From the time we picked out our puppy until we got him home everyone was wonderful, kind and helpful. We had a great exeperience. Thank You all. Our new little addition Miley (Bentley) is such a joy, extremely playful.
Very good helping me with anything
Very professional, answered all my questions.
From being able to look through to choose my puppy, to being able to request updated pictures to opening the crate at the airport to my perfect puppy, the experience was great. I highly recommend Puppy Spot.
Peace of mind knowing that you?re replying to a legitimate puppy ad and that the puppy you get will be healthy. However, oversights do happen as in the case of my puppy which has a genetic defect - only one of his testicles has descended so far and no certainty that the other one will eventually descend. Unfortunately, they did not even admit that there was anything wrong with it and therefore offer no compensation of any kind or amount. I hope they will improve on their ?quality control? and on their sense of liability in future. I will buy from them again, but will exercise caution next time and will be happy to recommend them to anyone looking for a new puppy with the same cautionary note.
Puppy is a wonderful pet. Would have given 5 stars, but he was full of worms
Your service was wonderful and our putty is extra wonderful!!!! The transportation was handled well and our puppy arrived as promised.
I am VERY pleased with the professionalism, concern, and positive demeanor of all representatives I came in contact with at PuppySpot.
We received our little Ruby on time and in great health. We've always had mostly problems purchasing from backyard breeders. It?s a relieve to know this little girl will be with us for many years to come.
I was nervous about buying a puppy online without actually seeing him; paying a good sum for him and then having him flown in from Indiana. Well PuppySpot made this experience one of the most professional and best purchasing experiences I have ever had. They stayed in touch with me all along the way, provided me with up-to-date information about my puppy and gave perfect and easy instructions on how and when to pick him up. They followed up with me after he was delivered. Loved the experience and would highly recommend them to everyone.
From the very first call I made to inquire, I felt so comfortable dealing with Puppyspot. Chantale was so nice and very informative. She answered all my crazy questions and she never made me feel like that I may be quite annoying. I really had a positive experience and we are so in love with our bulldog. He's a gen. Thank You guys!
I had the best experiences with Puppyspot they gave us the healthiest puppy. He came like he was suppose to and he was so loving to the family right when we got him. Nick has became a part of our family and has made everyone happy. I sure would buy from puppyspot again. Thanks to them I would not have a puppy in the family. They allowed me to call them to check on him everyday. They let me speak to the breeder to know that I was really going to get Nick. They were patient with me. Nick has been wrapped our fingers and is being spoiled
My experience was seamless and easy. I called to inquire about a puppy and 5 days later he was in my home. He is everything i had hoped he would be!
I received amazing service from Jeremiah and our puppy is in excellent health, learning and developing incredibly well. The only complaint I have is we were told we could receive updated pictures of her while we were waiting for her to be ready and when w requested them, we never received any. I would definitely refer puppy spot to a friend and am even considering utilizing it in the future as a breeder.
The Puppy Spot staff was friendly and reassuring with each step in the adoption process. Our puppy arrived via plane and we bonded immediately. She was obviously loved in the Breeder home. Again, I had excellent follow up from the staff.
The customer care staff were very pleasant to work with and knowledgeable about the process of bringing a new puppy into our family. They did such a great job relaying information from the breeder to us about our new puppy along with what to expect and how to care for her. PuppySpot made finding our furry family member an enjoyable experience and I would highly recommend them to first time dog owners and avid canine enthusiasts alike!
Keefe who helped us through making the decision to buy a puppy at Puppy Spot was a 5 Star hero. He seemed to work at all times of day or night. he was funny, informative and made the process easy. He is an asset to your business. When there was an issue that caused a delay in our puppy being sent to us, the customer service process unraveled. I spent 20 minutes trying to get someone on the phone the day before the puppy was supposed to be delivered. All I knew was there was a problem that might cause a 5 day delay in receiving the puppy. I could not get the right party on the phone, hit voicemail over and over and found I was made to feel frantic. Our puppy was delayed by 3 days and it was heart wrenching as we waited. My husband found someone who helped through the process who was helpful but when you and don't get the same friendly voice that talked you through paying for the puppy it feels like a real disconnect.