PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first.
Don't take our word for it, here's what real customers have to say about PuppySpot.

4.6 / 5
Based on 13,400 verified reviews

13,400 Reviews

  • 5 Stars
    10,327
  • 4 Stars
    1,608
  • 3 Stars
    623
  • 2 Stars
    329
  • 1 Stars
    513
03/10/2017
Brian P.
Tennessee | Breed: Chihuahua

I purchased Critter (Casper) for my wife for Valentines Day. Even though he...

I purchased Critter (Casper) for my wife for Valentines Day. Even though he did not ship as told, he did arrive safe and healthy. He has become part of the family and loves my wife as much as she loves him. He is vey playful and affectionate. Thank you for the perfect companion for us.

03/10/2017
Eric S.
New Mexico | Breed: Australian Shepherd

Our experience was very good. Our customer service representative worked w...

Our experience was very good. Our customer service representative worked well with us to obtain our puppy, while we also had contact information for the breeder to answer any questions. The payment process and financing also went well. Our puppy arrived via plane on time at the airport that was nearest our home only several days after we had completed our purchase. PuppySpot provided needed information in terms of future vaccinations needed and appropriate food for our new puppy, and our veterinarian indicated that the puppy was in good health. Overall we are very satisfied with the service that we received from PuppySpot.

03/10/2017
Stacy B.
New Hampshire | Breed: Shih Tzu

PuppySpot was fantastic! Great puppy! Easy and professional experience!

Fantastic and easy experience! I was nervous about finding a puppy online. You hear so many bad things. Puppyspot only works with breeders who breed from their homes... no mills. Our little guy is perfect! Exactly as described, great personality and super affectionate. I was able to speak with the breeder ahead of my final decision which made all the difference! Thank you Felicia and Tammy!

03/09/2017
Daniel M.
Colorado | Breed: Poodle

The website was easy to view and customer service was excellent in answerin...

The website was easy to view and customer service was excellent in answering questions to guide you through your experience. The follow up after receiving your puppy was great and again answering any question you needed.

03/09/2017
Rodger R.
Arizona | Breed: Beagle

Excellent service by PuppySpot

Very helpful, we were pleased with the process.

03/09/2017
Julia A. L.
Arizona | Breed: Australian Shepherd

Love Love Love PuppySpot!

The Customer Service is amazing! Communication was great! If I had a question, my email was answered within 30 minutes or less. Even when I had a question that they needed to check with the Breeder, the replies were always very timely. We've never used a company such as PuppySpot before, but we definitely would again in the future! I've also referred a couple of people to them already. We got the most precious little guy who is now a HUGE part of our family! Thank you PuppySpot!

03/09/2017
Ladonna B.
Texas | Breed: German Shepherd Dog

Very professional and responded quickly to all questions. Love my new puppy...

Very professional and responded quickly to all questions. Love my new puppy.

03/09/2017
Clinton M.
California | Breed: Labrador Retriever

our family has 3 wonderful Labrador Retriever fur babies from Puppy Spot! W...

our family has 3 wonderful Labrador Retriever fur babies from Puppy Spot! We absolutely love them they are huge part of our family. The staff was very helpful and professional.

03/09/2017
Lawrence M D.
Pennsylvania | Breed: English Springer Spaniel

Our experience was very good. Everyone so far has been very helpful. Somew...

Our experience was very good. Everyone so far has been very helpful. Somewhat disappointed to see our Rex arrive at the airport with a bad eye problem., which will require an operation. The condition is called entropion. The breeders vet specifically documented there was no such condition.

03/09/2017
Teresa N.
North Carolina | Breed: Morkie

He had kennel cough when he came, and I think the vet exam should lad have

The puppy is very good except that he had kennel cough and has infected all my dogs. Now they all are ughing.co Otherwise is is great.

03/08/2017
Phyllis N.
California | Breed: Goldendoodle

From the first call we made about puppy Alexis everyone was so nice and pro...

From the first call we made about puppy Alexis everyone was so nice and professional - everything went so well and no problems whatsoever -we ove her dearly and have changed her name to Sophie.

03/08/2017
Jackie D.
New Jersey | Breed: Chihuahua

I took a"shot in the dark" never having dealt with Puppy Spot. I received a...

I took a"shot in the dark" never having dealt with Puppy Spot. I received a happy ,healthy puppy!!! Puppy Spot was professional,kept me updated on every aspect of my puppy's delivery and was very helpful with any questions I had. I am definitely thinking of purchasing another dog from them.

PuppySpot Customer Advocate

Jackie - Thanks very much for your feedback. As you have experienced in your interactions with our team, our mission to make lives better by placing healthy puppies into happy homes, we are much more than a website. Our relationship with you began, it did not end, when your puppy arrived, so please don't hesitate to reach out if there's anything we can do to be helpful in the future.

03/08/2017
Tyvis P.
Ohio | Breed: Goldendoodle

In love with my new home!

This was a wonderful experience and we are so blessed to have our little pup!

03/08/2017
Stephen U.
Arizona | Breed: Beagle

Great Experience!

Everybody I dealt with was incredibly friendly and very helpful! The puppy is a wonderful playful addition to our family.

PuppySpot Customer Advocate

Stephen -†Thank you for sharing your experience with PuppySpot! As you've experienced, we're more than a service, we're a community. Please do not hesitate to reach out to our team if there's anything we can ever do to be helpful.

03/08/2017
Dobie W.
California | Breed: French Bulldog

Sam is now Einstein. He's doing great. And I have already told my friends a...

Sam is now Einstein. He's doing great. And I have already told my friends and family to call Puppy spot when purchasing a new pet. I'm very pleased with my experience with Puppy Spot.

03/08/2017
Josie H.
New Jersey | Breed: Cockapoo

Super responsive

Very responsive from initial request throughout the process all the way to calling the day after puppy delivered.

03/08/2017
Deborah M.
Colorado | Breed: Labrador Retriever

the communication and organisation were excellent and the puppy we go is am...

the communication and organisation were excellent and the puppy we go is amazing

03/07/2017
Anthony B.
Florida | Breed: Doberman Pinscher

The process was very smooth and everyone was very courteous throughout the ...

The process was very smooth and everyone was very courteous throughout the process. My puppy has a great personality and seems to be extremely smart as we go through the training process and she's not hyper and out of control like so many other puppies seem to be but still very playful. I couldn't recommend Puppy Spot highly enough as you all deserve. Thank you for finding Cassie for us.

PuppySpot Customer Advocate

Anthony -†We truly appreciate receiving valuable feedback from our customers. Please continue to keep us posted on how everything is going and never hesitate to reach out if we can be helpful in any way!

03/07/2017
Sonae C.
Pennsylvania | Breed: Great Dane

Puppy spot was very thoughtful considerate and answer any questions that I ...

Puppy spot was very thoughtful considerate and answer any questions that I had concerning the puppy and it was exactly what I wanted . Thank u ?

PuppySpot Customer Advocate

Sonae -†Thanks so much for your positive feedback and for sharing pics of your newest family member. Remember, our relationship with you began, it didn't end, when we matched you with your puppy, so please reach out with any questions you have throughout your puppy parent journey.

03/07/2017
Marie R.
Nevada | Breed: Goldendoodle

Seamless process

The entire process was easy and seamless. The customer service rep was very cordial a s listened to what I wanted

PuppySpot Customer Advocate

Marie -†Thanks for taking the time to provide feedback on your experience with our dedicated team of dog lovers. As you've experienced, we're more than a service, we're a community. Please do not hesitate to reach out to our team if there's anything we can ever do to be helpful.