My experience with PuppySpot was excellent. My golden retriever arrived healthy. I had contact with staff and they answered all questions. Even provided a short video of our puppy before he was shipped to us.
Carol - Thanks so much for your feedback! We're so happy your pup is healthy, happy and thriving in his forever home and we'll continue to be here if you need anything in your puppy parent journey.
They explained everything and if they didn't have the answer they found it and called us back. Everything was easy and the transition home was great!
Amy - Thanks so much for your wonderful feedback. We're so happy your pup is happy and thriving in his forever home! Don't forget we're only a phone call or email away, so let us know if there's anything you need in your puppy parent journey.
This was our 2nd dog we got from puppyspot and we couldn't be happier. They were great and everything went smoothly and as planned!
Have not used a similar service so I have no standard against which to compare Puppy Spot
Danny - There isn't really another service or community like ours, so it's not surprising that you have a tough time comparing us to others! Thanks so much for your feedback and welcome to the PuppySpot community.
They were very good. They answered all my questions and called the breeder for a discount. I would recommend them.
Pamela - Thanks so much for your kind words and adorable picture of your pup! Please let us know if there's anything else you need and continue to share 'pupdates' of your new furry family member.
They kept me informed every step of the way. Very friendly & caring. My puppy arrived in great condition. Was very happy as soon as I took him out of his crate. He?s just wonderful.
Frieda - We know how exciting it is to welcome home a furry family member and do our best to make sure our puppy parents have all the information they need to prepare for their little one's homecoming. We really appreciate your feedback and look forward to more 'pupdates!'
They were with me all the step of the way to ensure that I received my new family member. They kept in constant contact with me from start to finish. They worked with the breeder to get me weekly updates pictures of King George. He flew in and I picked him up from the airport without incidence.
Melinda - We believe pups should be treated like royalty, so 'King George' sounds like the perfect name for your new furry family member! We really appreciate your feedback and hope you'll continue to keep us posted on how everything is going.
Your staff of professionals were great! We are so happy to have our little Annabelle. Thank you!
William - You are very welcome! It means so much that you trusted us to help you welcome home your little one and hope you'll continue to keep us posted on how everything is going. We're here for you any time, so please let us know if there's anything we can do to be helpful for you or Annabelle.
Cute and healthy puppy
Yoav - Congratulations on your new furry family member and welcome to the PuppySpot family!
I was very nervous about purchasing a puppy online. From the first phone call PuppySpot made it easy. They stay in constant contact with you and the seller throughout the whole process. I can't say enough about the wonderful job PuppySpot has done. I received a beautiful young boy who has brought enormous joy and love to our house. This could not have been done without PuppySpot. They are awesome.
Silvano - Even though the internet may have led you to us, with nearly 200 employees focused on our mission to make lives better by placing healthy puppies into happy homes, we are so much more than a website or service. We're a community of dog lovers and we'll continue to be here whenever you need us in your puppy parent journey!
Puppyspot made a amazing experience of adding another family member painless and easy. They were great from the beginning to the end keeping us in contact with breeders to get updated photos and information. You knew from the beginning that Puppyspot loved the animals and never made you feel like you were bothering them. A amazing experience!!! And a amazing healthy monster we love Leo ....
The service was fantastic with great communication. Healthy and very happy puppy. All in all a great experience. Thank you to everyone at puppyspot. ?
Amy - You are very welcome! Thanks so much for your kind words and welcome to the PuppySpot community.
Professsional, thorough and knowledgeable
Exellent service. That is the reason I come back to get a poodle boy after I got a Bichon Frise two years ago. They both are amazing sweet and good looking. Raising these to pups is one of best things in my life.
Min - Congratulations on your newest best friend! It means a lot that you trusted us to help you find not one, but two furry family members. As you know, we're here for you whenever you need us and we look forward to more 'pupdates!'
Great people, helpful and thinking of the puppy
Our puppy is great. I was worried about the purchase after reading the online reviews. While communication via ema was a little slow, once I was connected with the breeder (I flew to pick up the puppy) communication with her was great. She loves her puppies so that made me comfortable. The Puppy Spot seems to be thorough and provides good information about how to care for the puppy.
I'm not unhappy with the service I received from the representatives at Puppyspot, but I am unhappy with the seller because she did not disclose the puppy's issues until after she put him on the plane. After she left the airport she sent me a text asking me to let her know that he arrived safely, she went on to say "he's a wild child and doesn't like being in a crate" Well, we really need to know that before our purchase and not after. He is a holy terror and most definitely wild and hates the crate. He also doesn't want to be picked up and held because it restricts him from running through the house and terrorizing our older Pomeranian. A puppy like this would really have needed a home with very active owners, which we are not. We would have chosen a different puppy if we had been given this information upfront.
Brenda - We are very sorry to hear you feel that your newest furry family addition has a stronger and more active personality than you've anticipated. All puppies, like humans, have different personalities. As a breed, Pomeranian pups are known for being small dogs with big dog personalities that are fairly active and love attention. Your breeder wanted to share your puppy's personality with you before he arrives so that you can better care for him, which we agree could have been more helpful if it was shared with you earlier on. It is a big change for a 2-month old puppy to leave his littermates, mother, and come to a new home. It may take some time for him to adjust to his new environment and for your pups to get to know each other. We're confident that with ongoing training and patience, he will blossom in his new surroundings and family members. A member of our team will be in touch with you soon to learn more about your concerns and see how we could help!
Excellent service from start to finish of the process. Great follow up and explained everything in detail. Definitely would recommend. We love our pup!