with my initial call; the detail provided and answers to all my questions, the follow through on commitments, and the safe delivery of my new little girl from St Louis, Missouri to Orange County, California exceed my expectations.
Ecstatic in Washington
Puppyspot was everything we had been told. We purchased a cute little puppy who arrived on Alaska Airlines just as we had been told and has been a welcome addition to our family. Our 12 year old daughter is ecstatic as the dog was a present for her.
New Puppy named Pixel
Puppy spot was from the very beginning attentive to every question. Every thing was handled with great care and on time as they had stated. We love our new puppy but have changed her name to Bella.
We received the most perfect
We received the most perfect puppy with no issues at all. Everything went as planned and our dog arrived happy and healthy. We highly recommend using PuppySpot!
Love our new Cockapoo "Teddy"
Puppyspot was great and we now have the sweetest, cutest puppy. We could not be happier. The scariest thing was hoping we would bond with a dog not being able to see it first.
Most importantly, my new puppy
Most importantly, my new puppy is healthy and adorable. PuppySpot was great and I would use them again. My only suggestion is better communication about the travel plans up to and including day of travel. Maybe I should have asked more questions, however, this is not something that I have ever done before and it was not explained in enough detail.
PuppySpot Customer Advocate
Patricia - We rely on valuable feedback from customers like you to continue to provide our community with a positive experience and we appreciate your candid review. We work hard to make our customers feel confident about their decision and we truly apologize if there was any confusion along the way. Our team is here for you any time you need us, whether it's questions about your new puppy parent journey or simply advice for training and helping your puppy feel at home.
Marble's Arrival
We are thrilled with our new member, quite nervous upon arrival as flying for such a little pup is a huge experience. She as started to adjust to her new surroundings, playing and already showing us how smart she is. We look forward to the many happy years ahead with Marbles.
Surprisingly great service
The care for the puppy as well as our family is remarkable
Great job
We had a wonderful experience working with Puppy Spot to get our new fur baby. Thank you
Excellent Experience
Nemo came to us in great health. Wonderfully socialized. Puppy Spit was easy to work with and kept in contact with us through the whole experience.
Fran AKA Dodger Jack Russel
Puppy Spot made it so easy and a joy to acquire or little bundle of joy Dodger. Thanks to all at Puppy Spot that made it happen!