Puppy Spot made the process so painless. Everyone I dealt with was so kind and helpful. I would do it again and recommend them highly. I just love my puppy, Nash. Thank you so very much.
Mary - Thank you for trusting us to fetch your adorable pup, Nash! We appreciate your feedback and eagerness to recommend us. You've joined the PuppySpot family and we'll continue to be here for you throughout your puppy parent journey!
Puppyspot has beautiful dogs to dream about and information. Everything went quickly and smoothly once we contacted the concierge. My puppy arrived in a healthy condition. She is the perfect dog. Love her a lot already.
Barbara - Thank you for your kind words. We're so happy that your puppy arrived healthily and safe, as that is our top priority! We're excited about your puppy parent journey and we will continue to be here for you and your little one, every step of the way!
I wanted to express my thanks and gratitude for PuppySpot. My sweet sunshine Jax (Oreo) puppy ID 564625 on Sunday and my husband and I couldn't be happier! I recently (couple months) my Shih Tzu was taken out of my yard he was 10 years old his name was jasper. I had him since he was a baby so you could imagine the heartbreak and loss I felt. I wasn’t looking for a puppy as I was still so sad about jasper. One of my close friends told me to reach out to puppy spot. I was so unsure as there are so many puppy scams and I really did not want another fur baby due to my heart being broken from my jasper being taken from me. A couple weeks later I decided to reach out to puppy spot and there is where I found my sweet baby Oreo. He looks so much like Jasper so in that moment I wanted Oreo! I had the most wonderful experience working with puppyspot. I had explained to Taylor (puppyspot rep.) what I was looking for and let him know I really wanted Oreo. Not once did puppyspot not have any communication with me regarding bringing Oreo home to my family. I was advised of everything on the first phone call on the process of bringing a fur baby home. Everything fell into place! I was in contact with the Sarah (nanny) and the breeder advising me of all updates. There were a couple delays but that is to be expected when you are relying on planes and weather to go perfectly. Sarah kept apologizing but she did not need to it’s not anyone’s fault for flight delays or Mother Nature. Sarah flew into our city making sure to send pics and videos of Oreo on their journey. When meeting Sarah at the airport so that we could pic up Oreo. Sarah was wonderful making sure Oreo was safe and felt love during this change in his living space. Oreo is amazing everything that I needed and more! My husband and I are so thankful for your company! Where I live there are not any Shih Tzu breeders I live in a hunting state so the uniting dogs in high demand. If it were not for puppyspot I would not have found Oreo and yes I know Oreo can’t take the place of Jasper but he certainly can help with the healing process. Thank you so much for the amazing service, kindness from every puppyspot rep. Thank you for helping bring joy and happiness back into my heart! I have changed Oreos name to Jax as to my husband and I he looks like a Jax with the happy playful personality Oreo has! Thank you again for everything!
Stacy - We are truly very sorry for your loss. As dog lovers ourselves, we understand how difficult it is to lose a furry family member and we appreciate you trusting us to help you find a new one. While we know that Jasper would never be replaced, it was our pleasure to be able to match you with your puppy, Jax. We do our best to make sure our puppy parents are as prepared as possible to welcome home their new best friends and we're pleased to hear that our team members kept you updated throughout your pup's journey. It warms our hearts to know that Jax is bringing joy and happiness back into your home and we look forward to future "pupdates." Our relationship began when we matched you with your puppy, so please do not hesitate to reach out if there’s anything that you need in your puppy parent journey.
I can't thank you enough for all the work you put into getting my puppy to me safe and sound. There were so very many touch points throughout the process. I am totally impressed with all that you do including being very familiar with the JFK doggie area, The Arch. You put my mind at ease. Thank you is a small word for all that you've done!
Joanne - Thank you for your feedback. We truly appreciate you for trusting us to fetch your new best friend and we are glad that you had a positive experience with PuppySpot. More importantly, we are happy to know that your puppy arrived happy and healthy, as that is our top priority. PuppySpot is a community and we’ll continue to be here with you every step of the way.
From start to finish the process was very easy. Everyone we dealt with was wonderful, professional, and willing to answer our questions or get answers to them. Our Puppy Chaperone could not have been more wonderful. She kept us in the loop throughout the entire travel day, sending us pictures and videos. I think she was just as excited for us to get our puppy as we were to get her. I would recommend PuppySpot!
Laura - Thank you for your kind words. It's feedback like yours that every PuppySpot team member strives for. You've joined a community and we will continue to be here for you and your new pup, throughout your puppy parent journey!
After trying to use a breeder and expecting our puppy to be brought home before Christmas, we were dissapointed to learn they couldn’t deliver on their promise. We began to look into other options and came across PuppySpot. We fell in love with a 13wk old goldendoodle and began the process. We were able to bring our puppy home in just five days! They communicated every step of the way and we couldn’t be happier with our pup. He is playful and healthy. I would highly recommend PuppySpot to anyone looking to bring home a furry friend.
Meagan - Thank you so much for trusting PuppySpot to find your new "furever" friend! We are proud to offer prospective puppy parents a trusted, transparent way of finding a furry family member and we stand behind our team and breeder community's dedication to providing just that. Our relationship began when we matched you with your puppy, so please do not hesitate to reach out if there’s anything that you need in your puppy parent journey.
I am truly vey happy with my new baby. It was kind of difficult for my grandchildren to have to wait so long for her, but to see how happy they are now it’s wonderful. Puppyspot was very professional in every way and kept me informed all the steps forward to her being home with us.
Sally - It was our pleasure to match you with your pup! Our goal is to make your entire experience a joyful and stress-free one and we work very hard to make sure our puppy parents are as prepared as possible to welcome home their new best friends. While we understand how the excitement of welcoming home a new furry family member, can make the wait seem unbearable, the health and well-being of our puppies is our top priority. Our travel team works hard to get puppies home as quickly and most importantly as healthy and safely as possible. We're so happy to hear that your new pup is healthy, happy and bonding with her new "furever" family. Our service didn’t end with the delivery of your pup, we will continue to be here for you and your little one throughout your puppy parent journey. Welcome to the PuppySpot family!
This was the first time getting a puppy this way and the whole experience was terrific! We love our new addition to the family!
Warren - Thank you for your feedback and adorable "pupdate." We understand what a huge privilege it is to help you find your new furry family member and we appreciate you for trusting us. We're happy to hear that your new pup is already so loved and a great addition to your family. Welcome to the PuppySpot family!
My family and I had an amazing experience with Puppy spot. The customer service was very knowledgeable and help consistently during this journey. Everything worked out as planned.
Ricardo - Congratulations on your new best friend! We appreciate your feedback. You've joined a community and as promised, we will continue to be a source of support and guidance throughout your puppy parent journey. Welcome to the PuppySpot family!
Puppy Spot was professional and caring every step of the way. We were able to speak with the breeder and see pictures of our puppies mom and dad and discuss our puppies needs. Thank you Puppy Spot for making the new addition to our family a special experience. We love our new puppy “Heidi” and we’ll take good care of her. The Walker Family
Cassandra - Thank you for your feedback and adorable pic of your new furry family member. We're so happy to hear that Heidi is happy, healthy and in good hands! Welcome to the PuppySpot family!
I am so happy and impressed with Puppy Spot. My experience has exceeded any and all expectations. My initial contact at Puppy Spot was Aneel who was so helpful in my decision to purchase a cockapoo from Puppy Spot. The travel department at Puppy Spot stayed in constant communication with the day "Shiloh made her trip from the breeder in Missouri to her new home in Pennsylvania. The day after Shiloh's arrival we made the visit to our vet who gave Shiloh a clean bill of health. Shiloh is a happy, friendly, adorable little puppy and I say thanks to Puppy Spot. My experience is above 5 stars!
Joan - Thank you for your kind words. It's an experience like yours that we at PuppySpot, strive to provide for all of our puppy parents. We're happy to hear that your new pup, Shiloh is happy, healthy and already thriving in her "furever" home. Our relationship just began, so please don't be a stranger. Welcome to the PuppySpot family!
I had trouble getting information from the vet. who said the puppy couldnt fly because he was sick. i never got it. The puppy got off the plane with a cough. It got worse. He also had a bald spot on his nose which also got worse. My vet is very concerned about the cough. She treated him for the bald spot which is improving. but his cough, despite antibotics does not appear to be improving. A Very bad experience I thought I was paying a premium price to guarantee a healthy puppy. He is not.
Lynn - The health and well-being of our puppies is always our TOP priority, which is why we were so troubled to learn about your puppy's condition. You were right to let us know as soon as you thought there was an issue and a member of our team was quick to reach out to learn more, see how we could help, and have been working closely with you since. PuppySpot is a community and we’ll continue to be here for you until all concerns have been resolved.
Found Remy, formerly Marble, at PuppySpot. Great experience from first phone call. Everything happened as expected, from clean bill of health to travel. Only here five days and is sitting and fetching. He looks just like the pictures. No whimpering at night and great in the kennel. Even walking well on a leash. A lot of work, but he is a puppy. Great purchasing experience.
John - Thank you for your feedback. We are proud to offer prospective puppy parents a trusted, transparent way of finding a furry family member and we stand behind our team and breeder community's dedication to providing just that. We're so happy to hear that your new pup, Remy is happy, healthy and thriving in sunny Florida. You've joined a community, so don't hesitate to reach out to us with any questions, or training tips. Welcome to the PuppySpot family!
The website is thorough and includes great photos and oodles of information about puppies, care, safety, training, etc. My concierge was attentive and responsive to my questions throughout the transaction process. The travel via airplane was very difficult necessitating many calls to both PuppySpot and the airline. The original flight was diverted to FL which did not coordinate with the connecting flight so she was sent to Philadelphia and then after many hours to Hartford. Communication during travel was confusing, conflicting and inconsistent although attendants were very polite and reachable. This resulted in an entire day of stress. All that said, my puppy arrived albeit late and although very tired and soiled, she is amazing, healthy and already brings us a great deal of joy.
Kara - Bringing a new puppy home should be a joy, not a headache, and we're sorry for the confusion surrounding your puppy's arrival. We understand it’s a huge privilege to be a part of helping you select your new family member and we could have done a better job communicating and coordinating your pups travel with you. Our Travel Manager has been trying to get in touch with you to learn more and see how we can do better in the future. We look forward to speaking with you soon. We're happy to hear that your puppy arrived safely and is already thriving in her forever home. You joined a community when we matched you with your pup, so please don't ever hesitate to reach out if there's anything you need in your puppy parent journey!
Very good experience and very helpful
Marvin - Thank you for your feedback. Welcome to the PuppySpot family!
We lov our new puppy thanks so much
John - Congratulations on your new best friend! Thanks for your feedback. Welcome to the PuppySpot family!
Very pleased with the way things were handled at Puppyspot. The transition went very smoothly with the flight. I was given all the flight details and I was able to pick up my fur baby just as the flight plans were given to me. He is so full of energy and so much fun. I am so very thankful to have found him at Puppyspot.
Tamara - Thank you for your feedback. We're pleased to hear that your experience went smoothly, as that is the exact experience we strive to provide for all of our puppy parents. We're so happy your new pup is healthy, happy and thriving in his "furever" home. Welcome to the PuppySpot family!
This team is an awesome team. They were with us every step of the way from the first time we picked up the phone to order Bruttes until he arrived home on the plane from Arkansas. The Breeder that they used also made a follow up phone call to us to make sure everything was ok and to check up on the pup. There is not one thing that I could pick out and pick apart about the whole transaction. And we couldn't be happier with our little Bruttes. He is a bundle of joy. Puppyspot has also made followup phone calls to make sure that all the paperwork has been completed for his guarantee after his vet checkup here in Utah. Wonderful bunch of people to work with. Would do it again but not for quite a few years as Bruttes has a home for a long time. Our last Maltipoo lived to be 14 may he rest in peace little buddy.
Dale - Thank you so much for your feedback and adorable pics of your new furry family member. We are proud to offer prospective puppy parents a trusted, transparent way of finding a furry family member and we stand behind our team and breeder community's dedication to providing just that. You've joined a community and we will continue to be here for you and Bruttes every step of the way!