PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,327 verified reviews

13,327 Reviews

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  • 1 Stars
Elaine D.
California | Breed: Keesh-Inu

Pup Love!

Remy (formerly Coal) is an absolute love! I was a bit tense about buying a puppy online, with only photos and a video of the puppy and emails and a couple of calls from PuppySpot. It worked, and I highly recommend PuppySpot if you want a pup. Everything went very smooth. I was notified when Remy was old enough to travel, the travel arrangements, when his flight would arrive and the name of the company and driver assigned to bring him to my door. I am extremely happy with the level of service provided and with my healthy puppy delivered as promised. Thank you for bringing this bundle of joy and happiness into my life. If any of you clients want to speak with me, it is fine to give them my number. Have a very Happy New Year! Elaine and Remy

Erica M.
Florida | Breed: Havachon

Jade now Roxy Rocks

This puppy is a gem. She is smart and very interested in everything. We adore her. Working with Brad G. was so easy. Answered question, texts and got information for us so quickly. Loved working with him. The travel group was not as easy to work with.

John L.
Pennsylvania | Breed: Aussiedoodle

Sir Dudley Arrived to us

Sir Dudley Arrived to us Healthy and Happy at 8wks! He is now turning 11 wks. and is the picture of health and full of energy!! We are In Love!!

Amie S.
New York | Breed: English Springer Spaniel

Excellent, start to finish.

We were very happy with all interactions with PuppySpot. And so pleased with our special delivery of Benny to our front door. He was clearly well cared for on his journey from WI to NY. All our questions were answered within a short time. I recommend PuppySpot very highly. Thank you. Benny has his forever home and we love him.

Kathy P.
New Jersey | Breed: Cavapoo


From the beginning puppy spot was very wonderful to work with. Frost is a wonderful dog. My first experience was with Vincent he was so great with me he helped with all my fears. Thank you so much

Neil D.
Massachusetts | Breed: Australian Shepherd

Great experience

Puppyspot makes it easy. They answered all questions promptly and kept us informed every step along the way.

Jennifer S.

Very happy with my dog.

Very happy with my dog. The seller was wonderful. They let me know what was going on through the process, and they brought this dog straight to my door by a courier.

Mary Kay M.
Texas | Breed: Yorkshire Terrier

Great Experience With PuppySpot!

My baby Yorkie, Lilly, finally arrived on December 16th. She is the best Christmas present I’ve ever had. She’s smart, loving, fun, silly, and a perfect companion. She’s with me 24/7 and the love of my life! So happy to finally have her! Many thanks to everyone who worked with me at PuppySpot to get this little blessing.

Pamela C.
Virginia | Breed: Poodle

great spot to find and

great spot to find and adopt a pup. you have very good communication with your puppy concierge and it’s fast! i will definitely get another one from puppy spot.

Hollis K.
Illinois | Breed: Maltipoo

Thank you so much for

Thank you so much for having my new little baby Mochi. She is a great puppy who just is so comfortable around other people. I even introduced her to other small doggies and a cat and she is just a happy little playful puppy.

Jacie J.
Connecticut | Breed: Miniature Schnauzer

Really good experience!

The entire process went smoothly, except for the arrival of the puppy pack which came about 2 weeks after the puppy! I would like to add an additional comment about the puppy pack the dog bed included and the leash, which are really much more appropriate for a 150 pound dog and not a dog that will be less than 10 pounds when full grown!!?? Both of our dogs love the toys! Thank you

Rachael M.
South Carolina | Breed: Golden Retriever

I was worried at first

I was worried at first since I have never done this sort of thing when looking for a pet. But I have no regrets great service and support. My pup was delivered to my door and I was given updates the whole way. I love my pup and could not imagine being with out him . Thank you puppy spot

Suzanne V.
Massachusetts | Breed: Schnoodle

Worth the wait.

My only issue was with communication. Plain and simply, it could have been better. Otherwise, I’m very happy with the pup. I would recommend that anyone that is looking for a new puppy, to trust that PuppySpot will deliver a healthy pet to you.

Kathleen B.
New Hampshire | Breed: Labradoodle

When I purchased my puppy

When I purchased my puppy I was told transportation would be by air , then over a week later told that wasn’t possible and that my puppy would be coming by truck thousands of miles over three days . After I vigorously complained they somehow found a flight across the country .

PuppySpot Customer Advocate

Kathleen - We're truly sorry for what sounds like a frustrating experience. We understand how stressful travel changes can be whether we walk on two legs or four, and we should've done a better job explaining the travel options for your puppy. That said, we are happy we were able to accommodate you and very excited for you to be a puppy parent, knowing your puppy is thriving in her new home. As you know, our relationship with you has just begun and our team will continue to be here for you whenever you need us.

Anna R. D.
Massachusetts | Breed: Maltipoo

From the very beginning of

From the very beginning of our journey at PuppySpot to search for our puppy we received support right to Milo home coming. The team and manager were spot on to answer all our questions and concerns. I'm sorry the photos will be sent soon.

Monica E.
Arizona | Breed: Shih Tzu

I drove 1084 miles to

I drove 1084 miles to pick up my fur baby.. it was well worth it.. if I had to do it again I would.. there was good communication with the puppy spot and myself..

Tracy B.
Washington | Breed: Havapoo

Love, love, love our adorable

Love, love, love our adorable little puppy and are so thankful. Our Puppy Chaperone was amazing and kept in touch with me throughout his travel day. The reason I withheld a star is due to the lack of communication. I had to call and request info on his travel plans and each week for photo updates. For the amount of money we paid, I would expect to have an actual person from Puppyspot communicate with me on our puppy's progress.

Robin P.
California | Breed: Goldendoodle

Great Goldendoodle!

Great Goldendoodle!

Rebecca G.
Puerto Rico | Breed: Maltese

Excellence Customer Service

Thanks Puppy Spot for all your help and this amassing experience. All the team (Puppy Spot Managers) has supported me and answered all my questions related with the process. I was a little worry at the fist time (my first time buying a puppy by internet from Puppy Spot) but puppy is healthy, beautiful, and loving. It was my son’s Christmas present and he is very happy with Scooter. Thank for everything ! :)

Jill M.
Oregon | Breed: Shihpoo

I had great service except

I had great service except that I had asked for updated photos & it took me a full week to get them. I wanted to make sure my puppy was growing & healthy. After repeated phone calls, I finally got ahold of a supervisor & she made it happen. Erin was her name. I received 2 videos. She was very helpful. I've had my puppy now for 2 weeks & she's playful & loving. We are settling into a routine.