PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 12,341 verified reviews

12,341 Reviews

  • 5 Stars
    9,466
  • 4 Stars
    1,492
  • 3 Stars
    586
  • 2 Stars
    308
  • 1 Star
    489
01/17/2017
JOHN T.
New York | Breed: Labrador Retriever

Great Place To Get A Puppy

Communication was quick and precise. All questions were answered to my satisfaction in a timely manner. Everyone that I spoke with was polite. I could not be happier with the puppy I got.

PuppySpot Customer Advocate

John - Thanks for taking the time to provide feedback on your experience with our dedicated team of dog lovers. We're thrilled to hear you're happy with your puppy and that she's settling in to her new home. Please continue to keep us posted on how everything is going and never hesitate to reach out if we can be helpful in any way!

01/17/2017
Linda S.
Georgia | Breed: Yorkshire Terrier

My entire experience was excellent! Professional, caring and very knowledg...

My entire experience was excellent! Professional, caring and very knowledgeable on the different breeds. The puppy I chose was a Teacup Yorkie, he's almost 4 months and he weighs 1.7ozs, yes!!!! he is a little lovable, playful, energetic puppy and more importantly he's healthy!!!

PuppySpot Customer Advocate

Linda - Thanks for taking the time to provide feedback on your experience with our dedicated team of dog lovers! We're thrilled to hear your pup is thriving in his new home. Please continue to keep us posted on how everything is going and never hesitate to reach out if we can be helpful in any way!

01/17/2017
Todd M.
Pennsylvania | Breed: Rottweiler

Great experience would buy through Puppy Spot again. I don't give 5 stars ...

Great experience would buy through Puppy Spot again. I don't give 5 stars because no one is perfect.

PuppySpot Customer Advocate

Todd -†Thanks very much for your feedback and welcome to the PuppySpot community!

01/17/2017
Ann B.
Texas | Breed: Labradoodle

Hi I bought a labaddodle on puppy spot and was very disappointed. The dog i...

Hi I bought a labaddodle on puppy spot and was very disappointed. The dog is very sweet and lovable but I really felt it was misrepresented. I was told he was crate trained and paper trained. Non of that was true. I felt the dog was raised up in a crate in and was taught that he should also pottyin in his crate. I have taken him to a highly recommended training school and they told me the same thing.

PuppySpot Customer Advocate

Ann - Thank you for your feedback. We are happy to hear you are bonding with your new furry family member, although we are sorry to hear you do not feel positively about your experience with us. After reviewing all of our records and communications with you, we are very surprised to hear you felt as though we made any promises to you we did not keep. Your puppy's listing on our website very clearly stated that he was learning to use the doggy-door and had started paper training. There was never a mention, either on the website or during any communications with our team, about crate training. A member of our Customer Advocate team is trying to get in touch with you to determine where the misunderstanding may have occurred. Your relationship with us began - it did not end - when you added one of our puppies to your home so, even after we clarify what happened here, please do not hesitate to reach out to us if there is any support we can provide.†

01/17/2017
Bradley J.
Texas | Breed: Labrador Retriever

Great lab. Beautiful dog. Everwere we go people make nice comments.

Beautiful health young dog. Flew in from Kansas City and picked him up at 8am at DFW. Great dog I would use your site again if I get him a mate.

PuppySpot Customer Advocate

Bradley - Thanks so much for your positive feedback - we really appreciate it. We're happy to help you add another puppy to your home when the time is right! Until then, please don't hesitate to let us know if there's anything else we can do to be helpful.†

01/17/2017
Mae L.
Louisiana | Breed: Labrador Retriever

Purchased a stunning lab puppy. Throughout the process all folks were incr...

Purchased a stunning lab puppy. Throughout the process all folks were incredibly helpful, knowledgeable, and professional. ********* in particular! Have been in touch w breeder, ********** and will keep her updated with pictures of our handsome Noble. Couldn't be happier with all!

PuppySpot Customer Advocate

Mae - Thank you for sharing your experience with PuppySpot! As you've experienced, we're more than a service, we're a community. Please do not hesitate to reach out to our team if there's anything we can ever do to be helpful.

01/17/2017
William H.
Texas | Breed: Maltipoo

Very happy with purchase. Professional service and expectations met. My o...

Very happy with purchase. Professional service and expectations met. My only critique would be that I wish PuppySpot had allowed me to interact directly with the breeder sooner. As soon as the purchase of the puppy was complete, I should have been able to speak directly with the breeder instead of being mediated (more than once) with a representative from PuppySpot. It was awkward and annoying. I was lucky to have a breeder near me so I could pick our puppy up directly from her instead of having the puppy shipped. Rather than finalize details directly with the breeder, we had to be chaperoned by a representative who had NO idea about the area where we live nor what we were talking about when we were discussing pickup locations. It was distracting and not helpful, and only when I demanded to be able to contact the breeder did they finally relent and have the breeder contact me. Other than that inconvenience/annoyance, I had no other issues. Puppy is happy and healthy and family is happy.

PuppySpot Customer Advocate

William - As you've experienced, we utilize a hands-on, personalized approach to provide guidance throughout the entire placement process. We appreciate†you taking the time to†provide†feedback on your experience, as we rely on valuable feedback from customers like you to continue to provide a seamless, quality-driven experience for all of our customers. Your relationship with us began - it did not end - when we matched you with your puppy,†so please reach out if there's anything we can do to be helpful now and in the future.†

01/16/2017
Avis H.
New York | Breed: Poodle

Very satisfied customer!

I've had a positive experience purchasing my puppy. Communication was excellent, everyone was very friendly and helpful, and all my questions and concerns were addressed. I would definitely recommend PuppySpot!!

PuppySpot Customer Advocate

Avis - Thank you for sharing your experience with PuppySpot! As you've experienced, we're more than a service, we're a community. Please do not hesitate to reach out to our team if there is anything we can ever do to be helpful.†

01/16/2017
Robert H.
Michigan | Breed: Boston Terrier

Excellent service by PuppySpot

Everything went smooth! Love my puppies!

PuppySpot Customer Advocate

Robert - Thank you very much for your positive feedback. We're thrilled that you trusted us for not one, but multiple new family members. As you've experienced, we're here as a resource for you any time, so please keep us posted on how everything is going and do not hesitate to reach out to our team if there is anything we can do to be helpful.†

01/16/2017
David D.
Texas | Breed: Poodle

Double thumbs up!

Great service! If I ever do get another dog it will be through puppy spot again. Would recommend !

01/16/2017
Cheryl S.
Massachusetts | Breed: Rottweiler

We have had our puppy for 3 wks now, and he's already part of the family:) ...

We have had our puppy for 3 wks now, and he's already part of the family:) Thank again for all the help.

PuppySpot Customer Advocate

Cheryl - We're happy to hear your little one is adapting well to his new home! Thanks for sharing your experience with PuppySpot - as you've experienced, we're more than a service, we're a community. Please don't hesitate to reach out to our team if there's anything else we can do to be helpful.†

01/16/2017
Janet P.
Massachusetts | Breed: Yorkshire Terrier

Excellent service by PuppySpot

Service was Excellent. Abbi is a great puppy.

PuppySpot Customer Advocate

Janet - Thanks very much for taking the time to provide feedback on your experience with our dedicated team of dog lovers. Please keep us posted on how everything is going and never hesitate to reach out if we can be helpful in any way!

01/16/2017
Russ S.
Illinois | Breed: Doberman Pinscher

I admit to being a bit nervous at first purchasing our puppy through the In...

I admit to being a bit nervous at first purchasing our puppy through the Internet. As it was a first for us, although we've had many dogs as family members. But I was astonished at how well the experience went! Everyone I was in contact with were knowledgeable and courteous and I could tell they were very concerned about us and the well being of the puppy we purchased! I would definitely recommend them to anyone!

PuppySpot Customer Advocate

Russ - Thanks so much for your positive feedback, we really appreciate it! And, remember, our relationship with you began, it did not end, when we matched you with your puppy, so please reach out with any questions you have throughout your puppy parent journey.†

01/16/2017
Robert N.
North Carolina | Breed: Labrador Retriever

Excellent service by PuppySpot

Great experience!

01/16/2017
Deana C.
Florida | Breed: Beagle

Excellent service by PuppySpot

Very fast in getting the puppy to us.

PuppySpot Customer Advocate

Deana - Thanks very much for your feedback and welcome to the PuppySpot community!

01/16/2017
John W H.

Excellent service by PuppySpot

Everyone in this process has been helpful and pleasant.

PuppySpot Customer Advocate

John - Thanks for taking the time to provide feedback on your experience with our dedicated team of dog lovers. Please continue to keep us posted on how everything is going and never hesitate to reach out if we can be helpful in any way!

01/16/2017
Julia R.
California | Breed: German Shepherd Dog

AMAZING !

We are loving our little addition to the family and were surprised how easy the entire process was. We also appreciated all the support from the Puppy Spot team, the ability to ask questions, all the follow up calls and emails. You guys really do a great job and we love that you care about your pups and the new owners so much!

PuppySpot Customer Advocate

Julia - We truly appreciate receiving valuable feedback from our customers. Thanks very much for your kind words and welcome to the PuppySpot family!

01/16/2017
Rachna L.
California | Breed: Shorkie

Great site for you to find exactly the Puppy you want!

I saw a picture, made a call, was given details, made the purchase all on a Friday night. I was told I'd receive my puppy the following Friday (hopefully). Everyday for the following week, someone from PuppySpot called or emailed me with updates and information. I asked for a video of my puppy and received one via email. My puppy is adorable and for sure the exact same dog in the photo. He did have Giardia and kennel cough but my vet helped with all that within my first week of having Bruno and explained to me how these things can happen with puppies and breeders and transport, etc. Bruno is happy, healthy, playful and sweet.

PuppySpot Customer Advocate

Rachna - Thank you for sharing your experience with PuppySpot! We're happy your vet was able to address any unnecessary concerns. As you've experienced, we are much more than a service, we're a community, so please don't hesitate to reach out to our team if there's anything we can ever do to be helpful.†

01/16/2017
Ariana G.
Washington | Breed: Havanese

Awesome!

It was a very fun and easy way to find and adopt our new family member, the hardest part was waiting to meet him!

01/16/2017
Johana B.
Florida | Breed: Havanese

Excellent service by PuppySpot

They were wonderful!!

PuppySpot Customer Advocate

Johana- Thanks very much for your feedback and welcome to the PuppySpot community!