PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 11,973 verified reviews

11,973 Reviews

  • 5 Stars
    9,187
  • 4 Stars
    1,445
  • 3 Stars
    572
  • 2 Stars
    301
  • 1 Star
    468
02/12/2017
Jenelle M. L.
Wisconsin | Breed: French Bulldog

The customer experience was really good. They genuinely want to match you ...

The customer experience was really good. They genuinely want to match you with the right puppy for your family. They answered all my questions and were well informed about the breeders

02/12/2017
Star S.
Indiana | Breed: Yorkshire Terrier

From skeptical to pleasantly surprised...

While I was skeptical at first...this process was easy and fast. We received our fur babies and he is everything we could have hoped for.

02/12/2017
Jennifer W.
Tennessee | Breed: Pomsky

Pomsky Professionals

We had a great experience with the purchase of our Pomsky. Thank you.

02/12/2017
Susan R.
Florida | Breed: French Bulldog

Excellent service by PuppySpot

Very organized and helpful in getting ready for puppy

02/12/2017
David B.
Massachusetts | Breed: French Bulldog

When we first decided to get another puppy, we tried to go through local br...

When we first decided to get another puppy, we tried to go through local breeders. However, there were no puppies available and we didn't want to wait. We started looking on line and found PuppySpot. At first, we were somewhat leery to purchase our French Bulldog through the internet. What if it was a scam? What if we had problems with the puppy? What if she wasn't healthy? After speaking with a PuppySpot concierge (James Graham), we felt much better. He answered all of our questions and asked questions about our family. He provided information about the breed as well. They were in constant contact with us througout the whole process (not just the payment part). They updated us on her travel itinerary, checked up on us to make sure we were doing okay, etc. At her vet appointment, our vet found that she had Giardia (a common virus). When I called Puppyspot to inform them because my vet told me to let the breeder know, they did so immediately, thanked me and are covering the costs of the screening test and medication! In fact, we've had Brooklyn now about six weeks and we are still in contact with PuppySpot. It is not one those companies that will sell, get the money and never hear from them again. I am so glad we proceeded with the adoption. We love our Frenchie, Brooklyn. She has brought such joy and laughter and love to our house. I know this is probably not possible, but I swear she had reduced my stress level! I would definitely use PuppySpot again would definitely recommend anyone to do the same. We love our Brooklyn - she is absolutely perfect and I cannot imagine life without her. Thank you PuppySpot.

02/12/2017
Robert S. W.
South Carolina | Breed: German Shepherd Dog

Awesome Service

Never used this type of service before but I highly recommend...my puppy arrived on time and safe, and as awesome looking as he was in his photo. Made it easy by reading all info on puppies and picking the best one suited for our household.

02/12/2017
Andres S.
New York | Breed: Havanese

Tank You

It was a great experience ?Super fast delivery, everything went according to plan with no deviation???. I am so pleased ? with your costumers Service I wanted to thank you ? all.

02/12/2017
Wendy Tand G.
Florida | Breed: Maltese

Good service by PuppySpot

My puppy is great

02/12/2017
Isaac W.
Georgia | Breed: Cockapoo

Great service

My puppy spot concierge Tony was great! Great experience. My puppy is the absolute best ever. Love him.

02/12/2017
Claudia L.
Massachusetts | Breed: West Highland White Terrier

We have now two fantastic additions to the family thanks to Puppy spot!

Costumer service from the contact person to the travel agents and the e-mails with very clear and specifics steps of what to do make the process very easy.

02/12/2017
Harley R.
Idaho | Breed: Pomeranian

tremendous follow through & information, excellent experience, we could not...

tremendous follow through & information, excellent experience, we could not be happier w/ our puppy, thank you for all the precautions that you take, Harley n Cathy

02/12/2017
Lorissa C.
Washington | Breed: Golden Retriever

I have owned Goldie's for over 30 years. Just a few days after the new year...

I have owned Goldie's for over 30 years. Just a few days after the new year of 2017, we very unexpectedly lost our sweet 8 yr old boy, Bear Bear. He was fine one day, then was not eating his food the next day. Took him to pet emergency and within less than 6 hrs our sweet 8 yr old was gone. Our entire family was devastated. I had just lost my 13 yr old Goldie just two yrs before. We still had our six yr old Maxie who went into such a deep depression that he would not eat, wag his tail and basically lost his will to live. We had decided that we would not get another pup because the loss was too very painful. After watching Maxie sink into such a deep depression we decided to do it for him. We looked around to our previous breeders and none had pups available for many months. Went on PUPPYSPOT. com and found a beautiful baby boy almost ready to adopt. These people were so wonderful that I cannot even begin to put this in words. They were there all the way to help us find the perfect baby boy for our grieving Max. This little man (after a week of adjustment) has brought our sweet Maxie back to enjoying life. This is the place to get the right puppy. They care and they are so caring that I cannot imagine finding another pup from anywhere else. Little Ozzie and Maxie are now loving brothers after just 3 weeks. You must get your puppy from this site. They will spend whatever time you need to talk about your loss or your new baby or anything. These people are solid gold.

02/11/2017
Eric B H.
Illinois | Breed: Shih Tzu

Amazing customer service. Every detail planned out. Top notch service. Woul...

Amazing customer service. Every detail planned out. Top notch service. Would recommend puppyspot to all my friends and family!

02/11/2017
Laura P.
Louisiana | Breed: Golden Retriever

We had a great experience getting our puppy andher transpotation went very ...

We had a great experience getting our puppy andher transpotation went very smoothly! She is a Chloe is great puppy Anderson smart!

02/11/2017
Gary B.
Massachusetts | Breed: Pomapoo

A great experience! An amazing puppy!

From beginning to end the entire experience was exceptional. I never thought I'd buy a puppy from a website but Puppyspot does a great job. They answered all my questions and concerns and followed through with every promise. And best of all we have the puppy of our dreams! He's so smart, affectionate and full of personality! The entire family is in love! Including our 6 year old terrier!

02/11/2017
Becky S. B.
Minnesota | Breed: Poodle

Excellent service by PuppySpot

Very happy

02/11/2017
Barbara L.
California | Breed: Golden Retriever

Puppy Love ❤❤

It was a very easy process. We fell in love with Molly (Mystique) and as soon as she was old enough- she flew to us in an airplane! She is almost three months old now and we are having so much fun with her!

02/11/2017
Pamela W.
Florida | Breed: Shih Tzu

Answered every question they could, and put me in touch with the breeder, w...

Answered every question they could, and put me in touch with the breeder, who further gave me the information I needed to help me make my decision. The white glove delivery through United was excellent. A healthy, happy and well attended puppy was waiting for me at the gate. It couldn't have been a better experience! Pam W.,Destin, Fl

02/11/2017
Winnie W.
California | Breed: Papillon

I definitely trust this website.

Puppyspot contacted me and helped me through the process of getting my new puppy with ease. I got the puppy in the picture for sure. I would recommend using this company to a friend over any of the other websites currently out there.

02/10/2017
Diane B.
California | Breed: Doberman Pinscher

I WOULD RECOMEND ANY ONE GETTING A NEW PET TO USE YOUR SERVICES !

Every thing went smoothly from our first contact to even after we brought Willow home!