At first I was hesitant to use an online service for an undertaking as important as finding a puppy, but the wide selection of quality breeders and numerous positive reviews overcame this reluctance. Any concerns I had were eliminated by the care shown by the Puppy Spot rep. He was attentive and proactive. He showed that he cared for the puppy and wanted to ensure that both puppy and owner would be well taken care of. The communication and hand-holding throughout the entire process far exceeded expectations. And now my family has a wonderful addition, a healthy, happy beautiful puppy we have named Mungo.
Everything was smooth in the purchase and interstate transport of our new puppy. Puppy Spot kept us informed of the progress of acquiring our puppy and the results of her vet visit prior to final commitment.
Everything went very smoothly, Our puppy is so happy with his new home. Recommend highly!
overall happy with puppy spot interaction
The puppy adopting process was super easy. At first, there were some suspicious reviews but our puppy manager explained everything! Our puppy is the sweetest thing and we are so grateful. We were sent pictures every week of our puppy. The travel was smooth and we got an itinerary and emails confirming multiple questions. Thx puppyspot
The different departments do not communicate well creating delays. Puppy is great, service was horrible.
Travis -Thanks very much for your feedback and while we're happy to know your happy with your new best friend (our number one priority), we're troubled to learn you had a negative experience with our team. A member of our management team will be in touch with you shortly to learn more and see how we can do better. Our relationship has only just begun, so please never hesitate to reach out if we can be helpful in any way.
Everyone was extremely professional and kind. This was a “no pressure” process. I had done a lot of research and chose Puppy Spot for their process in breeder selection and vetting for ethical and humane breeding. We now have the most beautiful little girl that is perfectly healthy, sweet, funny and playful. We couldn’t love her any more if we tried.
PuppySpot was absolutely wonderful in helping us get our baby Koda. They answered all our questions through the whole process with the nicest representatives! The App made it so much easier to track our Husky’s progress and health! Sue, the breeder was truly amazing when we met up on the day we took Koda home! I really could not have asked for a better experience!
First puppies I purchased, I was told one of them had 3 issues so I could not purchase. Leg knee cap, severe overbite, and hernia.The second set of puppies, sisters, I was called the day before I left to pick them up that 1 of them had a millimeter over bite and the puppyspot vet would not allow me to adopt her. She was a red poodle. I then had issues getting a refund from puppyspot. I had to call several times.
Jodi - We understand your disappointment with not receiving the initial puppies you requested. Your pups, like all PuppySpot puppies, underwent a nose-to-tail health examination administered by a licensed veterinarian shortly before traveling home to you. It is our policy to disclose any issues found during this examination, as was the case in your situation. This is why, unfortunately, your puppies were unable to travel home to you. Since receiving your feedback a member of our team has been in contact with you and has been working closely with you to address all of your concerns. We're here for you and your pup, so please let us know how we can be helpful in your puppy parent journey!
Rose and the Concierge were very responsive. We are extremely pleased with our puppy Bingo. Thank you so much for connecting us with him!
I LOVE my Gina she is excellent and so very smart
This is the second time I have purchased from this website. Overall pleased. Just wish that PuppySpot and the breeder would have better communication with buyer on sending videos and updates of Puppy, once purchased. I know during this pandemic, it was difficult but it took too long to get my dog and it would’ve been nice to have updates on the puppies growth. I guess better communication between Breeder and Buyer. Sending videos would of been nice since it took so long from purchased date.
I am 100% satisfied with my little Kenzie (aka Maizie.). She is happy, friendly and loves to play with her toys and my granddaughters former stuffed toys. She is a great companion for me. I am happy about the PuppySpot service. I would use them again and tell everyone about it who is willing to listen
Live at first sight❤️❤️
The communications were a little erratic but in the final analysis they came through with the right delivery on a timely basis!! I recommend them!! Alfred Angelone