Love working with everyone for their concerns about the puppy and their new families. Any questions you have they address them immediately I would recommend them to everyone.
Marilyn - Thank you for your feedback. We do our best to make sure our puppy parents are as prepared as possible to welcome home their new best friends. Our relationship just began and we'll continue to be here for you throughout your puppy parent journey, so please don't hesitate to contact us with any questions!
Everything went so smooth. The best was having chaperone to deliver your new family member. Puppy healthy and happy. Puppy kisses for me everyday. Super lovable
Cheryl - Thank you for your feedback. We are thrilled to hear that your handsome pup arrived healthy, happy and is thriving in his new "furever" home! Our relationship just began, we will continue to be here for you whenever you need us throughout your puppy parent journey!
Such a great experience and peedie is a loving little puppy ❤️
Lisa - Congratulations on your new best friend, Peedie! Welcome to the PuppySpot family!
Puppy Spot - Andrew
Sheila - Thank you for your feedback. Welcome to the PuppySpot family!
I have used Puppy Spot before and I would again. It is easy and everyone is friendly and knowledgeable. I love my new baby and have named him Bear. I have recommended Puppy Spot to several people.
Deborah - Thank you so much for recommending us to your family and friends. We know it's a huge privilege to help you find your new best friend and we appreciate that you not only trusted us to do it once but twice! We're happy to hear that your new furry family member is healthy, happy and already so loved. As promised, we will continue to be here for you and your pups every step of the way!
I want to thank you for all your support when I bought my Poppy Zoey
John - Thank you for trusting us to find your new best friend, Zoey! Welcome to the PuppySpot family!
Wonderful agency to work with. Made obtaining new puppy all that much easier.
Joanne - Thank you so much for your feedback. Welcome to the PuppySpot family!
My experience with puppy spot was very good. All though I wish they would get more involved in the care of the puppy during the travel. I dont think the puppies are taking care of very good. Someone needs to continuously stay on top of their care
Jennifer - Thank you for your candid feedback. We're happy that your experience with PuppySpot was a positive one, but it saddens us to hear that you were disappointed on how your pup was cared for, during his travel home. Once we received your feedback a team member was quick to contact you to learn more and see how we could help. Your feedback is important to us, not only because we take our role seriously and want you to have the best experience possible, but also because it gives us the chance to learn and improve. We will be sure to share your feedback with the airline to help them to improve, too. Our relationship with you has just begun and our team will continue to be here for you for anything that you’ll ever need throughout your puppy parent journey!
I found my adorable puppy at puppy Spot , they were very helpful and professional . They delivered my puppy to our house at the that they promised . Thank you puppy spot .
Wander - Thank you for your feedback and adorable "pupdate." It was our absolute pleasure to help you find your new "furever" friend. Welcome to the PuppySpot family!
Quality service, lots of follow up during the process and even after. Very informative agents with great customer service. Great experience over all!
Diana - Thank you for your kind words. It's feedback from customer's like you that let us know, we are on the right track. As promised, we will continue to be a source of support and guidance, throughout your puppy parent journey!
Fantastic experience from beginning to end.
Marleen - Thank you for your feedback. Welcome to the PuppySpot family!
It was the best experience in the world. Everybody was so helpful. All travel plans went great. Would do this again. We love our new little Snuggles!!!
Ann - Thank you so much for your feedback. We rely on valuable feedback from customers like you to continue to provide our community with the joyful, trusted experience they deserve. Our service didn't end with the delivery of your perfect little Snuggles, so please don't be a stranger!
Most reliable place to buy your doggy
Aida - Thank you for your feedback. Welcome to the PuppySpot family!
Puppy Spot made the process so painless. Everyone I dealt with was so kind and helpful. I would do it again and recommend them highly. I just love my puppy, Nash. Thank you so very much.
Mary - Thank you for trusting us to fetch your adorable pup, Nash! We appreciate your feedback and eagerness to recommend us. You've joined the PuppySpot family and we'll continue to be here for you throughout your puppy parent journey!
Puppyspot has beautiful dogs to dream about and information. Everything went quickly and smoothly once we contacted the concierge. My puppy arrived in a healthy condition. She is the perfect dog. Love her a lot already.
Barbara - Thank you for your kind words. We're so happy that your puppy arrived healthily and safe, as that is our top priority! We're excited about your puppy parent journey and we will continue to be here for you and your little one, every step of the way!
I wanted to express my thanks and gratitude for PuppySpot. My sweet sunshine Jax (Oreo) puppy ID 564625 on Sunday and my husband and I couldn't be happier! I recently (couple months) my Shih Tzu was taken out of my yard he was 10 years old his name was jasper. I had him since he was a baby so you could imagine the heartbreak and loss I felt. I wasn’t looking for a puppy as I was still so sad about jasper. One of my close friends told me to reach out to puppy spot. I was so unsure as there are so many puppy scams and I really did not want another fur baby due to my heart being broken from my jasper being taken from me. A couple weeks later I decided to reach out to puppy spot and there is where I found my sweet baby Oreo. He looks so much like Jasper so in that moment I wanted Oreo! I had the most wonderful experience working with puppyspot. I had explained to Taylor (puppyspot rep.) what I was looking for and let him know I really wanted Oreo. Not once did puppyspot not have any communication with me regarding bringing Oreo home to my family. I was advised of everything on the first phone call on the process of bringing a fur baby home. Everything fell into place! I was in contact with the Sarah (nanny) and the breeder advising me of all updates. There were a couple delays but that is to be expected when you are relying on planes and weather to go perfectly. Sarah kept apologizing but she did not need to it’s not anyone’s fault for flight delays or Mother Nature. Sarah flew into our city making sure to send pics and videos of Oreo on their journey. When meeting Sarah at the airport so that we could pic up Oreo. Sarah was wonderful making sure Oreo was safe and felt love during this change in his living space. Oreo is amazing everything that I needed and more! My husband and I are so thankful for your company! Where I live there are not any Shih Tzu breeders I live in a hunting state so the uniting dogs in high demand. If it were not for puppyspot I would not have found Oreo and yes I know Oreo can’t take the place of Jasper but he certainly can help with the healing process. Thank you so much for the amazing service, kindness from every puppyspot rep. Thank you for helping bring joy and happiness back into my heart! I have changed Oreos name to Jax as to my husband and I he looks like a Jax with the happy playful personality Oreo has! Thank you again for everything!
Stacy - We are truly very sorry for your loss. As dog lovers ourselves, we understand how difficult it is to lose a furry family member and we appreciate you trusting us to help you find a new one. While we know that Jasper would never be replaced, it was our pleasure to be able to match you with your puppy, Jax. We do our best to make sure our puppy parents are as prepared as possible to welcome home their new best friends and we're pleased to hear that our team members kept you updated throughout your pup's journey. It warms our hearts to know that Jax is bringing joy and happiness back into your home and we look forward to future "pupdates." Our relationship began when we matched you with your puppy, so please do not hesitate to reach out if there’s anything that you need in your puppy parent journey.
I can't thank you enough for all the work you put into getting my puppy to me safe and sound. There were so very many touch points throughout the process. I am totally impressed with all that you do including being very familiar with the JFK doggie area, The Arch. You put my mind at ease. Thank you is a small word for all that you've done!
Joanne - Thank you for your feedback. We truly appreciate you for trusting us to fetch your new best friend and we are glad that you had a positive experience with PuppySpot. More importantly, we are happy to know that your puppy arrived happy and healthy, as that is our top priority. PuppySpot is a community and we’ll continue to be here with you every step of the way.
From start to finish the process was very easy. Everyone we dealt with was wonderful, professional, and willing to answer our questions or get answers to them. Our Puppy Chaperone could not have been more wonderful. She kept us in the loop throughout the entire travel day, sending us pictures and videos. I think she was just as excited for us to get our puppy as we were to get her. I would recommend PuppySpot!
Laura - Thank you for your kind words. It's feedback like yours that every PuppySpot team member strives for. You've joined a community and we will continue to be here for you and your new pup, throughout your puppy parent journey!