You all were wonderful finding the best PUP I could have prayed for. She is a "EMOTIONAL SUPPORT THERAPY DOG". THE TWO OF US WALK IN A ROOM...you should the smiles I see, in assisted living facilities..hospitals..schools.. ALLIE is in socialization right now..she is a bit timid...EVERYONE LOVES HER?
The experience was quite easy and communication was very clear. The puppy arrived quite scared and took a couple days to be comfortable. The transport was much longer and involved than I was aware of. I think if I had known he would go through so much to get to us, I would have shopped locally.
The service was exceptional throughout the entire process.
I have been happy with everything except when I was contacted by Third Party Puppy Registration. I thought I was just registering my puppy, Timber, over the phone but at the end of the conversation I was told I needed to pay $399 in addition to the $2074 I have already paid. The $399 was to cover treats, toys and a first aid kit?
Customer service was great. I would use again them again, and refer to a freind.
Very thoughtful , helpful and supportive
PuppySpot kept us informed of Diamond's development as we waited until she was big enough to fly home to us. And....they obtained photos & video of our newby from the breeder when we asked. So much information is provided as to what to expect and do when our little one arrived.
We love our Blossom. PuppySpot thoroughly followed up on each part of the transaction. They were very concerned with the health of the puppy right down to her teeth. They sent photos of her broken baby tooth and at that point we still had the opportunity to stop the transaction. We had the ability to contact the breeder directly with questions. They were diligent in returning phone calls and emails. They also helped greatly in the puppies travel arrangements. Overall, one of the best transactions I've made in quite some time.
Puppyspot provided excellent service....they answered all of our questions, explained the whole process to a T. Not sure that I would do it again though, (unless they have a pup closer to where we live) the experience that we had with transport was unsettling, our pup missed her connecting flight and didn't get in until 6 hours later than expected, this was not in anyway PuppySpot's fault, they did contact us to let us know that she was going to be late and that she was fine, but it still put undue stress on her and us...she is fine, she is such a sweet little girl.
Everyone was so helpful and nice to work with during the whole process.! My little guy came to me safe and sound. The only thing I wasn't happy about was the Third Party AKC registration. The Breeder sent a note saying I needed to register through the mail with the form they sent me because he was a Parti color. But Third Party online said no problem, they can do it right then...so I did. Then I called the real AKC and they said I could only register through them. So I ended up paying twice!!
They were wonderful to deal with our puppy now named Pebbles was vet checked before she was sent to us. We are so happy to add her to our family and our other Cavalier King Charles is having a great time with her. I can't say enough about Puppy Spot I would purchase another puppy from them with no problem. What I liked is they check on their breeders and their puppies don't come from puppy mills.
Excellent service and follow through !
Amazing experience from assistance with choosing my puppy to the communication with the travel team. The description of my puppy that the breeder provided was spot on!
Bonnie -†Thanks so much for your positive feedback. We really appreciate it! And, remember, our relationship with you began, it didn't end, when we matched you with your puppy, so please reach out with any questions you have throughout your puppy parent journey.
The people are wonderful. I love my puppy!!! I thank you so much for everything. They are honest and they care.
PuppySpot is the best! Fell in love with my puppy at first sight and the PuppySpot team was there every step of the way...from initial questions to the safe and comfortable transport of my sweet little guy. PuppySpot works with only the most reliable and ethical breeders. I would highly recommend PuppySpot.
Cindy -†Thanks so much for the kind note. One of the amazing things our national network of screened and vetted breeders provides our customers is the peace of mind that they can find the right puppy for their family from a trusted and transparent source. As you know, our mission is to make lives better by placing healthy puppies into happy homes, and we are honored that you'd be willing to recommend us to others.
Great experience from beginning until the end. Customer service was nice, helpful, and always willing to answer all our questions and concerns. Our puppy arrived and we love him he is the best dog.
They did an amazing job of communicating. Everything went exactly as expected. We couldn't be happier.
Very good service. Very professional