the site was very easy to get around. Once I found our baby. Everyone was very helpful. Everything was a very smooth transition. We love our new addition. I would recommend Puppy Spot to anyone who is looking for a new fur baby. Thank you to all Puppy Spot members your all just great friendly people. Tom & Judy S.
Hello, We would like to take this opportunity to thank the PuppySpot personnel that assisted us with the purchase/adoption of Jewel to our family. The process was painless, and very pleasurable. The entire adoption event was handled professionally and respectfully concerning all invested parties to include Breeder/Buyer/Puppy. Thank all involved parties for the wonderful experience! Respectfully Submitted, David & Carol Gregory
After losing my 16 yr old Yorkie Casey, I was heartbroken of course & waited about 3 months to contemplate another baby. When I finally did, I got caught in a “puppy scam” after working with the FBI, police & my bank all was made right but to say I was skittish would be an understatement. Then I was told about Puppy Spot. Lo & Behold they saved the day. Right away I found the perfect picture, a rare breed Yorkie which I bought upon sight (and a lot of hand holding) Suki has been with me for 2 weeks now & im totally in love! Thanks Puppy Spot!!
The lady I talked to, Lisa Rasuly, helped me to find a puppy. I wanted a puppy for companionship. I needed a puppy that would not be too big. First she suggested several puppies and I never thought I could afford a Labradoodle small dog. She helped me find a puppy I could afford. When she told me to look at the puppy Cooper.....I fell in love with him immediately. It only took about 8 days until I had my puppy. I had told her I would send a picture when I got him. I immediately received an answer from her. She was wonderful and the best help ever. Thank you Lisa...I so appreciate all your help.
this place is everything they say and more. the people keep tract of every thing from start to finish,they kept me posted from the time i picked merlim out to the time when he was placed in my arms. i could not be more happier with this place and will buy from again. special thanks to Everett for taking such good care of merlim through his trip on the plane. THANKS AGAIN you guys are the greatest. Cindy
My dog Rex arrived sick. had to take to vet very next morning and diagnosis was bronchial pneumonia. 3 days later and after much cost to me I finally have my dog healthy. still don't know about full reimbursement.
Edward - The health of our puppies is our Top priority and you did the absolute right thing by notifying us as soon as you thought there might be an issue. We were just as shocked and concerned as you to learn that your puppy was not feeling well shortly after he arrived since his mandated pre-travel nose-to-tail exam performed by a licensed veterinarian indicated he was 100% healthy at the time. As unfortunate as it is, puppies sometimes get sick and we understand that it must be difficult for our puppy parents as well which is why our service extends well beyond the delivery of your puppy and we have a dedicated Health Team to resolve any issues our puppy parents may have. Our team was quick to reach out to learn more about your situation and see how we could help. We offered to assist with the associated vet bills on treating your puppy. After our recent communications with you, we are thrilled to hear that your puppy is doing well and look forward to updated pictures of your furry family member. You've joined a family when we matched you with your pup and as promised we will continue to be a source of support and guidance throughout your puppy parent journey!
We adopted our puppy to help extend the life if our older sheltie. 3 weeks later he arrived than expected due to extenuating circumstances.
Excellent company! Love our puppy!
When the first puppy was examined on their end, it was found to have had a minor problem which may have corrected itself in time. Since this was a gift I did not want to take a chance and they worked with me to pick another one. I couldnt be more pleased with how easy the switch went and the gift recipient was thrilled with her puppy.
We received our bundle of joy, healthy and happy from his airplane ride. He was only 8 1/2 weeks old, and did very well. So thank you to our breeders. The main thank I would like to see changed is that we would have love to have seen pictures of our puppies parents, and daily pictures of him, and what he was doing. How much he would eat, play sleep. How many siblings he had, and more information about his parents. But we do love him to death. Thank you so very much.
Linda - First and foremost, we're thrilled that your new puppy arrived healthy and happy, which is a priority for us. We rely on valuable feedback from customers like you to continue to provide our community with a positive experience and we believe there are always opportunities to improve. We're sorry that you didn't get the answers you were looking for regarding your pup's schedule before he arrived. We are always happy to connect our prospective puppy parents with their puppy's breeder via conference call before a puppy arrives and then more directly shortly after and we are surprised to learn you felt this was not an option. You joined a community when we matched you with your new furry family member, so please don't hesitate to contact us if we can be helpful at any point of your puppy parent journey!
Excellent people and company
My new cocker pups arrived safe and sound just as promised. We just love them and they are learning everything so quickly! Eveyone at the puppy spot was so nice and helpful in this process. Very professional , and I really appreciate that. I would strongly recommend them for anyone wanting a new furry friend! Thanks to everyone there for making our dream of two new puppies Mickey and Molly possible. Bob D.
I have been so impressed with the professionalism of PuppySpot. From start to finish the process was easier than expected with all the "t's crossed & I's dotted. We love our buddy puppy Freddy!! Thank you all at PuppySpot!
One of the men I spoke to said my puppy would be 15lb full grown. He is 14lb 4oz at 14 weeks and 6 days. His vet said he is going to be approximately 30 lb. I based my decision to buy him based on 15lb full grown. I would not recommend your company. Cynthia Burns
Cynthia - Thank you for your feedback. We work hard to offer a trusted, transparent way of finding a furry family member and we never want our puppy parents to feel misled. As living breathing beings, we are unable to guarantee the exact size of any puppy. That said, we understand your disappointment and empathize with your concerns. As soon as we received your feedback, a member of our team was quick to reach out to learn more and most importantly see how we could help. Unfortunately, we have not been able to reach you. We care deeply for our puppies and puppy parents. We hope to speak with you soon.
Very helpful and right on the ball