PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 12,303 verified reviews

12,303 Reviews

  • 5 Stars
    9,430
  • 4 Stars
    1,490
  • 3 Stars
    586
  • 2 Stars
    308
  • 1 Star
    489
12/18/2016
Elijah K.
North Carolina |

Everything went great and smoothly with the purchase of our new puppy

Very friendly great customer service all questions were answered promptly.

12/18/2016
Kim G.
Texas | Breed: Shih Tzu

Thank you puppyspot for making this an amazing experience!

This was my first time using puppyspot. Excellent customer service! We love our new puppy! Everything went well throughout the entire transaction. I couldn't be happier!

12/18/2016
Annie H.
California | Breed: Golden Retriever

Great experience

This is our second time of buying a puppy through The Puppy Spot. We have been very pleased with puppies that we get. They made it so easy for us.

12/18/2016
George R.
Idaho | Breed: Bichon Frise

From my first call on "Chace" a Bichon Frise ,I knew he would be well worth...

From my first call on "Chace" a Bichon Frise ,I knew he would be well worth the cost. Everyone at Puppyspot throughout the the process was suburb. Four days after my first call, Chase came home.

12/18/2016
Danielle S.
New Jersey | Breed: Maltipoo

Puppy Spot does a great job working with trusted breeders!

We adoped twice this year from Puppy Spot! Terrific customer service and our dogs both arrived without any complication and in good health. Two maltipoos with wonderful and friendly dispositions. We would definitely recommend Puppy Spot to anyone looking for a dog.

12/18/2016
Louise H.
Florida | Breed: Yorkshire Terrier

Everyone I delt with at puppy Spot was nice and kind and helpful,one was a...

Everyone I delt with at puppy Spot was nice and kind and helpful,one was a little pushy. I should have my head examined for paying the mega bucks for a puppy with a limited registration. I would never do that again. For over $3,000.00 I should have full registration. I am not at all happy about the greed or whateverfrom that breeder..

PuppySpot Customer Advocate

Louise - Thank you for your feedback. We really appreciate it. We're happy to hear our team was both friendly and helpful, as we strive to provide a high level of service to all of our customers. Regarding your puppy's registration, although his puppy listing page clearly noted he would be able to receive AKC's limited registration, when you indicated your interest in receiving full registration shortly after he arrived at your home, we reached out his breeder to relay your request. While the breeder declined to provide a full registration option, since you told us you neither plan to breed nor register your puppy, it should have no impact upon you or your puppy whatsoever. When you purchased your puppy from us, you did so as a pet and, as part of your agreement with us, you agreed not to breed the puppy. And, although you also informed us you have no intention to register your puppy, the paperwork your breeder provided you gives you the option to do so should you ever change your mind. Again, thanks for reaching out and please let our Customer Advocate team know if there is ever anything else we can do to help.

12/17/2016
Donald L.
Rhode Island | Breed: Great Dane

I have purchased 2 Danes and both had problems w/ health issues one which s

I have purchased 2 Danes and both had problems w/ health issues one which should of been noticed by breeder.I'm still waiting for medical refunds on 1st.cofussion is rampart at puppyspot no one tells the other anything.call after call on same issues.they are caring people and duetry to help people to get their puppies

12/17/2016
Carol J K.
Tennessee | Breed: Chihuahua

Great puppy.

Puppy exactly as represented. Loves to sit with you. Good energy.

12/17/2016
Diana G.
Florida | Breed: Golden Retriever

Great Experience!

Using Puppyspot was a great experience. They assisted me start to finish with consistent communication during each step. We now have a new loving family member that we will be sharing our first Christmas holiday with. We lov our Charli Girl!

12/17/2016
Evelyn H A.
Arizona | Breed: Morkie

Excellent service by PuppySpot

Very polite people. Very informative. Love my puppy

12/16/2016
Richard B.
Maryland | Breed: Boston Terrier

would use your company again.. Love our Boston Terrier..

Everybody was so nice and up front about everything. so helpful.. Mrs. Peggy was a big help and took time with my questions.

12/16/2016
Michael H.
Texas | Breed: Miniature Schnauzer

Excellent service! From the website to receiving our new pup everything wen...

Excellent service! From the website to receiving our new pup everything went off just as planned! Thank you

12/16/2016
Corbin R.
Texas | Breed: Chihuahua

very happy

everything was great - dog as described a little vauge on the insurance part, but we may get that fixed yet. We love the dog.

12/16/2016
Eric S.
Florida | Breed: Poodle

Excellent service by PuppySpot

Great experience.

12/16/2016
Robert H.
California | Breed: Labrador Retriever

Everything that I was told , happened. Ruger is a great dog. I would recame...

Everything that I was told , happened. Ruger is a great dog. I would recamend puppyspot to anybody. Everybody that I delt with was very helpful. Good job puppyspot!

12/16/2016
Steven H.
North Carolina | Breed: Golden Retriever

Very easy and smooth process. All worked as advertised. They have a great t...

Very easy and smooth process. All worked as advertised. They have a great team working for them.

12/16/2016
Cindy K.
Michigan | Breed: Cocker Spaniel

Wonderful

This experience was wonderful, from the beginning to holding my new puppy in my arms.

12/16/2016
Tiana E.
Arizona | Breed: Chihuahua

The customer service was amazing! The only suggestion I have is the flights...

The customer service was amazing! The only suggestion I have is the flights... my poor little guy was on a flight for 14 hours because it wasn't a direct flight. But he's amazing and we love him very much!!!

12/16/2016
Linda R.
California | Breed: Poodle

From the beginning I was contacted by a customer care individual who walked...

From the beginning I was contacted by a customer care individual who walked me through what to expect each step of the way and even after my puppy was home they continued to make sure the puppy and I were doing well.

12/16/2016
Diane B.
New York | Breed: Labrador Retriever

Hudson hits NYC!

Every interaction with the team at PuppySpot has been incredible. Hudson has joined our family and we couldn't be happier. Thanks for all of your help and guidance along the way.