PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 12,622 verified reviews

12,622 Reviews

  • 5 Stars
    9,715
  • 4 Stars
    1,524
  • 3 Stars
    586
  • 2 Stars
    308
  • 1 Star
    489
01/07/2017
Zuzana C.
Virginia | Breed: Labrador Retriever

Its ok

The whole process was very easy and everyone was very nice and helpful, however, the puppy has had dandruff and itching problem (the vet said that it was normal in puppies) ever since the arrival as well as some behavioral issues.Other than that, everything elese was good.

PuppySpot Customer Advocate

Zuzana - Thank you for sharing your experience with us. As a first-time puppy parent, we know that it can be both exciting and overwhelming to welcome home a new furry family member. We're glad that one of our Customer Advocates has been able to connect with you to provide helpful tips address your puppy's playful mouthing behavior, as well as to recommend a soothing oatmeal shampoo for your puppy's dry, but normal, skin. As you have experienced, we are about much more than just helping find you a puppy, we are a dog loving community that's always here to help. So, please continue to reach out to us if there is anything else we can do to be helpful to you.

01/06/2017
Beth C.
Montana | Breed: Newfoundland

Excellent Service!

Excellent communication. Wonderful customer service. Was very happy that puppyspot even called me after my puppy Maya was home for a few days to see she was doing. We had to deal with a lot of weather factors that were out of our control & puppyspot handled it all efficiently & thoroughly. I am very happy with their service and would recommend them to anyone looking to get a new puppy to add to their family!

01/06/2017
Douglas K.
Indiana | Breed: Labrador Retriever

Excellent service.

Staff at Puppyspot was great. Everything went smooth and we now have a happy, healthy new family member. I highly recommend.

01/06/2017
Colleen R.
Louisiana | Breed: Beagle

Very friendly staff and helpful. My questions were answered and our puppy i...

Very friendly staff and helpful. My questions were answered and our puppy is just precious, friendly and exactly as described in the description and picture provided on the website.

01/06/2017
Iliana G.
California | Breed: Siberian Husky

Excellent service by PuppySpot

Great customer service from the start. Smooth purchase!

01/06/2017
Tatiana G.
Texas | Breed: Labrador Retriever

Excellent service by PuppySpot

Love the puppy!good customer service!excelent purchase experience

01/06/2017
Susan K.
California | Breed: Havapoo

Thorough care.

Very thorough preparation of puppy and buyer for transfer. They took care of all the details and answered all my questions. Beautiful puppy but still has a cough she came with despite antibiotic treatment.

01/06/2017
Marta E.
Connecticut | Breed: Shih Tzu

Our puppy is precious! The Puppyspot team was terrific. They responded quic...

Our puppy is precious! The Puppyspot team was terrific. They responded quickly and answered my questions thoroughly and clearly. They are there every step of the way from selecting your puppy to the travel arrangements. Our Shih Tzu puppy arrived happy and healthy and is already part of the family.

01/06/2017
Jeanne F.
Washington | Breed: Maltipoo

Kylo is a better puppy than we expected!! We love him so much.

Ward was wonderful to talk too. And gave us great information. We could not be happier about Kylo!

01/06/2017
Liz F.
Washington | Breed: Havanese

Excellent service by PuppySpot

Excellent customer service and follow up. Our puppy is just adorable

01/06/2017
Nichole D.
Florida | Breed: Pug

Overall a good experience

Overall a good experience. Puppy came from breeder, who I contacted after we got the puppy. Breeder breeds several breeds so it's more of a business for her rather than betterment of a single breed. So not a puppy mill but not true one-breed breeders.

01/06/2017
Gregg H.
Florida | Breed: Labrador Retriever

I rate Puppy Spot a 5 star service, Toni, was so supporting all the way thr...

I rate Puppy Spot a 5 star service, Toni, was so supporting all the way through the process..... Everyone that works for this company I praise a thumbs up....Greg and I are so very happy with our black lab named Sadie......

01/06/2017
Jacob S.
California | Breed: Bulldog

Buying a bull dog puppy....

This was the easiest and safest way to buy a new pup. No scams, no drama...........Great help from everyone here at puppyspot. We love our new addition to the family. Thank you so much.

01/06/2017
Kimberley P.
Michigan | Breed: Doberman Pinscher

I Love my new baby! He was healthy and happy when I received him.

I thought that your services were outstanding. I love that there was someone always available when needed and the travel arrangements for my pup was awesome. I didn't like how long my puppy was flying but when he arrived via Delta airlines he was clean and his crate was clean. Also the breeder needs to be patient as customers go through the process of financing. A lot of items that are needed to complete the purchase can't always be done in one day. Also there should be a list of items to expect once the puppy arrives.

01/06/2017
Thomas S.
New York | Breed: Labrador Retriever

Excellent caring fast courteous service.Sweet heart female Labrador retrie...

Excellent caring fast courteous service.Sweet heart female Labrador retriever puppy.

01/06/2017
Byron B.
Massachusetts | Breed: Doberman Pinscher

The professionalism of the team was awesome! They kept us well informed abo...

The professionalism of the team was awesome! They kept us well informed about everything. All of our requests were completed. Thank for the lovely experience!

01/06/2017
Carlos L.
Puerto Rico | Breed: Labrador Retriever

Excellent service by PuppySpot

Excellent and dedicated service! More than expected!!

01/06/2017
Susan B.
Pennsylvania | Breed: Havanese

Great communicators! Took the stress and unknown factors out of the equatio...

Great communicators! Took the stress and unknown factors out of the equation...and my new puppy flew from South Dakota to Philly!

01/06/2017
Ladora R.
New York | Breed: Designer Breeds

This was an easy, wonderful experience to get my new baby.

Puppyspot made the whole process of picking out my puppy, to flying her to me. Everything was handled so smoothly that before I knew it my new baby arrived at the airport. They even kept in touch after I got her to make sure everything went okay. I even received a call from her breeder updating me on her personality and diet.

01/05/2017
Kathy R.
Florida | Breed: Chihuahua

Everyone was very nice and caring.

Everyone was very nice and caring. They made sure they let you know what was going on throughout the wait until I was able to take my little Maggie home! I will definitely use them again if I decide to get another puppy.